Can I stop a download and get a refund for an iBook purchase ?

Can I stop a download and get a refund for an iBook purchase ?

Once the Download starts the Purchase is a done deal. (All Sales are Final.)
However... if you desire...  Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT5731 i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

    I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT4914 I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to contact the iTunes Store and make your request.
    Regards.

  • Yesterday i bought this application from the apple store and i was totally chocked when it happened to be in russian. I cant understand it or use it. So my question is, can i turn it back and get a refund ? Or there's no such thing ?

    Yesterday i bought a microsoft office app for my ipad 3 from the apple store and it happened to be in russian. Im unable to understand it or work on it, so my question is can i turn it back or get a refund ? Or there's no such thing ?

    Get a refund
    http://www.labnol.org/software/itunes-app-store-refunds/13838/

  • Why is Apple TV movie rentals to expensive?  I love my Apple TV, but I can go down the street and get 4 Movies for the price of one rental on Apple TV. Apple should reduce the price of movies rentals to $1.00

    Why is Apple TV movie rentals to expensive? 
    I love my Apple TV, but I can go down the street and get 4 Movies at Redbox for the price of one rental on Apple TV.
    Apple should reduce the price of movies rentals to $1.00!!!

    Forgive me if my solution to your problem is oversimplistic, but if the movies are too expensive for you, don't buy them.

  • Can I get a refund for unused minutes purchased on a pre-paid plan?

    I have a Go-phone, pre-paid plan, with a charge of ten cents per minute.  When my minutes expire, I always refill my account by purchasing an additional $100 of air time, so I can transfer my unused balance for another calendar year.  I hardly ever use this phone, which is why I purchased this plan, and I now have a balance of over $400 of unused minutes.  I am a senior citizen on a fixed income, and $400 is a lot of money to me.  I now want to cancel my phone service, due to lack of use, and want to know if I can get a refund for the money I pre-paid.    

    Hello  Thank you for posting!
    GoPhone refills pay for talk minutes, but also for keeping your phone active and ready to be used at any moment for specified periods of time (1 full year for $100). AT&T lets   your balance to rollover for another year as long as the refill was made before the previous one expired, however there are no refunds for GoPhones. I apologize for any inconvenience or confusion.
    Please let us know if you have any other questions.
    Thank you,
    Dmitriy

  • HT1918 need to get a refund for items not purchased by me

    Help.  Some programs were purchased, but I don't want them.  How do i get a refund?
    Thanks

    If you mean they were purchased by mistake... you can try and get a refund...
    Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us
    But it is stated that all Sales are Final...

  • How to get a refund for app store purchases after 90 days

    Is it possible to recieve a refund for App store purchases after 90 days have passed. In my case I purchased several apps by the same developer which cost around £10 in total, but due to a recent update they are now unusable and lead to frustration as they are impossible to use. The initial purchase was longer than 90 days ago, however the most recent update that has lead to the faulty item was probably within the last 90 days.
    many thanks.

    Click Contact Us at the bottom of this page and contact iTunes support and ask.
    In general, all sales are final.

  • Can i get a refund for songs i purchased on accident but cancelled while downloading?

    I was dowloading songs getting ready for a trip when I realized that instead of downloading the individual songs that I wanted, I actually had paid for and started downloading the alblums for each song. I cancelled as soon as I noticed but I ended up throwing $75 dollars down the drain and I was wondering if there was any way I could get a refund and get the songs off my iTunes.

    Thomas Cato wrote:
    I was dowloading songs getting ready for a trip when I realized that instead of downloading the individual songs that I wanted, I actually had paid for and started downloading the alblums for each song. I cancelled as soon as I noticed but I ended up throwing $75 dollars down the drain and I was wondering if there was any way I could get a refund and get the songs off my iTunes.
    Now you know the policy, but if you would like to request a refund on an exception basis, contact iTunes Customer Service via their web page and explain the extenuating circumstances.  Apple is not obligated to provide a refund, but may choose to do so.
    If you noticed the error quickly and did not actually let the songs download, your request will be on a slightly firmer footing. 
    No guarantees, but it is worth a try.

  • How can I get a refund for an application purchased at the App Store?

    I purchased an application (Quicken 2015) at the App Store, but it doesn't do what I need.  The vendor (Intuit) says it has a 60 day guarantee, but I need to go back to the vendor (the App Store in this case) to get a refund.  But I can't find any way to do that.

    Go to the Mac App Store main page, choose Support under Quick Links, and contact Apple.
    (115321)

  • Can i get a refund for an app purchased by a hacker?

    help! my account was hacked and a $10 app was purchased. can i get refunded?

    doesn't have to be plausible, just tell them it was fraudulent and they will refund it, or if you accidentally purchased it, call it accidental. either way they refund it
    PS: Apple now has an account security team that can deal with fraud issues so if they are most defenetly fraudulent then call apple at the 1-800 number and tell them the deal

  • How do I get a refund for my online purchase?

    I bought a Mac Mini on the weekend and purchased Photoshop Elements 12 from the App Store as it was the only option.  While looking for help, I found that in your website you have version 13 out.  if I try to upgrade it costs 79 USD, so could you please let me know how can I get a credit for version 12, so I can buy 13?
    Thanks,
    JCM

    You would need to contact the app store for a refund. There is usually a “report a problem” link on the original purchase receipt.
    If they don’t have v13 available, tell them you would like to swap for the latest version directly from Adobe.

  • HT4009 How do I get a refund for a recently purchased app that does not meet expectation?

    I purchased an application this weekend and it doesn't do what I was expecting it to do.  How do I return and be reimbursed for that application?

    As RG said, you probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. If, however, features and functions were promised in the app and either are not present or do not work and the developer cannot resolve the issue or you are unable to reach the developer, you can contact the iTunes Store, explain the reason for your request, and ask:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. 
    Good luck.

  • HT1689 How do I get a refund for an accidently purchased album?

    How do I receive a refund on an accidently purchased album bought through Itunes?

    Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album, click the arrow to the left of it, click the 'Report a Problem' button :
    and then the 'Report a Problem' link on its line :
    and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).

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