Can no longer connect to PC AIM user -  error -8

I really didn't want to post this, since there are so many others with seemingly the same problem. But in my case I used to be able to video chat perfectly fine with several people who are using AIM on a PC. Within the last few months I haven't been able to connect with any of them. I had assumed that the problems had occured on their end, but now I'm not so sure. I've been doing some intermittent troubleshooting, but today's events hopefully can shed some light on the problem.
My dad is running AIM on his PC. We've been able to video chat for over a year until this recent spate of problems. Today I asked him to try to connect to the Apple test servers. He can successfully connect. So can I. But whenever he invites me to chat I get the usual 'communication error' dialog. I've posted the log below. On my end the only thing I can think of that has changed over the recent months is my update from OS x.4.8 to x.4.9. I'm connected via a cable modem to a Netgear router (WGT624 v3). In the Port Forwarding section of the router's configuration screen it has a default entry for AIM (as well as some others). I've got this enabled for this computer. It is using 5190 for both the start and end ports. I've also got the UPnP turned on. This is how the router has been set up forever. So it has worked with this configuration. I do not have the Mac's firewall turned on, nor do I believe it has ever been on. My QT is set for 1.5mbps.
My father and I are both using Optimum Online for our ISP. He is also able to connnect to my sister in Boston via her PC and AIM. That's all of the connection details I can think of offhand. I'm posting the most recent log here in the hopes that someone sees something obvious. Thanks in advance.
Date/Time: 2007-09-20 19:39:02.603 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
iChat Connection Log:
AVChat started with ID 0.
0x77d8cb0: State change from AVChatNoState to AVChatStateWaiting.
chriscatalano: State change from AVChatNoState to AVChatStateInvited.
0x77d8cb0: State change from AVChatStateWaiting to AVChatStateConnecting.
chriscatalano: State change from AVChatStateInvited to AVChatStateConnecting.
0x77d8cb0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
chriscatalano: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
9.000419 @:0 type=4 (00000000/2)
[VCSIP_INVITEERROR]
[19]
9.000281 @SIP/SIP.c:2447 type=4 (900A0015/2)
[SIPConnectIPPort failed]
6.998688 @SIP/SIP.c:2447 type=4 (900A0015/2)
[SIPConnectIPPort failed]
Video Conference Support Report:
8.499938 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:62414 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.3;branch=z9hG4bK6a4f18f2357d1a8c
Max-Forwards: 70
To: "u0" <sip:[email protected]:62414>
From: "chriscatalano" <sip:[email protected]>;tag=1577701928
Call-ID: a78d3cd0-67d2-11dc-80cc-95972d3913c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 547
v=0
o=chriscatalano 0 0 IN IP4 192.168.1.3
s=chriscatalano
c=IN IP4 192.168.1.3
b=AS:2147483647
t=0 0
a=hwi:288:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:-1221534624
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:-1195737551
7.499664 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:62414 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.3;branch=z9hG4bK6a4f18f2357d1a8c
Max-Forwards: 70
To: "u0" <sip:[email protected]:62414>
From: "chriscatalano" <sip:[email protected]>;tag=1577701928
Call-ID: a78d3cd0-67d2-11dc-80cc-95972d3913c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 547
v=0
o=chriscatalano 0 0 IN IP4 192.168.1.3
s=chriscatalano
c=IN IP4 192.168.1.3
b=AS:2147483647
t=0 0
a=hwi:288:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:-1221534624
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:-1195737551
6.999397 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:62414 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.3;branch=z9hG4bK6a4f18f2357d1a8c
Max-Forwards: 70
To: "u0" <sip:[email protected]:62414>
From: "chriscatalano" <sip:[email protected]>;tag=1577701928
Call-ID: a78d3cd0-67d2-11dc-80cc-95972d3913c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 547
v=0
o=chriscatalano 0 0 IN IP4 192.168.1.3
s=chriscatalano
c=IN IP4 192.168.1.3
b=AS:2147483647
t=0 0
a=hwi:288:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:-1221534624
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:-1195737551
6.497979 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:62414 SIP/2.0
Via: SIP/2.0/UDP m.0:5061;branch=z9hG4bK2e0ccaae1673f483
Max-Forwards: 70
To: "u0" <sip:[email protected]:62414>
From: "chriscatalano" <sip:[email protected]>;tag=709586660
Call-ID: a65bbabc-67d2-11dc-80cc-e14df21413c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:5061>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 549
v=0
o=chriscatalano 0 0 IN IP4 m.0
s=chriscatalano
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:288:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:-1221534624
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:-1195737551
5.497699 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:62414 SIP/2.0
Via: SIP/2.0/UDP m.0:5061;branch=z9hG4bK2e0ccaae1673f483
Max-Forwards: 70
To: "u0" <sip:[email protected]:62414>
From: "chriscatalano" <sip:[email protected]>;tag=709586660
Call-ID: a65bbabc-67d2-11dc-80cc-e14df21413c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:5061>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 549
v=0
o=chriscatalano 0 0 IN IP4 m.0
s=chriscatalano
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:288:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:-1221534624
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:-1195737551
4.997456 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:62414 SIP/2.0
Via: SIP/2.0/UDP m.0:5061;branch=z9hG4bK2e0ccaae1673f483
Max-Forwards: 70
To: "u0" <sip:[email protected]:62414>
From: "chriscatalano" <sip:[email protected]>;tag=709586660
Call-ID: a65bbabc-67d2-11dc-80cc-e14df21413c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:5061>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 549
v=0
o=chriscatalano 0 0 IN IP4 m.0
s=chriscatalano
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:288:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:-1221534624
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:320:240:320:240
a=rtpID:-1195737551
4.992583 @:0 type=2 (00000000/36)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
0.360981 @:0 type=2 (00000000/2)
[VCUSEDV]
[27]
0.000000 @:0 type=2 (00000000/2)
[VCUSEDV]
[27]
Video Conference User Report:

