Can my contract be changed without my permission?

I let my property out to a tenant about 5 months ago, at the time I contacted BT to cancel my contract. Because I had recently renewed it, they suggested it would make more sense to let the contract run and just to adjust my tenants rent to include to phone charges. This is what we did, so the contract is still in my name, and direct debit comes out of my bank account, so I am responsible for all bills. I got an email the other day thanking me for ordering BT Vision! I contacted my tenant, who said BT had called offering a better package, she told them that she didn't have a account number or any account details, as it wasn't in her name. They asked, if they got my permission, would she be interested in a new package, including BT Vision. She said yes, as long as I agreed, but no permission was sought and the deal seems to have been done and the contract changed. Is this legal? Can I cancel? I would be happy to pay any cancellation charges for my original landline/broadband contract and let her take over and arrange a new contract that suits her needs. Please advise.

If you get the run around with the call centre you could try the MODS on here http://bt.custhelp.com/app/contact_email/c/4951
But I'd give the call centre a chance to do something 1st. If you do decide to try the mods, allow 72hrs for a response.
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

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Email changed without my permission!

My Skype was just hacked and my email was changed without my permission, how do I recover my account?!

JordanJDi wrote:
My Skype was just hacked and my email was changed without my permission, how do I recover my account?!
In your case, you need to contact customer support. They may ask you to answer some verification questions to prove that you indeed own that account, before they can assist you in resetting your password - Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

I have a keynote presentation that includes a significant amount of video. When I edit the keynote slides (not the video slides) how can I save the changes without re-saving the videos (because that takes a VERY long time)?

I have a keynote presentation that includes a significant amount of video. When I edit the keynote slides (not the video slides) how can I save the changes without re-saving the videos (because that takes a VERY long time)? I edit the presentation depending on the audience to which I am presenting.

If you add a new slide with just a text box (therefore a very small amount of data), to an existing presentation then save, Keynote will only save the new content to the file, it wont save pre-existing content as its already included in the file.
The time taken to "save" will be very much shorter than a "save as" when all of the existing content is saved again.

My Apple ID password keeps changing without my permission?

I keep getting an email to tell me that my Apple ID has been successfully changed - but without my permission?
I've had to change it 4 times and no doubt it seems to keep on happening?
What's going on ?
Any ideas
Thanks

Update:
I've done a little research, fromsouth, which I guess is always best as you quite rightly said.
Although it sounded like you were leading me clearly onto the path of enlightenment by saying "only I know the answers to those questions" it made me smile, since they were technical questions which I had no answer to at that time.
I'm glad, albeit a nuisance jimmy that someone has the same problem.
If apple can't help then that's not very promising is it?
My only conclusion to solve this problem is to use 2 step verification which means somebody, if indeed it's of a hacking nature, would need to have access to the device where you'd receive a 4 number pin to make any changes to your Apple ID.
I'm far from technical but I'm hoping this will work? If that doesn't then I guess I'll go to an apple store and camp out until I understand what's what.
Thanks
Ade

My settings have changed without my permission , how i can rest these ?

''Hello I am using 3.6 mozilla firefox on my laptop. I recently noticed that the layout on the page has changed from its former settings & I have no knowledge has to how to restore it to its former arrangement. I do not know why this happened. The changes are noted as ....when I click on a link I no longer have the URL address as the the address bar that was at the top of the page has gone. Also I used to have a " back & forwards" arrows which I used to go back ....this is now gone & instead I have to select the history option every time & select back , which is annoying for me. How can I rest my page layout to where ot was formerly ?''

Sounds like you have the Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help) but just in case you don't, see: <br/>
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
Navigation Toolbar (Back/forward, Refresh...Home, URL/Location Bar, Search Bar): Either click View > Toolbars, click on "Navigation Toolbar" to place a check mark OR right-click the Menu Bar, click "Navigation Toolbar" to place a check mark. See: <br />
https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing
http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar
http://kb.mozillazine.org/Toolbar_customization
http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
http://support.mozilla.com/en-US/kb/Navigation+Toolbar+items
Bookmarks Toolbar: Same procedure as Navigation Bar except click "Bookmarks Toolbar".
You could be in Full Screen Mode if you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See:<br />
http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars

Log in pic changed without my permission

I went to log into my MacBook Pro and noticed on start up that my log in pic has changed into an eagle head.. Have not changed it and this pic is not stored on my laptop! How can his happen? Is it possible that someone has hacked into it? I am on a secured wifi connection . Haven't changed pics or on contact book. Can someone gain access through your ip address on your emails?
Bit worried to log on incase my legal files are/will be accessed

If they made a plan change and set it to today. then you would only see the prorated data (i.e. only having 8Gb). What day does your billing cycle end?
I am not sure why they would change your plan without telling you? Even after you said no??

Can your Mail Preferences change without your knowledge?

