Can no longer download PDFs, advice & suggestions requested.

I work in an office with a Mac that has OS X 10.4.11 (400 MHZ Power PC G4).  I have Acrobat Standard version 7.1.3, which is horribly outdated, but finances only allow for free upgrades.
A month or so ago I was no longer able to download PDF files, and at times my work requires me to download various government forms. I had Adobe Acrobat Standard 7.1.1 when the trouble started, but was able to download free upgrades to the present Acrobat 7.1.3.
My favorite browser is Safari 4.0.3, and when I try to download a PDF in Safari I get a nearly blank screen, but in the upper left hand corner is a small blue box with a question mark inside.
A few months ago I downloaded Firefox 3.5.3, and for a time that worked well, but now when I open Firefox and attempt to download PDF files I get a blank screen, and up in the gray bar area (where saved websites are shown) I get what appears to be the web address for the particular PDF file, but the download isn't there.
This computer also has Internet Explorer 5.2.3, and I believe higher upgrades aren't available for Macs. I started working here in 2005, and even back then Explorer didn't work well, it seemed to only half-open a website. (My terminology is bad, I don't know how to say technical things properly.) For years I've been ignoring Explorer, but just to see what would happen, today I opened Internet Explorer 5.2.3, attempted to download a PDF form, and it more or less worked. I went to the IRS website, downloaded a 1040 form, and was able to fill in the blanks. I then went to our state Revenue website, was able to download tax forms, but wasn't able to fill in the blanks. I don't like Internet Explorer, but if it was possible to get a free upgrade that would work with Macs I'd download it, just to have access to needed PDF forms.
Does anyone have any ideas what I can do to once again have the ability to download PDFs while using Safari or Firefox? I posted a question on a Safari discussion forum, but didn't get any answers. I've spend the  last couple of weeks checking out this Adobe site, found several questions about PDF downloading problems, but haven't come across an answer.
Anyone who can offer help will have my undying gratitude.

Dear Graffiti,
I just had a chance to play around with the control>click suggestion. When I'm in Safari and get my "blue question mark in a box" I can control>click the question mark, choose "save image to the Desktop" from the drop down menu, and get the form to download. Unfortunately the fill-in form is in Preview, and not Adobe, so I can see the form and print it out, but I can't fill in the blanks.
When I did control>click on the form name at the website, instead of getting my blue question mark I got a different drop down menu. One option was "download linked file". That seemed like a possibility, so I clicked that. I got a message that went something like this "view.asp.html is an application. Are you sure you want to open an application?" (or maybe it was create an application) Anyway, I didn't want to mess around with applications for each PDF file I try to open, so I canceled that.
I tried control>click in Firefox and in Internet Explorer, and discovered that the reason why Explorer had been sort-of working before is because it had been opening the forms in Preview when I was just clicking.
So control>click gives me different options, but I'm not able to figure out how to download the PDFs into Adobe Acrobat, which is how it used to work.

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