Can I upgrade my BT Broadband Package within 12 mo...

Hello.
I've just tried to upgrade my Broadband Package but the amount in the order appears to be £0.00p.
I currently am on the ordinary Broadband package but I wanted to upgrade to Unlimited Broadband but that option for some reason wasn't listed in the options.
I thought as Infinity is available in my area, I would go ahead and get the £15 a month as it's actually £1 less a month for the first 12 months.
I've submitted my order but there was no amount in the order and the item I ordered wasn't listed in the order and I didn't have to enter my debit card details.
So I don't know if I've ordered BT Infinity 1 or not.
When submitting my order, it said this at the top right of the screen:
Broadband and Evening & Weekend Calls
Your contract started on 21/08/2013
Your contract finishes on 20/08/2014
So do I actually have to wait until after 20th August to upgrade my package?
If so, I find that ridiculous!
You would think BT would welcome any customers wanting to pay them more money for their current telephone, broadband or BT Vision/Youview packages!
Please can anyone help and advise?
Many Thanks.

brymbo76 wrote:
Surely there must be some BT people or other BT customers on this forum that understand my situation as to whether I can upgrade and change my current Broadband package within 12 months of my current package?
Please can anyone else advise me?
Thanks.
You should be able to upgrade at any point within your contract, although doing so may start a new contract period.

Similar Messages

Upgrading my existing Broadband package

I have recently just joined BT, we have got TV and Broadband, after the first 2 weeks we have realised we will need to upgrade the broadband package from 40mg a month to unlimited, anyone any idea exactly how much extra this will cost us please?
Many thanks in advance for any help
Tony

Phone the options team who are UK based 0800800030
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

How can I cancel my BT broadband package without p...

I ordered my 'unlimited broadband+free weekend call' package. It was supposed to work ~10 days ago. Now it still doesn't work after frustrating contact to the **bleep** phone service. So I'd rather quit the service.
What I was told is that I have to pay for around 310 pounds for that (my contract is 18 month). I totally understood that one should pay some money if he cease the contract before the fixed time. But for my case, it was because BT couldn't offer their service, then I chose to quit. How should I pay for this money? Who should pay for the time I have waisted on the **bleep** service?

It becomes muddier as the OP appears to have also ordered a phone package as well which should have been activated - the broadband presumably quickly followed albeit not working.
The OP could argue that although the service may have been activated the non performance of the broadband could void the contract assuming there was no operative connection - for anybody (except BT) knows it could have been ok for an hour then failed.

Can I upgrade Windows Vista to Windows 8.1 in an existing Boot Camp?

I have a Full Version 64-bit Windows 8.1 disc and my iMac has the current Version 10.9.1 OS X (Mavericks) installed.
I already have a Boot Camp partition of ample size (100GB) with Windows Vista.
Can I upgrade to Windows 8.1 within my current Boot Camp environment or do I have to completely remove and rebuild my Boot Camp partition and Windows software?
Thanks,
David

I've tried both independently.
The one I upgraded from Windows 8 to 8.1 had graphics driver problems but I eventually got around them by deleting/installing the drivers in safe mode.
The Windows 8.1 that I'm currently using installed fine and I've also installed 2 Nvidia driver upgrades direct from Nvidia.
But as I said earlier, I may well have just got lucky with my hardware. Others have definitely not been as lucky as me.
It really depends on how much you want to upgrade and what the risk is to you if things don't go well.
You could lose everything in Windows. I would recommend making an image of your Windows partition (I use Clonezilla Live - which is a bit involved to use, but it works).
The risk is yours

Can I upgrade from cs3 to cs6

Hi, I have Adobe Creative Suite 3 Master Collection, can I upgrade my Premiere Pro CS3 within this suite to CS6 on it's own or do I have to upgrade the entire suite?

Entire Suite... Adobe does not offer upgrades for any individual program in a suite, only the entire suite

BT can't find my broadband package - Help/advice n...

