Can no longer attach Word docs to Mac Mail

I've been using the command from within Word for Mac 2011 File>Share>E-Mail(As Attachment) until about three weeks ago when clicking on that command would bring the Mail.app window to the front, and then nothing would happen. When mousing over the Word doc I wanted to attach, I'd see the spinning beachball for 30 seconds or so. Then the beachball would stop spinning and nothing else would happen.
I've reverted to saving the file and then attaching it by using paperclip icon in Mail and navigating through the Finder -- not the easiest, but serviceable.
Any ideas on how to restore this functionality before I do what I should have done long ago, and that's toss Word out and use Pages exclusively? Thanks!

You go to System Preferences>Users & Groups
Click on the lock icon to make changes
Click on the + sign above the lock to add a new user called "Test"
I did this only to see if the problem was system-wide or isolated to my user account (which is what turned out to be the case).
So creating a Test user doesn't resolve the problem, it troubleshoots it. I'm still not sure what's causing it.

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