Can I upgrade to Mountain Lion from Leopard for free?

Hi Apple Support,
I was in the Apple, Covent Garden store the other day and an assistant said that I could upgrade to Mountain Lion from Leopard for free in one CD. He told me to call a number which I did and the assistant over the phone had no idea about this offer.
Can someone dispell the confusion for me?
Thanks

You can't. The Mountain Lion upgrade is only free for people who purchased a new Mac on or after July 26 without it installed, and all of the computers which fall into that category shipped with Lion, not Leopard.
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Can I upgrade to Mountain Lion from 10.6 on a 24" 2009 Imac?

Can I upgrade to Mountain Lion from 10.6 on a 24" 2009 Imac? The instructions say my computer is capable. Do I have to go through Lion or Snow Leopard first?

nope you can go right from SL to ML.
Message was edited by: shldr2thewheel--oh wait, you can't go from 10.5.8 right to 10.8 since you need access to the app store. I thought you already had 10.6 installed.

Can I upgrade to Mountain Lion from Snow Leopard on 6-year old iMac?

I'm running Snow Leopard 10.6.8 on an Intel Core 2 Duo iMac which I bought in January 2007. It has 1GB memory and 2.16 GHz processing speed. Can I upgrade to Mountain Lion - or perhaps more importantly, should I? Given the age of my iMac, would Mountain Lion be too much in terms of processing speed, etc?

Probably not to Mountain Lion but to Lion, yes. However, you will need to increase memory to 2 or 3 GBs depending on what your specific model supports.
But if you wish to run Mountain Lion you need a newer model.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Are my applications compatible?
         See App Compatibility Table - RoaringApps.

Can I upgrade to Mountain Lion from guest user/other computer?

I am currently using Snow Leopard. I can't log into the Mac app store. I have spent ages chatting with apple support trying a million things, including reinstalling Snow Leopard, in order to make the app store work for me, and still haven't found a way.
I'd already bought Mountain Lion on the apple store online before I realised I had this problem. I can log into the App store as a guest, or test user, but not as my main admin account.
What I'm wondering is, if I can log in to the App Store under a different user, then install it,... or on someone else's mac, then put the installer on a USB and install it from the USB. I'm hoping if I can just find a workaround to upgrade to ML then hopefully the App store problem will go away. Or at least I will have upgraded finally.
If anybody can advise me on if I can do this, let me know. PS: I do not want to upgrade to Yosemite so please don't suggest that. Thanks.

Yes. You can download it on a standard account, and after it's downloaded, run the installer from your admin account. Or you could download it on another Mac, and transfer the installer to your Mac.

Upgrading to Mountain Lion from Leopard

I'm running 10.5.6.
I talked to the genius bar guy today, and he told me that I'd have to buy the Snow Leopard software, then use the mac app store to upgrade to lion or mountain lion. But, I can't find the snow leopard software anywhere? Am I just blind, or something?

You're not blind, just one of Apple's siily moves!
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store, so you have to call Apple to buy it, last I heard, but quick, call before it's gone!
Call Apple 1-800-MY-APPLE
You have to get 10.6.8 first to go even higher to 10.7 or 10.8

How can I find out if my mac mini running snow leopard can be upgraded to mountain lion?

I have a mac mini with sufficient ram for the mountain lion OS however, I am unable to determine if the machine was created in early 2009. Is there a way to make sure my machine will take the upgrade without purchasing the operating system first?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I upgraded to mountain lion from snow leopard, now my photo studio software is no longer supported by powerpc. Does anyone know of a fix so my photostudio will work?

I upgraded to mountain lion from snow leopard, but now some of my applications do not work, most specifically I would like to use my photo studio, but now it tells me that powerpc is no longer supported. Does anyone have any fixes to this problem? I would really like to continue to use software that I already have! Thank you for your help!

PPC software will not work in Mountain Lion because there is no longer any Rosetta emulator. You will only be able to run your older software by creating another partition on your hard drive on which you can install Snow Leopard. It need not be a large partition since you can still keep your files and programs on the main partition. You could also install Snow Leopard on an external drive from which to boot the computer.
To resize the drive do the following:
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
After the main menu appears select Disk Utility and click on the Continue button. Select the hard drive's main entry then click on the Partition tab in the DU main window.
2. You should see the graphical sizing window showing the existing partitions. A portion may appear as a blue rectangle representing the used space on a partition.
3. In the lower right corner of the sizing rectangle for each partition is a resizing gadget. Select it with the mouse and move the bottom of the rectangle upwards until you have reduced the existing partition enough to create the desired new volume's size. The space below the resized partition will appear gray. Click on the Apply button and wait until the process has completed. (Note: You can only make a partition smaller in order to create new free space.)
4. Click on the [+] button below the sizing window to add a new partition in the gray space you freed up. Give the new volume a name, if you wish, then click on the Apply button. Wait until the process has completed.
You should now have a new volume on the drive.
It would be wise to have a backup of your current system as resizing is not necessarily free of risk for data loss. Your drive must have sufficient contiguous free space for this process to work.
After you create the new partition boot the computer from your Snow Leopard DVD and install Snow Leopard onto the new partition.

