Can no longer connect to music store

I'm not sure what happened. After I did a clean install of WinXP, I downloaded the latest version of iTunes and connected to music store and bought some music. I couldn't burn it onto a CD. I uninstalled everything, re-installed the original iTunes from the mini CD, and now it won't connect to the music library anymore.
Does anyone have any idea what the heck happened?
Please help,
Thanks
Nancy

Nancy, welcome to discussions! Since this is a connection issue with the store & not a problem with your mini, I would suggest you re-post in the iTunes for Windows forum, under the sub-section "using iTunes music store". There are a number of threads in that forum dealing with store connection issues.

Similar Messages

  • Can no longer connect to iTune store - "server is down" message

    Suddenly I can no longer connect to iTune Store via my AppleTV
    What should I do? Many thanks

    Wait for the server to come back.  If the server is down, then there is nothing you can do about it, and you must wait for apple to get the server back up and running.

  • Unknown error -3212. I updated to iTunes 11.4.  I can no longer connect to the Store.

    I updated to iTunes 11.4 when prompted.  I can no longer connect to the Store.  Tried all troubleshooting, checked Firewall, and my internet connection is fine.  I re-downloaded iTunes and selected the "repair" radio button.  Still has not resolved "unknown error occurred (-3212)".  Does anyone have any other suggestions?

    Hey there ILSquid,
    It sounds like you have checked your firewall settings, and your internet connection but cannot get to the iTunes Store with your iTunes application and you get this error number 3212. I would look over the troubleshooting in the following article to see what steps have yet to be done. Infact I would recommend doing the troubleshooting sequentially from top to bottom. 
    Can't connect to the iTunes Store
    If you still cannot get to the iTunes Store there is a more advanced troubleshooting article with more to try, here:
    iTunes: Advanced iTunes Store troubleshooting
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • My Kids can no longer connect to iTunes Store

    It seems that after the latest security patch, my children can no longer connect to the iTunes store. It just hangs and never connects to the main page. They can view there account information, but when they try to connect to the main store...it hangs. I can log into the same machine and connect to the store immediately. I checked the Parental Controls and it seems fine, nothing changed.
    Help, I have angry children who want to purchase music.

    I don't know if this will help or not, but the same thing happened to my kids' macbook. I didn't have the parental settings on the iTunes store on, but I did have the settings on the Parental Controls for the MB enabled. Although I had 'unchecked' everything, I had to actually disable it for the kids to buy anything.
    A pain, I know, but hopefully there's a work around for it. My kids itunes started that whenever we downloaded the last OSX security update. You can turn the settings off, have the kids download the music, then turn the settings back on. Like I say--a pain, but doable.
    Hope this helps.

  • I can no longer connect to itunes store ot internet radio

    I can no longer connect to the itunes store or internet radio.  Internet connection is OK.  Everything used to work just fine.  I have uninstalled and reinstalled Itunes a couple of times with no luck.  Itunes itself works fine.  My download speed is around 20 Mbps.  Why would Itunes radio suddenly be inaccessible? 

    Maybe check you are logged into your Apple ID.

  • All of a sudden I can no longer connect to iTunes store. There is no error message - it just hangs.

    After 3 years of happily using iTunes store all of a sudden I can no longer connect. There is no error message, the attempted connection just hangs. Why?