Hello
So glad I found this forum – I'm in need of some help before I go mad!
I have been a BT internet customer for nearly 10 years.
The trouble started at the end of July when I tried to add BT sport free (I have Sky). I couldn't do it online, so I went on online chat and they said I didn't have a broadband account with them. After an hour of me trying to convince them that I am a customer, they finally said they couldn't help me other than to suggest I talk to sales to add broadband to my account – I already have BT broadband!
I then emailed the residential customer services team via the complaints route to express my dismay at the poor treatment of a long-term loyal customer and to request that they intervene and sort the situation out for me.
They repeated that I only have landline showing with them and asked whether I had another account number. My internet has always been billed separately to my phone account, but looking through all my documents I couldn't see that I'd ever had an account number for my internet service.
I discovered when I looked at my account in BT Yahoo email, that I was still on the BT Yahoo Anytime Plus service, but there was no account number to be seen anywhere. Like many people on this forum I received occasional emails from BT at the end of 2011 saying that I would be transferred to BT Total Broadband Option 1 at some point, but this obviously never happened.
On reading this forum I discovered that there are a number of people like me who have 'unaligned' accounts where they're still on an old service that is billed separately and not linked to their MyBT account. I also read on this forum that someone had managed to find their separate internet account number by checking their bank statement direct debit info. I did this and managed to find an account number (starting GB followed by 8 numbers) but I've tried to use it online myself and it isn't recognised, so I've emailed the residential services team with this number.
They haven't replied to me yet – it's well past the 72 hours they're supposed to reply in – and I've got a strong feeling they're just going to say they can't find the account number on their system. If they reply at all.
Interestingly, I went onto my BT Yahoo email account page today and my internet product had changed from BT Yahoo Anytime Plus to BT Total Broadband Option 1.
Now, I don't know if my message has triggered some action at BT's end, but if it has they haven't told me. My big concern now is that my BT Yahoo Anytime Plus was unlimited with no contract and it now looks like I've been moved to a product with a tiny 10GB limit. I run an online business so I'm rarely offline and I'd exceed my limit within a few days. I'm worried that I'm already exceeding my usage, and if I hadn't looked I wouldn't even know I'd been moved.
All I want is for BT to recognise and merge my accounts, and then I can upgrade to an unlimited package (which will cost less than what I'm paying now anyway). And then I can also add BT Sport, to which I'm entitled and not able to get because BT's systems are rubbish.
I'd thought about simply cancelling my existing direct debit and ordering a new broadband package, but I really need to keep my email address as I've had it for years and I use it for business.
I've seen that there are lovely mods on this forum who can help, so I'm hoping one can come to my rescue before I pull all my hair out – I've got nowhere so far and it's been more than 6 weeks since my intial contact with BT.
Apologies for the length of this message!
Many Thanks,
Justine
Solved!
Go to Solution.

Hello again
Can anybody tell me how long it normally takes for the mods to reply to a contact form please? I submitted an enquiry via RobbieMacs's profile link on 18 September and have not yet received a reply or acknowledgement. Does it normally take a few days to hear back from them?
My problem has also worsened. As I mentioned above, someone has been tinkering with my account because last week I was moved without warning from BT Yahoo Anytime plus service to BT Total Broadband Option 1, without being informed. Then on Friday I received a 'Welcome to BT Broadband' email (I've had BT Broadband for nearly 10 years!), and last night I for the first time ever in nearly 10 years I received a usage warning.
So, not only has my account been moved without telling me, but I've been moved from an unlimited service to a capped service (for the same price) and I'm close to reaching my limiit after a few days usage.
But, despite the behind-the-scenes tinkering, my internet product still hasn't been merged with MyBT account so I cannot access it online to upgrade to an unlimited package, and I cannot call them as they will just tell me they have no record of me having broadband with them (I've been told this too many times over the last few weeks and it drives me crazy everytime - it's as if they think I'm making it up!).
I'm so close to jumping ship to Virgin, and I think if I start incurring extra usage charges because I've been moved on to a product I currently have no control over, it may well be the last straw!
Thanks,
Justine

Problems upgrading my Broadband package

I am experiencing issues trying to upgrade my Broadband package to unlimited using www.bt.com. Once I log on, I have followed the appropriate links and get to a point where the website tells me I have broadband from another provider and need a MAC code which is a bit mystifying to say the least! And worrying since I am already very close to my 10GB allowance after only a few days where we have not been downloading anything significant...
I am now "enduring" the process via telephone (now in a second queue waiting to speak to someone to sort this out). There is obviously something not right with either my account or with the BT website and I am hopeful that this feedback will alert someone to look into this.
Hopefully, I will get through to someone on the phone who can do the upgrade but I am not feeling too confident right now!
Stuart

Hi AnExEmployee,
If you are having problems with your order, drop my colleague Stuart a reply to his email and he will be more than happy to help you with that order.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Upgrading my Broadband package

Hello,
My Broadband service was recently switched over from talktalk to BT. I am currently looking into upgrading from the current package that is being received at my residence.
The current package in my house at the moment is BT total broadband option 1 (with calls and BT vision) with a 10gb monthly download cap, as well as a speed reduction, seeing as I am quite a heavy gamer this has reduced most of my games to a crawl, or a laggy mess.
So I was wondering, would someone please excuse the simplicity of this question and be able to tell me how much more expensive having unlimited BT infinity with calls and BT vision would be over the current package being used at my home. Seeing as i have been having difficulty getting an exact amount by looking through infomation contained on the BT website.
We are currently paying around £37 a month for the current package.

