Can no longer authorise my computer. Get error -42408

I can no longer play my protected iTunes content, music or videos. When I try to authorise ( or de-authorise) I get the "Unknown error occurred -42408"
This would appear to be since upgrading to iTunes 9.0.3 this week.

check the post by Roy B in this thread: http://discussions.apple.com/message.jspa?messageID=11016660#11016660.

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