Can I use my existing E-mail address to retrieve my password reset through security questions

Can I use my existing E-mail address to retrieve my password reset through security questions instead of through E-mail. When I try retrieving my new Apple password through reset through security questions? On the Apple id, it will not allow me to do so becasue I forgot my security answers to the question. I'm naming one or two of the wrong vechiles which is what the questions ask me for for security questions.
For icloud do you reccommend that I keep that same E-mail address or create a new one for my iCloud mail aside from my G-mail address name?
I asked support community for the very first time to reset my security questions and it wanted me to create a new user name for iCloud when I already have *****l for my original Apple id.
<Email Edited By Host>

TheresaEW,
I’d recommend contacting Apple directly to resolve your security question issue.

Similar Messages

How can you use the same e-mail address for multiple ipads?

I have two iPads.. an iPad and an ipad 2. I registared my new ipad 2 and now my old ipad is will not let me log on and is telling me that my e-mail address is already in use. how can you use the same e-mail address for multiple ipads?

And by using the same Apple ID you can also share purchases. If you have a different Apple ID for each iPhone then you can't share purchases.

Why can someone use same icloud e-mail address as mine?

Why can someone use same icloud e-mail address as mine?
I Have found that the new facebook account has been set up in someone's name using my iclound e-mail.

Do a backup.
Try System Preferences/iCloud and sign out. Then sign in with your new Apple ID.

I can`t use apple store. my apple id needs my paswoord, to set the security questions, after I introduce the paswoord it askes for the paswoord again and again! it doesn`t work, and the paswoord is the right one. What can i do?

i can`t use apple store. my apple id needs my paswoord, to set the security questions, after I introduce the paswoord it askes for the paswoord again and again! it doesn`t work, and the paswoord is the right one. What can i do?

I have figured out already. Firstly please try:
1) Installing iBooks on your iPhone via iTunes on PC/MAC
2) Adjust the time of your iPhone to 6 months ahead (e.g. 2013 May)
3) Close all apps currently running, clear Safari cache and history, sign out of Apple ID (Settings>iTunes & App Stores), reboot your device
4) Open iBooks on your iPhone, download any 1 book
5) System should prompt you to enter 3 security questions
6) Enter your answer and click "Done" at bottom right part of your input keyboard (Do not press upper right button)
7) Done!
I cannot imagine the system has gone so stupid. Apple, please retify the problem ASAP.

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to iCloud, following your instructions and now I can not use my mobileme e-mail address. How can I contact directly with Apple, not just an automatic reply phone number

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.

Sandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock

I can't open mail/ message "can't use this version of mail with Mac OS X this occurred after security update

I can't open mail/ message "can't use this version of Mail wigh this version of Mac OS X" this change occurred after a security update. tried to open in application with same responce.

Mac OS X v10.6: "You can't use this version of Mail…" alert after installing Security Update 2012-004

How can I use my account if I don't know the answers to my security questions?

When I go to buy something from the app store or iTunes it will make me answer my security questions but any answer I put doesn't go through so i'm trying to find a way to figure out how I can get in.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124282)

HT5312 I can not choose to send an email to your rescue email to reset your security questions. My answer lose

You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions. (
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
My answer lose. I want reset security questions answer

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

Can I use an existing iCloud email address on my mac?

Hi everyone,
I am wondering how I use an existing iCloud.com email address for mail on the iCloud. Here is what I did:
I bought a new Mac. I signed in to iCloud with my apple ID and turned on the mail feature. I created a new email address.
Then, I signed out of the iCloud. Stupid.
When I logged back in to the iCloud, the mail was no longer synced. I checked the box, and then it asked me to create a new email address again. Obviously, I do not want to create a new email address. I would like to use the account that I just created.
So, is there any way that I can use the account I created? Or will I have to create a new one.
Thanks,
Katie

OK, I'm not sure just what you have going on now. If [email protected] is both your Apple ID and your emergency email, I'm not sure how the [email protected] (or [email protected] if they are the same) address is related to it.
Can you add the @icloud.com address to System Preferences > "Mail, Contacts & Calendars"? Not create a new one, just connect it with the "+" button and check Mail on the service list. Can you then read your iCloud email?

HT5312 How do I reset the security questions so I can buy a book on I tunes

How do I reset the security questions so I can buy books on I tunes
Jan

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96005)

Can my husband and I use the same e-mail address/AppleID for our 2 phones, our iMac, and our Macbook?

Can my husband and I use the same e-mail address/AppleID for our 2 phones, our iMac, and our Macbook?
We share an e-mail account and would like to use the same e-mail address for both our phones, as well as our computers at home. Is this possible?
We both have itunes and apple ID's of our own right now, but since getting married, we are deleting these e-mail accounts and sharing one. How can we make this work?

You may use the same Apple ID for iTunes and App Store purchases, but using different iCloud Apple IDs is recommended.
If you use the same iCloud account on your iPhones it will sync all of your contacts, reminders, and notes automatically and it could be a pain. I don't know exactly how you would want to have the iCloud accounts set up on the Macs, because I don't know exactly how you use them. (I am assuming you share?). But you can do whatever you like, you can even keep the same iCloud accounts, etc but you may want to disable the syncing of certain items, because reminders for ones phone popping up on the others automatically would probably get annoying, but that is just me.

I just got my Mac and I used my family Apple ID. It had all of my parent's information, I added my e-mail.I wanted to make my own Apple ID, but I couldn't use the same e-mail address again! How do I delete this information so I can make my own Apple ID?

I just got my Mac and I used my family Apple ID. It had all of my parent's information, I added my e-mail.I wanted to make my own Apple ID, but I couldn't use the same e-mail address again! How do I delete this information so I can make my own Apple ID?

Wendy P-G wrote:
I just got my Mac and I used my family Apple ID. It had all of my parent's information, I added my e-mail.
It is not clear how or where you "added" your email, but you cannot create an Apple ID using an email address that is already associated with another Apple ID.
If that is what you did, delete that email address from your family's Apple ID. You should be free to create a new one.
Do all that by starting here: https://appleid.apple.com/
Select "Manage your Apple ID". Log in with your family's Apple ID and then delete your own email address wherever it appears.
Save Changes, log out, and create the new one using the same website. This time select "Create an Apple ID".
Please don't forget your security questions, and be sure to specify a "rescue email address" that is separate from all other Apple IDs. You will avoid so many problems that way...

Can't use Find My Friends on iPhone due to Apple ID not being verified. Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!

Can't use Find My Friends on iPhone due to Apple ID not being verified.
Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!
So my options are:
Create a new Apple ID, use that and lose all the apps I've purhcased with it (a fairly substantial amount)
Somehow Migrate these purchases over to a new Apple ID
Apple let me change the primary ID for the account
Anyone else ran into this before?
I've tried accessing the mail through a mail application using the correct server information, and trying both the old 6 character password and the one I had to change it too after they updated the security guidelines - neither work.
Help would be greatly appreciated as I can see more services down the line not working without the address being verified!

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You should not need to verify the old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

TS1645 I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
Enter your new email address.
Click on Password and Security;
Answer the security question;
Delete your email from rescue address;
Do logout and login again into manage your apple id;
Go back to Name, id and email address;
Change your primary email address;
Verify your email address.

HT201363 can I enter a rescue e-mail address to an existing account ?

Can I enter a rescue e-mail address to an existing account ? so I can reset the security questions

Not after forgetting the answers. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104069)

Can I use my existing E-mail address to retrieve my password reset through security questions

Similar Messages

Maybe you are looking for