Yes, many thanks to Ralph.
I did have a successful chat connection with my Dad a few minutes ago. He is on AIM 5.9. I'll probably have him update to 6.1 as we now know that version is compatible with iChat.
I did one further test. Part of my troubleshooting earlier involved having a successful chat with my dad while using my Powerbook G4. That computer connects wirelessly through the same router. Since that connection was successful while the SPI was still enabled, I was wondering if it was the other change that Ralph suggested (deleting the Port Forward for this computer). So I re-enabled the SPI and asked my dad to connect to me. It failed the first time, but then worked 2 more times after that. It's dinner time now, so I'm going to stop pestering my dad for a while. But I do want to make absolutely sure that it still works. Worse case is we disable the SPI again.
Thanks Again,
Chris

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      DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.6.6
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      SharePointBrowserPlugin: Version: 14.1.2 [Support]
      AdobePDFViewer: Version: 10.1.12 [Support]
      JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    User internet Plug-ins: ℹ️
      npsf_uni: Version: sf 3.3.2.1 [Support]
      OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
    Safari Extensions: ℹ️
      Searchme Adware! [Remove]
      Skype Click to Call
      iSkyDeluxe
      TED HTML5 video playe
    Audio Plug-ins: ℹ️
      iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Skype Click to Call  [Support]
      Tuxera NTFS  [Support]
    Time Machine: ℹ️
      Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
          5% WindowServer
          4% DivXMediaServer
          1% fontd
          0% RealPlayer Downloader Agent
          0% WebProcess
    Top Processes by Memory: ℹ️
      296 MB WebProcess
      202 MB FaceboxPro
      185 MB Microsoft PowerPoint
      163 MB Safari
      137 MB Microsoft Word
    Virtual Memory Information: ℹ️
      843 MB Free RAM
      1.76 GB Active RAM
      706 MB Inactive RAM
      978 MB Wired RAM
      577 MB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 6, 2014, 12:58:24 PM Self test - passed
      Dec 6, 2014, 12:23:11 PM Kernel_2014-12-06-122311_MacBook-Pro-de-...panic [Details]
      Dec 6, 2014, 07:08:28 AM PluginProcess_2014-12-06-070828_MacBook-...crash
      Dec 5, 2014, 05:24:39 PM WebProcess_2014-12-05-172439_MacBook-Pro...crash
      Dec 5, 2014, 10:45:59 AM Kernel_2014-12-05-104559_MacBook-Pro-de-...panic [Details]
      Dec 5, 2014, 10:18:14 AM Kernel_2014-12-05-101814_MacBook-Pro-de-...panic [Details]
      Dec 3, 2014, 08:28:35 PM locationd_2014-12-03-202835_localhost.crash
      Dec 5, 2014, 10:25:44 AM Kernel_2014-12-05-102544_MacBook-Pro-de-...panic [Details]

    Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
    Startup Issues - Resolve
    Startup Issues - Resolve (2)

  • Can no longer connect to SMB server after upgrading to Lion

    We have a MacBook Pro that was running 10.6.8. The user upgraded to Lion, and can no longer connect to a Windows 2008 file server. (We have two offices connected through a hardware tunnel, but i do not think this is the issue.)
    We have tried to connect in the Finder (smb://[email protected]/). It asks for usr / pass, and then just hangs on "Connecting to server"
    We can ping, have tested these credentials on other computers, and tried other credentials on this computer, to no avail. Furthermore, we installed a fresh copy of Lion on another computer, and successfully connected, so I don't think the issue is with Lion itself.
    There must be something from the previous install that did not "upgrade" properly, but I don't know which file / setting it could be. It is system-wide setting, as we have also tried another user account on this same Mac.
    We've also run Onyx to fix permissions, clean out all caches, etc.
    Any idea what file i can change, modify, or delete?
    Your thoughts would be much appreciated.
    Thanks.

    Yes, but the issue is not with Lion directly; there seems to be something with the upgraded system, perhaps a legacy setting or pref... I've scoured the system to no avail. I'm actually about to reinstall 10.6 - wasted too much time on this issue.
    Thanks for your help.
    D

  • Can no longer connect my MBP to a local file server

    I can no longer connect to a particular computer on my local network from my MBP(Mid 2010 running 10.6.6). I am trying to connect to a Mac G4 tower running 10.4.11. This has worked in the past but now does not.
    An older MBP(Mid 2007 running 10.6.6) has no problem connecting to the G4. My Mid 2010 MBP can connect to the older MBP. The Mid 2010 MBP can also connect via smb to a PC on my local network. All of my systems can connect as clients to the Mid 2010 MBP.
    The G4 does show up in the Mid 2010 Finder window sidebar under Shared. I can ping the G4 from the Mid 2010. I can even ssh into the G4 using the CLI from the Mid 2010. When I try to connect to the G4, either via the Shared Icon in the sidebar or via Cmd-K, I instantly get a "Connection failed" message. I have, via afp, tried both the server name and the IP, both of which work fine on the older MBP. No effect. I ran full Applejack on my Mid 2010. No effect. I reapplied the 10.6.6 Combo Updater. No effect. I deleted all references to the G4 in my keychain, but the "Connection failed"  message comes before any attempt at authentication. Grasping that straw had no effect. I do have Snow Leopard Cache Cleaner but hesitate to nuke all my caches before trying something else. Ideas anyone? Thanks.

    I forgot to add: I also tried a different user account on the Mid 2010 MBP to connect to the G4. No effect.

  • AD accounts can no longer connect to Lion AFP File Shares

    I am running into an issue where AD users can no longer connect to AFP file shares. If you attempt to authenticate with one of our Lion server's local accounts, you connect without any issues, but if you put network credentials in then you get the window shake denial. This issue just came up this morning. I attempted unbinding and rebinding the machine, updating from 10.7.2 to 10.7.3, removing and re-adding share point permissions, turning file sharing off then on, and still no network account authentication.
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    You could enable the AFP server access log:
    sudo serveradmin settings afp:activityLog=yes
    and then look at log at /Library/Logs/AppleFileService/AppleFileServiceAccess.log
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  • Can no longer connect to certain shares after upgrading to 10.8.4

