Can iCloud or Apple can pull the last IP address that my stolen Macbook connected to before it locked? Thanks for any help!
My Macbook was stolen. I noticed the following morning that it was locked, so I 'clicked' play sound, and erase at next internet connection. I received notice that it played the sound, but not that it has erased. Wondering if Apple and/or iCloud tracks the last IP address that my stolen macbook connected to the internet. Thanks for any help!
Hi SteveC619,
Welcome to the Apple Support Communities! I’m sorry to hear about your Mac. If you’ve erased the Mac, all requests for notifications when it is online will be cancelled. Your next best step may be to report the property as lost or stolen with your local law enforcement. For more information, see the following resource:
If your Mac is lost or stolen - Apple Support
http://support.apple.com/en-us/HT6318
What if my Mac is shut down or offline?
If your Mac is turned off or offline, you can still use Find My Mac to request a notification when it’s located, or lock or erase your Mac remotely. The next time your Mac is online, the actions take effect. If you remove your Mac from Find My Mac when it's offline, your requests are cancelled.
3. Report your lost or stolen Mac to local law enforcement. They might request the serial number of your computer. You can find this information on the original box or receipt you received when you purchased your Mac, or on Apple's My Support Profile site if you registered your Mac.
- Matt M.
Similar Messages
-
I am a bit of a ludite, I have an airport extreme that is requesting an update, this requires a password which geek squad never gave me, any advice , can I reset that password or must I pay someones piper? Thanks for any help.
Hello:
The password should be your administrator password.
Barry -
On the most upper left of the Title Bar (the part where the x box is on the right side) where the Firefox icon should be (on the upper left corner) I have a printer icon instead. Why did that happen and how do I change it? Thanks for any help.
I don't actually have an answer for you, but ditto on changing things that aren't broken. Drives me crazy!!
-
I have two iPads and giving 1st gen. to my grandson. Using my Apple idI for both... can we use different passwords to access our "own" apps. Also I don't want the downloaded App to go to both iPads. Been looking for hours for an explanation! Thanks for any help.
Look at this link.
Giving your former iPad to a spouse or family member: the quick guide
http://www.tuaw.com/2012/03/17/giving-your-former-ipad-to-a-spouse-or-family-mem ber-the-quick/
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
Cheers, Tom -
Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.
Hi deamayfield,
Thanks for visiting Apple Support Communities.
If your Music app is unresponsive, try restarting/resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy -
does anybody know how i can find out the answers to my security questions or change my security questions? thanks for any help you may be able to give me.
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions; nobody on these boards can.
(90863) -
I have an Intel iMac running OSX 10.6.8. I would like to use Final Cut Pro 10.1. I know I need OSX 10.9 for this. Can I run both 10.6.8 and 10.9 on the iMac ? I do not want to convert completely to 10.9 because of my existing software. Thanks for any help
It would depend on how old your IMac is, how mush memory you have, it it can be upgraded by OWC, etc. I have a 2006 Macbook Pro and would NOT put Mavericks on it or espeacially FCP 10.1.1 on it because the most memory it can have is 4 GB. You need at least 8 GB to work with Final Cut Pro 10.1.1. IMHO.
I would try to find a copy of Final Cut Express perhaps.
Does this answer your question? -
I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I tried every thing on Adobe's site to fix the problem with the same results always. I went to Mac's site as well and was told to go to Adobe for a solution. It worked fine since a new Mac in Feb. ,but it will not update now so no Flash Player ay all. Thanks for any help.
[discussion moved to Installing Flash Player forum]
-
iPhone 5S IOS 8. Can't figure out how to disable the "live" location feature within the native calendar app used for mapping/travel time etc. Have looked everywhere and it's driving me nuts. Thanks for any help on where to make the change!!
iPhone 5S IOS 8. Can't figure out how to disable the "live" location feature within the native calendar app used for mapping/travel time etc. Have looked everywhere and it's driving me nuts. Thanks for any help on where to make the change!!
-
can i use my imac g5 just as a display monitor if i buy a 13" macbook pro? the g5 screen is larger. can it hook up to the laptop? thanks for any help!
You need to use a product such as ScreenRecycler to do that. All of those products work over a network connection; direct video in isn't available on an iMac G5.
(72069) -
I have just purchased a new computor. I had Lightroom 5.7 on the old computor and need to know how to go about downloading the program to my new computor. Thanks for any help you can provide.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh -
My wife and I each have our own email address and calendar. These are on one IPad. The Ipad has a single ICloud account.
What's the best way to backup both Calendars, etc? Does ICloud automatically back up every account on the same IPad? (I checked ICloud, but I could only find my stuff.)
