Can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it

can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it

See Empty/corrupt library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
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Similar Messages

  • HT1386 I have a new computer with windows 8.1.  I want to add the 52 Gb of music now on my old ipod to itunes on the computer.  I don't want to wipe out the files on the ipod by syncing to the new computer which has no music files on it yet!  How can I do

    I have a new computer with windows 8.1.  I want to add the 52 Gb of music now on my old ipod to itunes on the computer.  I don't want to wipe out the files on the ipod by syncing to the new computer which has no music files on it yet!  How can I do this?

    Apparently I wasn't clear.  The music on my ipod is but a subset of all the music on my external hard drives.  I want to import only the songs and playlists from my existing ipod into the itunes library on my new computer, which currently has no music or playlists.  How can I do this?

  • How can i sync my iphone with itnes on a new pc.  when i tried to sync it said it will erase the contents on my iphone to sync with the new pc which has no contents

    my old pc was running low in memory and i don't have enough space to back up in order to instal iOS5.  so i got a new pc, installed itunes on it but when i tried to sync my iphone on the new pc, it said it'll erase all contents on my iphone and sync with the new pc which has no contents. it says iphone can only sync with one machine. 
    can you pls help

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    You can also back up iTunes and restore it on your new computer How to back up your media in iTunes , but the iPhone will be erased anyway during the first sync.

  • Have uploaded and installed CC 2014. Several apps give this error when I try to start them:  "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders" -or- The icon in the dock bounces once, and nothing

    Have uploaded and installed CC 2014. Several apps give this error when I try to start them:  "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders"
    -or-
    The icon in the dock bounces once, and nothing happens.

    Windows or Mac, and exactly which operating system version?

  • AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I do?

    AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I dot correct this?

    Message was edited by: leroydouglas
    better yet, try this solution:
    https://discussions.apple.com/message/12351186#12351186

  • I just got a MacBook and I have had an iPhone for a few years. I want to sync all my music, videos, etc from my iPhone to my new Mac which has nothing on it, but I don't know how.

    Hi! So I recently bought a new MacBook, but I've had an iPhone for years. I want to sync all of my music from my iPhone to my Mac's iTunes. Whenever I open iTunes and connect my phone though, it want to sync my iTunes library, instead of the other way around. This would erase all my music from my phone. Anyone know how to sync the other way? From iPhone to Mac?

    You cannot synch the other way, with the exception of songs purchased on iTunes.
    What you need to do is move the iTunes library from the computer to which you've been synching your phone and put it on your new MacBook. 

  • My sound for music and apps is not working. when i try to turn the volume up it says "Sound Effects" ...Anyway to fix?

    I need to kno how to fix this problem

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod

  • TS2972 I just updated all of our computers to itunes 11 and now when we try to use our home sharing, we can't import songs.  What happened to the easily located "import song" feature?  I wish now that I wouldn't have updated to the new itunes 11.

    I recently updated all of the computers in the house to itunes 11.  Now when we try to import songs from homesharing, we are unable to.  What happened to the conveniently located "import song" button on the old version of itunes.  Please help an old mother out please!

    diesel vdub, i use 11.1.1
    solved the issue today. first sync with itunes, so all the stiff you bought on the mobile will be backuped.
    1. uncheck sync music in itunes and sync. all the music will be erased from mobile device
    2. check music player on the mobile device. just the unwanted songs will still be there
    3. go on the iphone to settings, general, usage, music player. there is just a few mb from the remaining unwanted songs. swipeleft and erase the content. switch iphone off and on again
    4. repeat step 2. there will be no data. otherwise repeat step 3
    5. check sync music in itunes and sync. all the music will be back again but not the unwanted songs.

  • Is it a bad update on my phone or is the new itunes match horrible?

