Can no longer access my menu on Zen Neeon

I have upgraded to the .009 firmware so now my zen neeon loads quicker and skips tracks quicker but now when I press the scroll button to access the menu nothing happens except it resets to the first track on my player.
I've tried resetting my player. I've created playlists which I can't access. I just can't get to my menu!!!!
Do I need to do a recovery mode rescue?

Thanks for the reply Edmeister. All the tabs take a moment attempting to load, then the Inbox Preview screen pops up. I have even uninstalled FF and reinstalled it. I've checked my settings even though I've made no changes in months. Again, the mail box has never had a problem until about 2 weeks ago. Fortunately, I can retrieve my mail through my old Eudora program and do the house keeping through IE8. Just wish I knew what has changed, i.e., my fault or a program.
Thanks again.

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