    After upgrading to the latest version of Mountain Lion, I can no longer access certain shared volumes. I have one machine running 10.4.11 and I can connect to its hard drive. Another machine on my network runs 10.5.8, and I can now only connect to the built-in hard drive. There are also 2 Firewire drives connected to that (10.5.8) machine that I can no longer connect to.
    When I use "Connect to Server" and enter the AFP address of the 10.5.8 machine, I get a full list of "available" shares, but if I select one of the FireWire volumes, I just get a spinning "rosette" for several minutes and then a failure message. I also have an OS 9 machine that I can no longer connect to on the same network.
    I already read the "Connecting to Legacy Systems" notice and still no joy after following the instructions.
    Can anyone help?
    Thanks!
    Jon

    No NAS other than an Apple one includes native support for AFP. They all use an open source package called Netatalk that is junk. Many years ago Apple deprecated the old security modules that Netatalk uses.
    The easiest solution is to hack up Lion so that it will connect with the old security protocol. Do a search for "lion dhx2" or something like that. Another option is to update your NAS to a version of Netatalk that includes support for DHX2. That is easier said than done. Netatlk isn't as "open" as other open source packages.

  • Can no longer connect to my network and 'forget network' option has disappeared??

    Can no longer connect to my network and "forget network" option has disappeared???  (Ipod touch 5th generation). This happened on both my children's ipods. We have reset network settings but it doesn't help.

    JEM24 , your suggestion is included in:
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    Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    JEM24 wrote:
    Sorry Mindi, also have your tried rebooting your router? That's all. Try that before you attempt to Restore. Cheers.

  • Following upgrade to osx 10.8.2 on my mac mini I can no longer connect to icloud, I wouldn't mind so much but I have come to rely on th eicloud services to manage my work and home services, has any1 else experienced this and has any1 any solutions?

    following upgrade to osx 10.8.2 on my mac mini I can no longer connect to icloud, I wouldn't mind so much but I have come to rely on th eicloud services to manage my work and home services, has any1 else experienced this and has any1 any solutions as this is messed up all of my work relations?

    Had the same problem this morning after updating to 10.8.2. Mail was finding my dot-mac account as always, but System Preferences popped up and said my iCloud password was incorrect. Did the "forgot password" reset, but still had the same problem. Then I went to icloud.com in Safari, logged in with the new password, it worked no problem. So I went back to the icloud preference pane, signed out of icloud, answered yes to all the warnings about data being deleted from my mac, blah blah blah, then re-signed in to icloud. Everything worked. I did have to set up my icloud account in Mail again, which now lists the account mailbox as "iCloud", and not "mac.com" as it did before. But so far, everything is working (fingers crossed.)

  • Apple TV can no longer connect to network after upgrade.

    I had heard that lots of people were affected with this problem with the software upgrade before this one so I deliberately waiting until this one came out before taking a chance. I was wrong.
    After updating to 4.4. (3140) I can no longer connect to my network. It says there was a problem and gave the error messaged number: (5) in brackets.
    I've had nothing but problems with both Apple TV's that I have owned, version 1 and this new version 2. I've a good signal from my router and I've used three different ones over the time I've had the two apple tvs.
    Anyone got any ideas.
    I can't connect the apple tv directly because they are too far apart in the house. I can only connect by wifi.
    There is nothing wrong with my wifi because I'm connected to it fine though my imac, iphone and ipad and laptop, (not all at the same time)

    Ok, here's a solution, courtesy of our friends at AppleCare.  
    Unplug the router for 90 seconds.
    I was running ATV2 with a Time Capsule.   The TC thought the ATV was still connected using its former IP address so wouldn't let it reconnect with a new one.
    Hope this works for anyone else with same problem.

  • HT5569 Since upgrading to 7.1.1 last week, I can no longer connect to WIFI on my iPhone 4S

    Since upgrading to 7.1.1 last week, I can no longer connect to WIFI on my iPhone 4S

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