Thanks for any help!
AlanFirst, you need to understand that there's a difference between "syncing" and "backup". Backup is the saving of content and settings, where syncing is the bidirectional transfer of content for an account to a web-based server (like iCloud, Gmail, Yahoo, etc.)
If you see your calendar in your iCloud account, that implies that you have set up your iCloud account to host (sync) your calendar, and perhaps contacts, email, and notes. An iCloud account can only sync one user's information at a time so it is intended to support a single user. You can have more than one iCloud account, and you can even have more than one iCloud account on the same device (but one has to be primary, and the secondary iCloud has limited capabilities), but a single iCloud account only supports a single user's content.
Backup is the saving of your device's content and settings to use in case you need to recover these things, but you can't see the contents of your backup (just the size and device name). You can backup more than one device to iCloud and you can backup to iCloud or you can backup to your computer, or both (one at a time though, you have to choose).
So, if your wife has her own email and calendar she can certainly do that in parallel to whatever account(s) you have for email and calendar. But if you have only one iCloud account then only one of you can use it for email, calendar, etc. But the backup of these accounts is really just a backup of the device's settings that link the device to these accounts. For example, if she uses Gmail then the backup of the iPad only backs up the fact that your iPad is set up to use her account, it does not backup the account itself (the content of her account is saved and preserved on Google's servers, not your device's backup).
Does that make better sense? -
Hi, i have edited a clip in hd with final cut, now I need to export it in 2K format. anybody knows how i can do it in FCP? in internet I found only few info about 2K format: no more than frame size. nothing about codec or similar. thanks for any help.
SoCal thanks for the attention,
sorry for having wrote the question directly in the subject, but first i wrote it by text edit then copied it, but in the wrong place too.....
coming to my question, timeline settings are:
as it is a commercial promo that must be projected in a multiplex cinema, the 2K format is needed.
I've heard about transcoding services, and they are very expensive.
so i'm looking if there is a way to do everything by fcp.
the project will be delivered as SD DVD for archive pourposes and as a single file for the projection or eventually transconding.
p.s.: sorry for my english, i'm from italy: had my last english lesson 35 years ago! -
my iPad mini is stuck on the Apple symbol. I have tried a reset and it shut down. When I turned it back on, the problem persists. Thanks for any help.
If the reset doesn't help, the next step would be to restore the device to factory settings using iTunes on a computer. If you can backup the iPad first, do so and then restore to factory settings. If it all works out properly, you can restore the backup after you finish. If you didn't or can't backup, the iPad will be erased when you restore to factory settings.
Use iTunes to restore your iOS device to factory settings - Apple Support
IF you can't restore that way, the next step would be to try using recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
Can anyone tell me why my photo stream is not loading all 1,000 pictures onto my new iphone 5c? i backed up my old phone onto the mac and plugged in my new phone then hit backup. it only gave me 100 pictures????? why?
thanks for any help!Because photo stream photos only remain in iCloud for 30 days, allowing enough time for your devices to download them. Only shared streams keep photos in iCloud indefinitely. Your other photos are probably older than 30 days and are no longer in iCloud.
Also, photo stream photos aren't included in your backup, only camera roll photos are. If you want to include photo stream photos that are not already in your camera roll in your backup, you have to save them to the camera roll before backing up.
Maybe you are looking for
-
How do I install OSXLeopard on my laptop - no working DVD drive?
I have an intel Mac with trashed DVD drive. I haven't used it in three years but it works with an external monitor. So I'm putting it to work alongside the replacmene laptop I received from the insurance money post auto accident. I want to upgrade th
-
Can you make an SSL (https) call from a Java Stored Procedure?
I have loaded a bunch of java classes. Ultimately, one of my routines makes an https call to another machine (https://machine:443/foo?xml...). I am receiving the following error message: SSL implementation not available I read http://metalink.oracle.
-
I get an email from RIM that says: "To update to BlackBerry 6 OS, visit www.us.blackberry.com/update. Then, connect your device to your computer via USB, click the "Check for Updates" button and follow the on-screen instructions." There is no such bu
-
have a question I do not use mail in my computer I use yahoo and I have all these emails and selected all and then delete then delete trash and they always come back how do I stop these old email in apple mail? I never send anything from there but I
-
Can't start oracle wiki and blog application right after installation
I've been setting up the wiki and blog application 10.1.3.4.0 on weblogic server 10gR3, windows 2003 server SP2 and on trying to launch the application using the url format http://host_name:port/owc_wiki I get the following error Error 404--Not Found