Can no longer buy skype credit in Canadian Dollars...

I bought my computer 4 years ago in China. Over there, I paid using my former Chinese bank account.
18 months ago I returned to Canada and started buying skype credit using my Canadian Visa paying in CDN Dollars.
The past six months however I cannot buy credit because the payment page it switches to is the Skype China website requesting payment in RMB.
For five months I was able to use skype by turning on the auto recharge option, where my Canadian visa details are stored. Last month, however, the skype system recharged 14 CDN Dollars, but at the same time cancelled the auto recharge. Now, the system does not let me start up the auto recharge.
On my skype account page on the top right I see the skype China payment company's logo. Clicking the logo, a sign appears saying: "This company gives you more payment options." (in English) My Visa credit card is valid and not part of the problem. What is the problem?

Hello,
please contact Skype customer service who will de-link your account from the Chinese website.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Can't buy skype credit - An internal error occurre...

i got this error message when buying skype credit.
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I have told them ,over and over,that I have done that,and more,I have used several computers,laptops and iPad,and disabled cookies and protected mode,to do this operation.
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Something went wrong here
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Can you be more creative than your customer service people,that basically are giving me the standard "computerized" answer?
Right now I have no clue what is the problem that the Skype page has with accepting my payments,they have done it a number of times before,and this is just a pain in the neck,and that is an overly decent statement.
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Same problem. When using mastercard or visa, the error is "Something went wrong there".
When using PayPal, the transaction is OK, but after that, Skype refund the money... So, the money go from my bank account immediate, and after 3-7 days go back.
My cards are OK, my PayPal is OK, but Skype refuse the payment when using credit cards and refund the payments when using PayPal. From the live chat - technical support they say that nothing is wrong with my skype account and to try after 24h... They see that skype refund the money charget with PayPal, but they can not explain why.
As I see, this issue occurs since 2012... Just do a search with Google:
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mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
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I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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curiousskyper wrote:
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
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If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Following explanation will be a guide.
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+++ https://support.skype.com/en/faq/FA10378/

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edneira wrote:
I have an Unlimited World subscription, which is supposed to provide me unlimited calls to land lines.
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Details here: http://www.skype.com/en/premium/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Can no longer buy skype credit in Canadian Dollars...

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