Can I to use a remote agent in CCX??

Hi,
I have a site A (Brazil) with CUCM and CCX working...
But, I need to create another queue with a new agent that will stay at Chile (Site B)...
Can I to register the new agent at Brazil CUCM? Can I to create a new queue at Brazil CCX for him?
What is the WAN features for the environment in discussion?
Thanks.

This should be possible and I believe the information you need is in the Solution Reference Network Design document, located here:
http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html.

Similar Messages

  • Can no longer use the Remote app on iPhone 5 or iPad 1

    Hi,
    I've long used the Remote app to control my iTunes library which I stream through two Airport Expresses. It's been a great solution for some time.
    However, since the latest updates, I can no longer do this. The iTunes library does not show up in the app, only a message telling me to turn on Home Sharing in iTunes.
    I have turned Sharing off and on on the iPhone, iPad and iTunes but have had no luck getting it to work.
    Any suggestions welcome!
    Thanks
    Phil

    Thanks Linc,
    well that *****... I guess I am going to have to reach out to the developers. It does not look like they are doing this anytime soon cause the website is pretty old in itself.
    Thanks for the info on this,
    Paul

  • I can no longer use my remote to access my music

    I use my remote to choose my songs on iTunes, but out of the blue yesterday it no longer works. It brings up all of my playlists but when I select one there is no music there. When I go to choose a song, album, or artist, the screen says either "Error connecting to iTunes", or "You have no music in your library."
    If I just use iTunes in the traditional way, I have no issues, and all of my music is there, and I can listen with no problem.
    The only thing I have done to my library that coincided with this issue, is add some album art to the songs.
    Anyone have any ideas?

    Just a confirmation, is this regarding FrontRow?

  • More than one Windows ACS Remote Agent

    We recently added a second Windows Remote Agent to have Windows authentication service available for our two ACS.
    Agent definition (CSAgent.ini) is correct but in Network Configration - Remote Agent (on each ACS web console) we see that the second Remote Agent is "available" but "not in use" (while the first one is, of course).
    If we stop the CSAgent Service on the first Remote Agent server, we do not see any activity on the second one (auth not working) and service still remains "avilable" but "not in use".
    Then, debugging with csagent.exe -z -p all we can see is something like:
    Debug printing on..
    Logging mode: LOW
    ACSRemoteAgent server starting ==============================
    Running as console application.
    Will listen on port 2004
    Configuration will be fetched from 10.1.1.101:2003
    Agents: CSWinAgent
    CSWinAgent File: ..\bin\CSWinAgent.exe
    CSWinAgent Port: 2005
    1 agents configured
    Permitted CSAgent Clients: 10.1.9.10-11
    Hit Return/Enter to stop...
    Listener activated
    Watchdog activated
    CSWinAgent launched
    Client connecting from 10.1.9.10:4346
    RPC: Info request received
    RPC: Info reply sent
    Client disconnected, thread 944 terminating
    Client connecting from 10.1.9.10:4347
    RPC: Info request received
    RPC: Info reply sent
    Client disconnected, thread 2108 terminating
    Client connecting from 10.1.9.10:4348
    and, in the CSWinAgent log windows we see NO logs at all....
    Where are we wrong???

    You must use ACS Remote Agent for Windows, version 4.0, with ACS Solution Engine, version 4.0. Other releases of Cisco Secure ACS are not supported.
    The following URL may help you:
    http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.0/installation/guide/remote_agent/rawi.html#wp300510

  • Remote Agent for ACS for Windows 2008 R2 64-bit

    Hi,
    We having difficulties with installing remote agent on windows 2008 R2 64-bit server and got the attached error.
    Our ACS is 4.2.0.124 and remote agents we tried are :Remote-Agent-ACSse-win-v4.2.1.15-K9.zip and Acs-4.2.1.15.9-RA.zip.
    I see following urls says it does not support Windows 2008 R2 and also 64-bit Windows,
    https://supportforums.cisco.com/message/3135061#3135061
    http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/remote_agent/rawi.html#wp289019
    However following url says its support 2008 R2 with 64-bit version
    http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2.1/Release_Notes/acs421_rn.html
    Appreciate if someone can adivse us what vesion (file name) of Remote Agent can support (or working) for Windows 2008 R2 64-bit.
    thanks in advance

