Can I use xbootmgr to measure what causes a failure to present credentials screen after ctrl-alt-del?

Hello,
I have several machines that are producing the same issue that when a user reboots, they are greeted as usual with the "please press ctrl-alt-del to logon" screen.  When that key combination is hit, the info screen is gone, but the "User
logon box" never appears.  By never, I mean it doesn't appear within 2-5 minutes, and the users tend to hard reboot their computers (generally leading to more problems).
I've read that this can be caused by a variety of issues, such as DNS, cable, speed negotiation with the switch port, etc.  However, I am interested in learning if I can use xperfmgr to determine the issue.
From my testing, the ETL is only written once a user logs on to the system.
The invocation I used is as follows:
"C:\Program Files\Microsoft Windows Performance Toolkit\xbootmgr.exe" -trace boot -traceflags base+latency+dispatcher -stackwalk profile+cswitch+readythread -notraceflagsinfilename -postbootdelay 10 -nopopups -resultPath C:\Boot_Trace
Is it possible to use xbootmgr to measure this situation?
Thanks,
Matt

Hi,
Yes, this tool could to be used to record the boot information.
Let's make clear something below.
1. Could you see this screen after pressing "Ctrl+Alt+Delete":
2. Did you mean that the password inbox disappear?
3. Could you see above login screen when you start the computer normally?
If all is Ok when you start computer, the xbootmgr.exe - trace boot is not applied.
Meanwhile, go to  Clean Boot
to see if there is some third-party software to troubleshoot.
Karen Hu
TechNet Community Support

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