What happens when I upgrade to mountain lion from snow leopard?

I currently have 2 partitions. my mac side and my windows 7 home side.
If i upgrade to mountain lion from snow leopard will i be expected to reinstall bootcamp and windows7 home along with all my other windows programs?
What happens to the partitions? do they stay the same or does the upgrade pretty much do a factory restore and make me start from square one again?
I have a time capsule. but do not really know how to work it like its supposed to. i just really use it to store data that i do not need on my partitions at the current times.

I do not have any knowledge about boorcamp but on my old MacBook with snowleapard,
I was not able to upgrade to Mountain Lion Because of my hardware I think.
And about tha bootcamp partition:
there shouldn't be any problem with upgrading "if even possible" because the Mac partition
can't edit the Windows partition.
I hope this helps you, but I would do some more research befor upgrading instead of completely trusting on my advise.

I am running leopard, can i upgrade to mountain lion?

I am running leopard, can I upgrade to mountain lion?

Going by your profile: iMac (20-inch Early 2008), Mac OS X (10.5.8) your Mac does qualify for Mountain Lion. See Step 1 here > Apple - Upgrade your Mac to OS X Mountain Lion.
But you will have to upgrade to Snow Leopard first before upgrading to Mountain Lion. It's not necessary to upgrade to Lion first.
Snow Leopard is no longer available from the Apple online store. You can purchase Snow Leopard by calling the Apple Store at 1-800-MY-APPLE.

I have Mac OS X 10.5.8, can I upgrade to Mountain Lion without first upgrading to Snow Leopard or Lion?

I have Mac OS X 10.5.8, can I upgrade to Moutain Lion without first upgrading to Snow Leopard or Lion first?

No.
Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

I am a macbook pro user form last 2 yrs, recently i upgraded to Mountain Lion from Snow leopard. Since then operational speed is a major concern. Now It has crashed so very badly that I am scared of my data.Please help me.

I am a macbook pro user form last 2 yrs, recently i upgraded to Mountain Lion from Snow leopard. Since then operational speed is a major concern. Now It has crashed so very badly that I am scared of my data.Please help me.

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

HT1338 i have purchased lion from app store but still now i have not installed can i upgrade to mountain lion

i have bought lion may 2012 from apple app store but still i have not installed in my mac book pro can i upgrade to mountain lion for free

because it was a demo laptop when i bought it i was trying to update my app it was asking for user id password i gave my apple id but it says like this id is not valid i think it was reg in different id when i bought so that the reason i bought new Mac OS but in my lap i already lion has pre installed so that the reason i was keep pending
now i thought of instaling what i bought from my id if it is possiable to get moutain lion please update if possiable

I have Logic Pro 8 on my Snow leopard macbook.Can I upgrade to Mountain Lion?

i have Logic Pro 8 on my Snow leopard macbook.Can I upgrade to Mountain Lion?

octopi wrote:
It's not a bug. Although Logic 8 will run under 10.7.x and 10.8.x the installer contains PPC code which simply does not run in 10.7.x, 10.8.x and 10.9. The app is fine, the installer is the issue.
Some research on this issue has led me to the conclusion that the commonly held conception that the installer has PPC code is flatly incorrect.
That misconception is due to the fact that the PowerPC dialog box is triggered by any attempt to launch the installer app.
The "bug" I reference triggers this dialog box; not PPC code within the Logic Pro 8 app.
At the end of the day, the result is the same: the installer app will NOT work in Mt. Lion without modification. I have been given a tip on how to make a modification that will allow an analogous program's installer app work in Mt. Lion, but since I do not have access to a copy of Logic Pro 8, I cannot test this theory.
So, yes, the best approach is to be sure it is fully installed before the upgrade!

Upgrading to Mountain Lion from Snow Leopard, I cannot tell if it was successful. Where is the downloading indicator?

Upgrading to Mountain Lion from Snow Leopard, I cannot tell if it was successful. Where is the downloading indicator?

Does it show up in your purchases in the App Store?
If you have successfully downloaded Mountain Lion it will be in your Applications folder "Install OS X.app"

I have a Mac OS X version 10.4.11. Can I upgrade to Mountain Lion? If so, what do I need to do? Thx

i have a Mac OS X version 10.4.11. Can I upgrade to Mountain Lion? If so, what do I need to do? Thx

First, you'll have to determine if your iMac can run Mountain Lion at all. See:
http://www.apple.com/osx/how-to-upgrade/
If it can - and it would have to be a mid-2007 model; no earlier iMac can run Mountain Lion - then you'll have to get the iMac to Mac OS X 10.6.8 Snow Leopard. From there, assuming your system meets the rest of the system requirements, you can upgrade to Mountain Lion through the Mac App Store.
Regards.

Can I upgrade to Mountain Lion from Leopard for free?

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