Can I upgrade and add a device on the same order?

I am on My Verizon and can't figure out how to upgrade and add a new device on the same order.  Is there any way to do this or do I have to do seperate orders?

maxpower12 wrote:
I am on My Verizon and can't figure out how to upgrade and add a new device on the same order.  Is there any way to do this or do I have to do seperate orders?
Online has a difficult time processing more than one account transaction at a time.  One order has to be completed before the other can be started, and if it involves a change to your plan which won't take effect until the next billing cycle, it won't process the second part at all.
I have found I can get the same online deals by calling customer service and explaining (clearly, politely) that I was unable to complete the transaction online.  They have been able to manage the multiple changes (add a line, upgrade another line, etc) quite efficiently.
The only time they will not match online prices is if you were trying to order from a third party, like Amazon or Wirefly - you will get VERIZON's online prices, not another vendor's.  **Edit - I see you are using MyVerizon...so customer service will be your best shot. 
Message was edited by: SuzyQ

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