Splat wrote:
yes, I have been through the process of checking wether my exchange has been upgraded with it, and it has been done rather recently
The next step then is to go here type in your number and see if your line can receive Infinity, seemples

Upgrading Broadband Package

I'm trying to upgrade from BT Total Broadband Option 2 to the Unlimited Broadband package. However, when I check out it says that the package is unavailable and I have no idea why. Am I not able to upgrade or is it just an error with BT?

To upgrade follow these links.
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25633&s_cid=con_ppc_m...
They might tell you this deal is for new customers only and that an existing customer has to upgrade via this link
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=27281
which costs more but I'm sure if you haggle with them and point out that you are a loyal customer and will stay loyal at least for the length of the contract they will do a deal.
If you can't get the links to work contact the options team 0800 800 030 they are UK based

Problem upgrading Broadband package

I am on Broadband Option 1 (now just called Broadband) with a 10Gb monthly limit.
After incurring several £5 one-off charges for exceeding this over the past year, I've decided to upgrade to the next package which is unlimited (Broadband Unlimited) at £16pm.
On following the upgrade button links, and choosing Broadband Unlimited at £16 pm, and then entering my phone number and account number, I am presented with 2 options - the first my existing 10Gb option, the second Broadband Unlimited extra (unlimited BB + 50Gb cloud) at £21 pm.
Why do I not get offered the Broadband Unlimited package at £16 pm.?
Jim Ormerod

use the options team and see what deal you can negotiate
options team 0800 800 030
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?

Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

Hi Djmontanalv,
Please go through the link below.
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Regards,
Anand

In a change from Dial-up to Broadband, can I upgrade Mozilla add ons on Foxfire 3.6.28 in 10.4.11 operating system so I can watch videos?

I have a Mac mentor who gave me an old iBook out of the kindness of her heart and I've enjoyed using it very much. I can't afford to buy a new laptop.
I just changed to Broadband so I can get faster reception and watch videos and listen to audios on the Net. I want to copy videos from Utube, but I don't get continuous reception, but only longer segments than before with a jerk in between. There is a notice in the upper right hand corner of the screen that asks me to upgrade plug ins, but I fear that my 10.4.11 operating system will not support the upgrade. Do I have to and can I upgrade my operating system on an old iBook that was conceived in the early stages of Mac laptops or can I just upgrade the plug ins that I have? I'm afraid to change what is there. Can someone help me do this myself without bothering my busy mentor with something that I ought to be able to do myself?

''Merla wrote:''
can I just upgrade the plug ins that I have?
You can update Flash Player to 10.1.102.64, which is the last version that works on your system. This should be sufficient for most sites.
* [http://forums.adobe.com/thread/857425 Flash Player for Mac PowerPC | Adobe Community]
You can use the Video DownloadHelper add-on to save videos from sites like YouTube.
* https://addons.mozilla.org/firefox/addon/video-downloadhelper/
''Merla wrote:''
Do I have to and can I upgrade my operating system on an old iBook
If that's the computer you used to ask the question, then no. It has a PowerPC processor. To run the latest version of Firefox, you need at least Mac OS X 10.6, which in turn requires an Intel processor ([http://support.apple.com/kb/SP575 see system requirements for Mac OS X 10.6]).
Note that your operating system, browser and plug-ins, all contain security vulnerabilities that put your computer at risk. You can switch your browser to TenFourFox, an up-to-date third-party build of Firefox that runs on Mac OS X 10.4 and 10.5 on PPC processors. However, it doesn't support plug-ins (like Flash Player).
* http://www.floodgap.com/software/tenfourfox/

Can we call an ODI package from another ODI package within same Project?

hi All,
Can we call an ODI package from another ODI package within same Project?

What you can do is get all the interfaces on the old package that you want to be included in the new package. This way, the new package will have the exact code from the old package.Or generate a scenario out of your ("old") package and drag&drop the scenario in the "new" package.
That seems easier to me, because you can re-use the scenario as often as you want.
But you have to take care: If you change your original ("old") package, you have to regenerate the scenario, otherwise the changes do not affect the scenario.
Edited by: h_elmu_t on 02.07.2009 08:50

If I sign up for the $9.99 package, can I upgrade?

If I sign up for the $9.99 package, can I upgrade to the $19.99 package before the one year subscription has expired? And why do I have to submit this to a discussion forum. Is there no real Adobe on-line help?

Hi ladiearkie,,
Yes, you can upgrade to full creative cloud membership at that year . We will convert your membership .

Can I upgrade my BT Broadband Package within 12 mo...

Similar Messages

Maybe you are looking for