    Hi Tarik,
    What I wanted to say that the below url says that ACS 4.2 does not support on 64-bit OS:
    ACS Requirements
    You must use ACS Remote Agent for Windows, version 4.2, with ACS SE, version 4.2. We do not support other Cisco Secure ACS releases.
    Note ACS Remote Agent 4.2 for Windows does not support 64-bit operating systems.
    http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/remote_agent/rawi.html#wp289019
    However could you please let me know what exact Remote Agent file you recommend to use for windwos 2008 R2 64-bit Server. The ACS SE version that I have is 4.2.0.124.
    Thanks

  • Monitoring Microsoft Windows 2008 Active Directory by a remoted Agent

    Oracle documentation (E14542-01) said that for remote Agent monitoring with default settings, Grid Control can monitor only the Active Directory associated with the primary domain controller.
    But for Microsoft Windows 2008 Active Directory primary domain doesn't exist anymore, can we use a remote Agent to monitor Microsoft Windows 2008 Active Directory ?
    Thanks
    Dominik

    Dominik wrote:
    Oracle documentation (E14542-01) said that for remote Agent monitoring with default settings, Grid Control can monitor only the Active Directory associated with the primary domain controller.
    But for Microsoft Windows 2008 Active Directory primary domain doesn't exist anymore, can we use a remote Agent to monitor Microsoft Windows 2008 Active Directory ?I think , you can monitor it . Please check :
    Oracle Enterprise Manager Grid Control Certification Checker [ID 412431.1]
    How to Install the Microsoft Active Directory Plugin for Grid Control R2 [ID 359621.1]
    Regards
    Rajesh

  • ORA-28511: lost RPC connection to heterogeneous remote agent using SID=%s

    Hi,
    Please Help to relsove below issue:
    I am using Oracle gateway for Sql Server 11.2 on Oracle Database 10g Enterprise Edition Release 10.2.0.5.0 - 64bi, on a IBM Power p595 AIX 6.1, SQL Server 2008
    When I run a query the first time, it runs perfectly. After some time, I try to run it again and it displays the following error: lost RPC connection
    09:44:09 SQL> select count(*) from GSUP_ATRIBUTO@SQLPRD;
    COUNT(*)
    73
    09:48:48 SQL> /
    select count(*) from GSUP_ATRIBUTO@SQLPRD
    ERROR at line 1:
    ORA-02068: following severe error from SQLPRD
    ORA-28511: lost RPC connection to heterogeneous remote agent using SID=(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=10.20.8.28)(PORT=1521))(CONNECT_DATA=(SID=SQLPRD)))
    09:49:05 SQL> /
    COUNT(*)
    73
    In the gateway trace file we can see:
    Oracle Corporation --- FRIDAY MAR 09 2012 09:51:04.140
    Heterogeneous Agent Release
    11.2.0.1.0
    HS Agent received unexpected RPC disconnect
    Network error 1003: NCR-01003: NCRS: Read error.
    Gateway initSQLPRD.ora file
    # This is a customized agent init file that contains the HS parameters
    # that are needed for the Database Gateway for Microsoft SQL Server
    # HS init parameters
    HS_FDS_CONNECT_INFO=[ipSQLSERVER]:port//
    # alternate connect format is hostname/serverinstance/databasename
    HS_FDS_TRACE_LEVEL=OFF
    HS_FDS_RECOVERY_ACCOUNT=RECOVER
    HS_FDS_RECOVERY_PWD=RECOVER
    Gateway Listener
    SID_LIST_LISTENER =
    (SID_LIST =
    (SID_DESC =
    (SID_NAME=SQLPRD)
    (ORACLE_HOME=/home/oracle/app/oracle/product/10.2.0)
    (ENV="LD_LIBRARY_PATH=/home/oracle/app/oracle/product/10.2.0/dg4msql/driver/lib:/home/oracle/app/oracle/product/10.2.0/lib")
    (PROGRAM=dg4msql)
    LISTENER =
    (DESCRIPTION_LIST =
    (DESCRIPTION =
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = TCP)(HOST = ipGateway) (PORT = 1521))
    SQLNET.INBOUND_CONNECT_TIMEOUT=0
    My tnsnames.ora file
    SQLPRD =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = tcp)(HOST = ipGateway)(PORT = 1521))
    (CONNECT_DATA =
    (SID = SQLPRD)
    (HS = OK)
    Alert log message in Oracle Server:
    Fri Mar 09 09:48:47 GMT-03:00 2012HS: Lost RPC connection to remote Agent...
    HS: ... Agent SID = (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=ipGateway)(PORT=1521))(CONNECT_DATA=(SID=SQLPRD))), NCR status = -2147385340
    Please help

