Can laptop serial number be registered before you buy brand new?

I bought a brand new MacBook Pro but it was registered but both seller and Apple are saying it was a mistake. I bought it in New York but the computer was registered in Florida (educational institute) to a student. Can computer be registered by mistake?

It should not be. If it was then someone purchased it, registered it, then returned it. You have actually purchased a return item. I would have it replaced if you are within the 14 days after puchase.

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  • I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The sy

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    Reporting a lost or stolen Apple product

  • As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgra

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  • Hi All, I have two questions. First of all my CS3 is saying that it is installed on more than one machine, is there a way of seeing what machines my serial number is registered to? If i want to buy another CS3 serial number how do i go about it? I cannot

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  • Adding IOS Device on My Support, serial number is registered to another Apple ID

    I bought a second iPhone and it is unlocked and i can upgrade IOS. iCloud is connected. How can i add this iPhone to My Support. I get this Message:
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    I had the same issue.  The phone is still registered to the previous owner under his/her Apple ID account at "https://supportprofile.apple.com/"  Your will need to contact him/her to get it un-registered.
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  • Phone replaced, unable to add/register replacement iphone5s - "According to our records, this serial number is registered with to another Apple ID!"

    Hello everyone,
    A month ago, I had several dark pixels on brand new iphone5s, went to shop to have it replaced. Waited 15 days and finally got replacemnt phone, luckly working fine.
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    on Icloud and on iphone "locate my iphone" service is activated and working.

    anthonyrayfromqc wrote:
    i have the same problem.
    Same problem? then you need the same answer
    If you believe the information shown for your product is incorrect, you can submit your proof of purchase online or by fax. Your sales receipt is needed for Apple's 1-year limited warranty and AppleCare Protection Plan validation, so be sure to keep it in a safe place. Apple's 1-year limited warranty is the same whether or not you register.

  • My serial number is registered to another Apple ID

    my serial number is registered to another Apple ID, my iphone is new i tried to register my iphone serial number to my id but i got this massege....(According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID?)

    Hi MOIA323,
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    Do I need to register my Apple product?
    http://support.apple.com/kb/HT5803
    If you feel you need to do so, however, you should contact Apple for assistance. Use the methods shown on this page -
    Contact Apple for support and service
    http://support.apple.com/kb/HE57
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Download CS6 onto NEW macbook air using previous SERIAL NUMBER i had before?

    Hi there. I purchased photoshop cs6 for download for my macbook air in 2012. recently i broke my mac, losing everything i had on it. i'm wondering is there a way i can download cs6 again for my new mac,and use the valid serial number i had before. there doesn't seem to be an option to download cs6 on the adobe website anymore? any help would be much appreciated. i can't really afford to spend the €250+ again on a new version

    Download from Download CS6 products
    Install then enter your serial number.

  • The serial number is registered to another person!

    Hello.
    Please tell me what should I do?
    I bought the phone in the store. I use it for almost a year. I wanted to make it to the list of their devices, but the identifier writes that the serial number is registered to another person!
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    What store did you buy it in? A carrier or Apple or another third party store? I ask because many times some stores sell iPhones as though they are new but referbished or even used...meaning it would have been originally registered to the first buyer... and thus the warranty will also not be full or even expired!

  • According to our records, this serial number is registered to another Apple ID.

    I bought an iMac from an ARC thrift store that had been donated.  When I try to register the iMac to my AppleID to see if there's any Applecare left I get the message "According to our records, this serial number is registered to another Apple ID." 
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    You will need to contact Apple by phone and get your issue resolved.

  • Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

    Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

    The serial number that you might have is an upgrade version & it will be asking for a previous qualifying version serial number.
    The issue can be different too, please contact Adobe Support for resolution: http://adobe.ly/yxj0t6
    Regards
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  • HT201441 dear sir . Ihave bought a dell ipad under serial number DMPKQFF4F186 on 25th of dec.2013,it was packed and seems it was .new,after unpacking i found out it is lock. I just need to know when this serial number has registered in icloud. I will grat

    dear sir . I have bought a dell ipad under serial number DMPKQFF4F186 / UDID : 976ba8f5ba16f665bdf3b1b5ec53a172c9d65381. on 25th of dec.2013,it was packed and seems it was new after unpacking i found out it is locked.Ijust neednto know when this serial number has registered in icloud. I will grateful if you could let me this information. locking forward to your kind response.  With Regards

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
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    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

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