Can Lync 2013 work as IVR (auto-attendant ) for dialing Lync users?

Hi All,
Can Lync 2013 works as IVR (Auto-attendant) for dialing lync users?
We want to migrate IVR from Nortel to Lync 2013. PSTN users call auto.attendant for dialing Lync users instead to dialing 1 for sales, etc?
Regards
José Osorio

Hi,JOSE,
There are two types of Response group,one is IVR group and the other is hunt group,if you would like to route the callers to a special queue without asking any question then you can use the hunt group,otherwise you can use the IVR group.
Regards,
Sharon
Sharon Shen
TechNet Community Support
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Can Lync 2013 work as IVR (auto-attendant ) for dialing Lync users?

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