Recently I noticed that my sent messages were gone, all but about 4 weeks or so. I checked account preferences on my MacBook Pro (fully updated to Mavericks) and it had "Delete Sent Messages From Server" set to "Never". My other iMac also set to the same setting. 2 iOS devices syncing to the account.
It continued to happen. I called Apple. They remotely rebuilt my email. Still did not repopulate Sent folder but did repopulat Inbox.
I called a week later (today) and went back to look at MacBook Pro mail preference settings on the accont and it had been changed from "Never" to "After One Month" (??!!??)
I didn't make this change, nor anyone in my house. Could this have changed in some way without my knowledge? I can't get my emails back (thanks Apple!!) but I don't want it to randomly happen again. They insist I am crazy and the only way it would have changed is if I, after a decade with the same preferences, went in specifically to change it.
Is this possible? Or am I truly losing my mind???
anyone?
Thanks Caroline

Ken2024,
I can understand your concern. I want to make sure that everything is okay with the account. To get the unlimited removed from the account normally a person would have to request a plan change, upgrade a device on the account, or if you had to activate a basic phone on the line for a period of time. I can always review the account for you in full detail if you would like. I have sent you a Direct Message. Please respond back to that direct message and we can get account specifics. I hope to hear from you soon.
KevinR_VZW
Follow us on Twitter @VZWSupport

Safari preferences are changed without my permission

Safari preferences for cookies are changed from "Third parties...etc" to "Never" without any action on my part and the very annoying "MacKeeper" program pops up all the time. I would like to be able to eliminate whatever is causing these pop ups.

If it's not found in Downloads then you haven't downloaded the file yet.
Try again.
Click here > AdwareMedic
Then click the blue download button.
Then open your Downloads folder and double click the Admedic .dmg file.

My homepage keeps changing without my permission, it changes often which worries me.

Every now and then my homepage changes to first something along the lines that Safe Search is on.. and now it changed to seek.mk, this worries me as I do not feel I have any viruses. I'm asking why it does that and if I should be worried.

http://www.ehow.com/how_6609141_remove-bearshare-spyware.html
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Can my Mac install updates without my permission?

I woke up this morning to find my computer had restarted to install updates, when I had not allowed it to do so. I didn't know the new Mac could decide to install for me? Please advise?

Go to System Prefereences > App Store and check the settings to see if you have checked, auto download and install of updates. If those are checked and it bothers you, unckeck (you have to enter the admin password to unlock and make the changes).

Email will send a mass email without my permission

So I have my email account set up through the 'mail' application. I use AOL not sure if that is relevant, but this is the second time I have noticed this happening. It was sent to 12 random people, only 3 of which I have in my address book, 3 others were professors and the rest were sent to people who I have previously sent or received emails from. There was no subject to either email and the only thing the message contained was this: http://www. stock-hifi.com/qLdyWVDE7L.html. I do not remember what the subject was to the first email.
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JordanJDi wrote:
My Skype was just hacked and my email was changed without my permission, how do I recover my account?!
In your case, you need to contact customer support. They may ask you to answer some verification questions to prove that you indeed own that account, before they can assist you in resetting your password - Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

I think my iPhone has been accessed without my permission. How do I know for sure.?

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You are being paranoid because of your laptop.

Capture context change without using UDF

Hi,
I need to find context change of a field without using UDF.
I know we can do it in an UDF by comparing with ResultList.CC.
But do we have any graphical constant that notifies a context change?
regards,
Piyush

Hi,
There is no graphical constant by which you can identify a context change without using UDF. However, if you leave the context of the field at the level of the immediate parent and map accordingly, you can handle the contexts directly in your GUI mapping. This however would also depend on your mapping requirements.
Regards,
Shiladitya

If my Ipad was stolen, I had erased all the data, but keep the Ipad on my account - nobody can use it without my permission?

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If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
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Report to police along with serial number. Change all your passwords.
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http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
How to Find a Missing iPad with FindMyiPad
http://www.dummies.com/how-to/content/how-to-find-a-missing-ipad-with-findmyipad .html
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
General steps to follow for a Stolen iPad
http://stolen-ipad.com/
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
Stolen iPad Database
http://www.stolenlostfound.org/online-stolen-ipad-database
Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
 Cheers, Tom

Changed name on account, services were changed without permission for more $$

Hi, I'm trying to resolve a situation that has me baffled. I recently moved and had to sign up for new FiOS service at my new apartment last week (I had FiOS at my old apartment, but couldn't just transfer my services because Verizon didn't offer those plans anymore, so I signed up for a new triple play bundle for the new apartment). Everything was installed and I was up and running on Thursday. Good stuff. Fast forward to today, when I realized that the last name on my account needed to be changed, so I called this morning to change the last name. I then get an email from Verizon saying that my new plan would be $10 extra a month, and that I would now be looking at a $250 bill come August (versus the original $172 I was quoted for August) because I changed my last name. Huh? It turns out the representative I talked to this morning changed my internet from 50/50 to 75/75 without my permission for an extra $10 a month. I later discovered that when you change your name on your Verizon account, Verizon considers this to be an act of signing up for a new plan, which the representative never disclosed to me during our conversation. Had I known this, I would never agreed to change the name and just left it as it was. But now it's too late, and I've been signed up for a more expensive monthly plan that I didn't agree to. What's worse, no one can explain to me why I'm looking at a $250 bill for August. If the bump up to 75/75 internet (which I didn't authorize in the first place, but okay fine, let's say I accept the unauthorized change) was an extra $10 a month, the prorated amount should not have changed the expected bill in August from $172 to $250. Something is very wrong here and things do not add up. I have called back twice now and gotten nowhere with the people I spoke with. Is there any other avenue I can take to get answers to what is wrong here? Thanks in advance.

Hi stormgrl,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Can my contract be changed without my permission?

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