    Hi,
    It looks like the gateway connection has been closed for some reason and then you have tried to use it again in the same session which gives the ORA-28511.
    There is a default gateway timeout but that is 20 minutes, whereas you are seeing problem after about 4 minutes and the listener timeout is set to 0.
    Do you have any timeout settings configured in sqlnet.ora ?
    Regards,
    Mike

  • CSV to Table - not working using remote agent on unix

    Hi,
    I am having a File to SQL scenario.
    I have used the KM'S
    LKM File to SQL
    IKM SQL Control Append.
    When i execute the interface, i see the data being loaded in the table. This is using local agent on windows.
    Now i execute the interface using remote agent on unix machine. the interface runs sucessfully till completion, however i dont see any data being loaded in the table.
    If i delete the file and run the interface (using remote agent on unix) it gives an error, so it is picking up the file.
    However it does not pick up the data in the file.
    Please help its urgent.
    thanks,
    Rosh

    Hi
    Can you please provide the exact error you are getting
    and from CVS to table use below KM's
    CKM --> CKM SQL
    LKM --> LKM File to Oracle
    IKM --> IKM Oracle Increment Update
    Regards,
    Phanikanth

  • My husband has paired his phone using the remote app to the TV- I would like to do the same with my phone. Can we pair more than one phone to the tv using the remote app ?

    My husband has paired his phone using the remote app to the apple TV- I would like to do the same with my phone. Can we pair more than one phone to the tv using the remote app ?

    Yes I believe so. Try it and see you can always delete the Apple TV from a remote if it messes things up.
    But we have three remotes setup to do this. My iPhone and iPad and my wifes iPhone. She has a different iTunes logon but it seems to work fine

  • A lost my remote control for apple tv. I want to use my phone as a remote but the applications can' pair with the Apple TV device , how can I pair them without remote?

    A lost my remote control for apple tv. I want to use my phone as a remote but the applications can' pair with the Apple TV device , how can I pair them without remote?

    Setup for remote app: http://support.apple.com/kb/ht1947
    Specifically:
    Set up Apple TV (2nd and 3rd generation)
    On Apple TV, select Settings from the main menu.
    Select General > Remotes > Remote App. If Home Sharing isn't set up on your Apple TV, you should turn it on.
    Apple TV (2nd and 3rd generation) uses Home Sharing to stream content from your iTunes library on your computer to your HDTV.  If  you connect your Apple TV to your iTunes library using  Home  Sharing, you can use Remote to browse and play content from any  iTunes library in the Computers   section of your Apple TV. You can also  use Remote to select  between available speakers to enhance  your  audio and video experience.

  • Can I use the remote app on my iphone to link with the ipad2 ?

    Can I use the remote app on my iphone to link with the ipad2 ?

    This is to control the music library to be more specific.

  • Can I share my internet with my Ipad and simultaneously connect to a airport express that I use to remotely connect speakers?

    Can I share my internet from my Imac with my Ipad and simultaneously connect to a airport express that I use to remotely to connect speakers?
    The big problem that I'm having is that when internet sharing via the airport I can not simultaneously connect with my airport express.  It would be great to be able to share internet from my Imac so I can be using my Ipad and at the sametime have my wife use the airport express to stream music in a different room. It would be awesome to be able to have the ability to do both. Does anybody know how?

    Unless your iMac was made before 2006 (this forum is for old iMacs), you might get better assistance by posting in one of the following forum areas:
    AirPort
    Using iPad
    iMac (Intel)

  • HT1947 After updating My Apple TV to 5.1 I can browse music library using the Remote app on my iPhone and iPad but cannot select a song to play. Is someone else having the same problem?

    I have updated my Apple TV to 5.1. Using the Remote app on my IPhone and iPad I can browse the music library on the Apple TV but I cannot select a song to play. Has someone else the same problem?
    Mats

    I think I found the reason. On my iMac that is hosting the music library a song already was playing. This seems to block out me from selecting another song though my Apple TV.
    Mats

  • I plug my computer into my stereo and use the remote app on my iPhone to control it. How can I control my wires iPad with the remote app on my iphone when it is plugged into the stereo? they are different iTunes accounts.

    I plug my computer into my stereo and use the remote app on my iPhone to control it. How can I control my wires iPad with the remote app on my iphone when it is plugged into the stereo? they are different iTunes accounts.

    I think this is probably a sign that your network could be better than it is.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

  • TS1741 I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

    I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

    Welcome to the Apple Community.
    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

Maybe you are looking for