    I have the updated itunes 10.7 and the new iOS 6 update on my iphone 4G.  I can no longer download an individual song from icloud.  I have to begin downloading the entire album, then I have to hurry through and stop all the songs that I don't want downloaded.  There is no cloud next to the individual song.  The only cloud icon is at the top and bottom of the albums.  Swiping my finger does not give me any options anymore either.  Also, I can no longer delete individual songs from the harddrive of my phone.  The older version of itunes match allowed me to swipe my finger across the song and I had an option to delete the song.  The new software does not offer me anything when I swipe now.  So essentially I have to delete entire albums again.  This is a horrible hassle.  Is this problem just with me or is it the software update? 
    As a side bar, the new iOS 6 update did not install youtube on my phone.  I had to go to the app store to add the icon but I'm not necessarily concerned with a change like that unless its indicative of a larger installation problem. 

    ericmc2009 wrote:
    As a side bar, the new iOS 6 update did not install youtube on my phone.  I had to go to the app store to add the icon but I'm not necessarily concerned with a change like that unless its indicative of a larger installation problem. 
    As of iOS 6 Apple no longer provides a built-in YouTube app. The official app is now the once availale from the App Store, which you've already downloaded.
    ericmc2009 wrote:
    I have the updated itunes 10.7 and the new iOS 6 update on my iphone 4G.  I can no longer download an individual song from icloud.  I have to begin downloading the entire album, then I have to hurry through and stop all the songs that I don't want downloaded.  There is no cloud next to the individual song.  The only cloud icon is at the top and bottom of the albums.  Swiping my finger does not give me any options anymore either.  Also, I can no longer delete individual songs from the harddrive of my phone.  The older version of itunes match allowed me to swipe my finger across the song and I had an option to delete the song.  The new software does not offer me anything when I swipe now.  So essentially I have to delete entire albums again.  This is a horrible hassle.  Is this problem just with me or is it the software update?
    In iOS 6 Apple made major changes to iTunes Match functionality. You are not the only one to notice.

  • The "On this phone" option on the new iTunes is not there anymore when I connect my iPhone

    I was using iTunes as normal but then the "On this phone" option disappeared when I reconnected my iPhone I can drag and drop music into my phone but I can't manually edit my music on the phone.

    after reading another post ive sorted it yay

  • I have a new mac book, I have loaded all my old data on it via time machine. I want to now erase all that data so it is back to a new data free computer. it has yosemite, how do I remove all the data???

    I want to erase all the data I loaded onto my new macbook pro yosemite. I want to have it cleaned of all the data photos etc I have loaded so it is like a new computer again. I already have all this data on a hard drive so I don't need to back the data up.???

    Install or Reinstall OS X from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
          the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
               because it is three times faster than wireless.

  • Adobe Flash crash when I try to upload some photos to create an album on Facebook . I think this issue related to the new version of Mozilla Firefox that I had installed 3 days ago and cause my system not able to open the internet . But I have sent a rep

    Adobe flash crash when I try to upload photos to created album on Facebook . Is this related to the new version of Mozilla Firefox that I installed few days ago.
    == This happened ==
    Not sure how often
    == This morning July 18th 2010

    Did you reinstall CS3 after CC?
    For that matter, doing an in-place upgrade on the OS is always a gamble with Adobe programs. Reinstalling all the versions you need, in order, would probably solve your problem.
    And you shouldn't need to save as IDML after opening the .inx in CC.

  • How do you update all of your podcasts at one time using the new iTunes 7?

    With the old iTunes, I could manually click "update podcasts" at the top right, and it would check all of my podcasts. How do you do that in iTunes 7 without having to click each one? I would like to manually update the podcasts at one time.
    Dell   Windows XP  

    Click refresh in the bottom right corner

  • I updated my ipod 4 to ios6 yesterday and after backing up to my computer and trying to sync can no longer find my music

    Sorry this is my first time here!  I have a new computer and so wanted to put the music from my ipod onto the computer and to back it up.  i backed it up and then realised that there was a software update, so did this.  I then thought i was supposed to sync to the computer, which i did but then all my music has disappeared.  How do i get it back please?

    The iPod backup that iTunes makes does not included any synced media like apps or music.
    As I said in my previous reply
    If the music is not in your iTunes library on your computer yo have to get the music into your library and sync to the iPod.
    You can redownload most iTunes purchases by:       
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Downloaded Lion, but got error message and can no longer find it in my App Store purchases

    I had previously purchased Lion from the App store for my iMac.  Today I went back to the App Store to download Lion onto my MacBook which is running Leopard 10.6.8.  At the end of the download I received an error message.  So I restarted my computer and went back to the App store to try again.  Now Lion doesn't show up in my purchases for download.  I can't find Lion on my computer either.  What can I do?

    No, I don't.  Called Apple and they did some trouble shooting.  Turns out I had hidden my Lion purchase in the App Store by inadvertently clicking on the "x" beside the download/resume button.  Once unhidden, I was able to download and install.
    Thanks for asking.
    Cheers.

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