    I ran the iTunes diagnostic and got a positive result - I am, apparently, in contact with the Store. But I still cannot connect. I have carried out all ther suggested operations ... and still cannot connect! The diagnostics gave me the following report:
    MicrosoftWindows Vista Home Premium Edition Service Pack 2 (Build 6002)
    DellInc. Inspiron 530s
    iTunes10.4.1.10
    QuickTime7.7
    FairPlay1.12.20
    AppleApplication Support 2.0.1
    iPodUpdater Library 10.0d2
    CDDriver 2.2.0.1
    CDDriver DLL 2.1.3.0
    AppleMobile Device 3.4.1.2
    AppleMobile Device Driver 1.57.0.0
    Bonjour3.0.0.2 (333.2)
    GracenoteSDK 1.9.1.485
    GracenoteMusicID 1.9.1.102
    GracenoteSubmit 1.9.1.133
    GracenoteDSP 1.9.1.43
    iTunesSerial Number 00C9ABD80C0C17E8
    Currentuser is an administrator.
    Thecurrent local date and time is 2011-09-16 09:59:06.
    iTunesis not running in safe mode.
    WebKitaccelerated compositing is enabled.
    HDCPis not supported.
    CoreMedia is supported.
    VideoDisplay Information
    AdvancedMicro Devices, Inc., ATI Radeon HD 2400 Pro 
    ****External Plug-ins Information ****
    Plug-inName:     ilikesidebarplugin.dll
    Plug-inLoaded:     Yes
    Plug-inVersion:     Unknown
    Plug-inFile Version:     0.1.2.17
    Plug-inPath:     C:\Program Files\iTunes\Plug-ins\ilikesidebarplugin.dll
    GeniusID: 89d0032fba99eb83151c418c649bb3e6
    iPodService10.4.1.10 is currently running.
    iTunesHelper10.4.1.10 is currently running.
    AppleMobile Device service 3.3.0.0 is currently running.
    ****Network Connectivity Tests ****
    NetworkAdapter Information
    AdapterName:     {185DA300-4391-4FBB-9BC2-AC4894001787}
    Description:     Intel(R)82562V-2 10/100 Network Connection
    IPAddress:     0.0.0.0
    SubnetMask:     0.0.0.0
    DefaultGateway:     0.0.0.0
    DHCPEnabled:     Yes
    DHCPServer:
    LeaseObtained:     Thu Jan 01 01:00:00 1970
    LeaseExpires:     Thu Jan 01 01:00:00 1970
    DNSServers:
    AdapterName:     {63090950-4731-4D95-89CB-57F1B6ABBACC}
    Description:     Broadcom802.11g Netværkskort
    IPAddress:     192.168.1.106
    SubnetMask:     255.255.255.0
    DefaultGateway:     192.168.1.1
    DHCPEnabled:     Yes
    DHCPServer:     192.168.1.1
    LeaseObtained:     Fri Sep 16 01:34:21 2011
    LeaseExpires:     Sat Sep 17 01:34:21 2011
    DNSServers:     193.162.153.164
    194.239.134.83
    ActiveConnection:     LAN-forbindelse
    Connected:     Yes
    Online:          Yes
    UsingModem:     No
    UsingLAN:     Yes
    UsingProxy:     No
    SSL3.0 Support:     Enabled
    TLS1.0 Support:     Enabled
    FirewallInformation
    Connectionattempt to Apple web site was successful.
    Connectionattempt to browsing iTunes Store was successful.
    Connectionattempt to purchasing from iTunes Store was successful.
    Connectionattempt to iPhone activation server was successful.
    Connectionattempt to firmware update server was successful.
    Connectionattempt to Gracenote server was successful.
    Lastsuccessful iTunes Store access was 2011-09-16 09:51:39.

  • HT4528 After upgrading to iOS 7, my iPhone and iPad can no longer connect to App Store. I did reset all settings, still the same. Please help

    I just upgraded my iPhone 4 and iPad Mini to iOS 7, suddenly they both can no longer access to iTunes nor App Store. The message says "Cannot connect to App Store". After some research, I did reset all, and still the same. Can anyone have a clue? Thanks,

    As I mentioned earlier, when I clicked on the App Store or iTunes Store, the message reads "Cannot connect to iTunes Store" or "Cannot connect to App Store" depending on which I clicked.
    I did check iTunes & App Store, it used to show my Apple ID there, but somehow it shows empty there. I then manually typed in my Apple ID, it just won't work. I know for sure that my Apple ID works as I tried logging online using that ID fine, but my iPhone and iPA
    Thanks,

  • Help - I can no longer access the music store and I am rubbish on computers

    I know this topic has come up before on this forum but I had trouble following it all! I just upgraded mt itunes (big mistake) and now I can't access the music store. When I try it says that the network connection was refused. I am running Norton but even with eveything disabled it didn't work. I ran diagnostics and got the following:
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    TOSHIBA Satellite A100
    iTunes 7.5.0.20
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Current user is an administrator.
    The current local date and time is 2007-12-17 16:25:55.
    Video Display Information:
    ATI Mobility Radeon X1400
    ATI Mobility Radeon X1600
    Mobile Intel(R) 945GM Express Chipset Family
    Mobile Intel(R) 945GM Express Chipset Family
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {7B89FA63-2E9E-4BB7-9D0B-F7C73E66FF1C}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.103
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Mon Dec 17 15:24:11 2007
    Lease Expires: Tue Dec 18 15:24:11 2007
    DNS Servers: 194.168.4.100
    194.168.4.100
    194.168.8.100
    Adapter Name: {3B75926A-D6EC-4D56-B234-5EBEF8F8D0E1}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 163.1.2.2
    Lease Obtained: Sun Jun 24 10:32:07 2007
    Lease Expires: Sun Jun 24 14:32:07 2007
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection was refused.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection was refused.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection was refused.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection was refused.
    I would be so happy if someone who has a clue about computers could give me some advice!
    Thanks!

