Can Microsoft Please fix this problem! We cannot update to the latest Build!

Microsoft,
We are still stuck at build number 9841.
We cannot update to the latest release build number to do beta testing!
It's been so dead frustrating!
What are you guys been doing?
Can you please fix the problem!

I have downloaded the latest build 9879, I format my hard disk and reinstall the OS with the latest build.
Right after installation, I did a check via the preview build just to make sure I did not get the same error again.
And guess what, I still get the same error again.This is impossible. It should not have that same error again while checking for a new preview build updates!
See the screen shot, see at the watermark build number at the right hand bottom corner.
So what could be the problem then?
Your screen shot shows you are running the latest build, 9879, therefore you will not see a new preview build when checking. I agree that the wording in the message could be better however.

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