Can No longer BBM or Use the Internet

Title summarises it all really. I got a BB Curve 8520 for xmas, phone up orange, they put me on a temporary contract so i could use BBM and the browser until Jan the 5th when my contract is paid, at which point the BB £5 internet bolt on would be added.
This bolt on has been applied, im paying for the service. Yet i am not recieving it, and orange seem to ahve no idea as to why my phone isnt picking up the internet service.
I have performed the options, advance settings, hout routing table, register now, it has done nothing.
When i go on manage connections, service status its says : Blackberry internet service, connection: Mobile Network.
Considering orange have been afwul and not helped at all over then say if it has fixed itself in 48hours ring us back, i was hoping someone here might shed some ligh on the situation?
thaks in advance
James

Strange, but if your BIS connection is through the mobile network, that's a clear indication that your service should be working.
Have you rebooted the device lately?
Do a simple reboot on the BlackBerry in this manner:
With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Can No longer BBM or Use the Internet

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