Can I view a QuickTime movie on my ipad2? When I click on link that should launch a QuickTime movie I get a blank screen.

Can I view a QuickTime movie on my ipad2? When I click on link that should launch a QuickTime movie I get a blank screen. Is there something I should download to make this work?

Install OPlayer HD and enable the QuickTime plugin to play your movies.

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I can't view the photos in photo stream. When i click on the photo stream, automatically it goes back to home. Why is this happening? How do i resolve?

If older photos are missing it may be because photo stream photos are only held in iCloud for 30 days. After that they are removed from iCloud but will remain (up to 1000 photos) on your device until deleted. Also, only photos taken after enabling photo stream are added to your photo stream, and only when the camera is closed, your device is connected to wifi and you have at least 20% battery life remaining.
To transfer the missing photos you can either create a shared photo stream containing them and invite yourself to it (see http://help.apple.com/icloud/#mmc0cd7e99), import the photos to your computer and sync them to your iPad, or use an app like PhotoSync to transfer them to your iPad over wifi.

I can´t view any PDF-files. Nothing happens when I click on a PDF-file. For some weeks ago we installed Adobe CreativeSuite6 on my computer. What should I do?

For some weeks ago we installed Adobe CreativeSuite6 on my computer. What should I do?

Hi Daniel ,
What happens when you try to open a PDF ?
Are you facing challenges with all the PDF' or any specific one?
Please refer to the following link for more information regarding the same .
Let us know how it goes.
https://helpx.adobe.com/acrobat/kb/cant-open-pdf.html
Regards
Sukrit Dhingra

When I click "about this mac" to check on my storage, I get a number of different sections music, movies, etc. but also I get a section called backups, where can I find the files in this section?

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Welcome to Apple Support Communities
All the storage in "Backups" is taken up by local snapshots, which are made automatically in all MacBooks, MacBooks Pro and MacBooks Air with OS X Lion or newer and Time Machine turned on.
See > http://pondini.org/TM/30.html I recommend you to leave them there, because they will be removed automatically. However, if you want, you can disable or remove them manually if you want, even if there's no reason to do this. Have a look at the link above for more information

Can only view file in its blue psd format when I open them in CS6

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Is anyone else having this problem?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
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* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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HT1918 When I tap the View Apple ID, I simply get a blank screen.

I am trying to update my iTunes payment information. However when I get to the page on my setting to tap the View Apple ID, I simply get a blank screen.

Hi song501,
Thanks for using Apple Support Communities. I would recommend restarting your device to see if that helps:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, some of the steps in this article (which is for a different issue with similar troubleshooting) may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari

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Quit Safari completely, clear Safari and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the Safari app icon. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

Can't add music my iPhone from iTunes. When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load. [Manually manage music and videos] is checked. And, this is the only Mac I have ever used to

Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.

Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB

I'm trying to organize my movies with folders. When I click "new folder", it either doesn't add any folder or adds a new folder as a "subfolder" of an existing folder. Help!

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HT2486 I can't find how to import contacts from my mail and can't find a contact button in my mail. when I click on the word contact in the left upper corner like they told me a little box comes up with copyright info but doesn't give me any info.

Another question would be if the address book on Macbookair is like a central address book for all emails.

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Mail (Mavericks): Add information to Contacts
http://support.apple.com/kb/PH14928
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PC went south. Geeks brought it back. PS elements and premier 11 can't start. Error msg sez configuration incorrect needs to be reinstalled. When I load the disk I get a blank screen. Try to uninstall and can't find apps i control panel. How can I get the

PC went south. Geeks brought it back. PS elements and premier 11 can't start. Error msg sez configuration incorrect needs to be reinstalled. When I load the disk I get a blank screen. Try to uninstall and can't find apps i control panel. How can I get the apps back?

adobeamatuer
Thanks for the reply.
Although the security of Windows XP SP3 32 bit is compromised by Microsoft no longer supporting XP, if Windows XP was restored as claimed, you should still be able to install/uninstall Premiere Elements versions of it that you did before the Microsoft support removal.
I think a revisit to the Geeks would be in order. It may be that they could not restore Windows XP because of the Microsoft non support. I would take along the Premiere Elements installation disks so that you do not leave there without actually seeing Premiere Elements (or a non Adobe program) running on your restored Windows XP. What was the other software that you tried to use that did not work?
Please update us on your progress when you get a chance.
Best wishes
Thanks.
ATR
Add On...spelling correct 12 03 2014.

Can I view a QuickTime movie on my ipad2? When I click on link that should launch a QuickTime movie I get a blank screen.

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