    I'm having the same problem. Please help. Keeps saying internet connections timed out. Internet connection is fine. Can someone suggest an idea. Earlier today it let me start downloading songs now I can't get in

  • Can no longer connect to Itunes store

    I cannot connect to Itunes store.  I have done everything that the Itunes support e-mail told me.  I unblocked pop-ups, checked my firewall that Itunes was allowed,  and checked my  internet connection and still no Itunes.  Itunes support has been no help other than 3 identical e-mails.  Can someone please help? Get the feeling Apple doesn't like non-Mac customers.

    Try running iTunes Diagnostics and pasting the output here.
    What firewall software are you running on your computer? Try to set it up again or uninstall it (for testing purposes only).
    Also, take a look at this Apple document -> iTunes: Advanced iTunes Store troubleshooting

  • I originally installed Itunes with dial up but now have a high speed connection and I can no longer connect to the store

    I have not been able to connect to the store to update, restore, download apps, or anything . I just get a connection error. I have turned off my firewall, added all the apple locations to my trusted sites, deleted the original dial up connection, and nothing seems to work. Does anyone know if iTunes is looking for that orginal path to the store?

    Hi msmith9744!
    I have an article here for you that can help you troubleshoot this issue with your connection to the iTunes store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I have used I tunes to download music with a paid I tunes card. I can no longer open the music store to download my music.  When I do open the music store it fades in and out, preventing me from downloading music.

    I can nolonge download music from I tunes, because the music store page fades in and out and will not remain permanent to allow me to download music with a pre-paid I tunes card.
    Also, why is it you can only download music to an I-pod from one primary computer.  Is there a method that will allow me to download music from a variety of computers.

    it only happens for previous purchases - if you have a computer you can try to download your purchase history there and then just sync them to your device - http://support.apple.com/kb/ht2519 - http://support.apple.com/kb/ht1386.

  • N97 can no longer connect to ovi store via wlan??

    Hi there since the recent update on the N97 i have not been able to connect to the ovi.store via wlan. before the update i was always asked if i wanted to connect via contract wap of my wireless network. I have gone all through the settings and theres no longer the option to "always ask" for connecting. Anyone have this problem? or have a work around for me please as its doing my head in lol.
    Also another gay issue my ring tone keep reverting back to the gay nokia tune is there anyway to stop this to???
    Thanks in advance for any help
    Cheers
    Dave 

    Wait for the server to come back.  If the server is down, then there is nothing you can do about it, and you must wait for apple to get the server back up and running.

  • Can no longer connect with itunes store to watch movies. How come?

    I have been using Apple TV to watch movies on my television set for several months with no problems. The last movie I watched was on Nov. 22/13, but since then every time I want to rent a movie, I am unable to access the itunes store. I get a message saying Unable to sign In and that I should try again later. I have tried about 15 times over 2 days and keep getting the same message. Oddly enough I can actually watch the preview of any movie, but when I go through the process of actually renting the movie, then I get the message that I am unable to access the itunes store. What is the solution? Same problem with NETFLIX.

    Try running iTunes Diagnostics and pasting the output here.
    What firewall software are you running on your computer? Try to set it up again or uninstall it (for testing purposes only).
    Also, take a look at this Apple document -> iTunes: Advanced iTunes Store troubleshooting

  • Upgraded to ver. 7, can't connect to music store

    I just updated iTunes from version 6(something) to 7.2 and can no longer access the music store.It says the network connection was refused. before the upgrade I could connect to the store. The only thing that has changed is the upgrade. any ideas? thanks

    I can't access gracenote cddb either.................please..................anyone

  • With verson 12.01.26 my iTunes can no longer connect to the iTunes store or iTunes Match

    After downloading iTunes version 12.01.26 on my PC my iTunes can no longer connect to the iTunes store or iTunes Match. My itunes displayed a message at the top that it was connecting to the iTunes Store. After closing my laptop and opening it again after a few hours, there was a message stating that my computer was unable to connect to iTunes because of a problem with my internet connection. My laptop is connecting fine with the internet, yet not through the iTunes program, or at least it seems that way. I'm not positive but  feel like the issue may have stemmed when I downloaded the new version, I think maybe I messed up the process somehow by closing my computer or something.

    Hello there, gracieflad.
    The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
    Can't connect to the iTunes Store - Apple Support
    Thanks for reachign out to Apple Support Communities.
    Cheers,
    Pedro.

Maybe you are looking for