Can no longer login using .Mac id - please help

I can no longer use my .Mac username to login to the support forums and post -everytime I do it asks me to create an alias and then fails asking me to logout of my current login before creating an alias !@##$%%%
It also fails to display my current username in the part of the screen that should show it....
How can I get the techs to scrub the database so that I can login as myself and post questions ??

Hi Andrew!
Sign out of  Discussions.
Delete the Apple Cookies.
Clear the Cache in the browser.
Quit the browser.
Try to sign in with the old account.
If that doesn't work, try this procedure.
Delete the browser's Apple Cookies, and clear the browser Cache.
Go to the Sign In Page.
Do not enter an Apple ID or Password.
Click on the Click Here link.
On the page that opens, do not enter an Apple ID, but click on the "Forget your Apple ID link.
Enter the required information, and click Continue.
ali b

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    ulRoleCount, String bstrRoles, Boolean bWindowsMode, String bstrAppPrincipalName, Boolean bIsHostHeaderAppPrincipal, String bstrOriginalAppPrincipalIdentifier, ApplicationPrincipalInfo& pAppUserInfo, Boolean bInvalidateCachedConfigurationProperties, Int32
    lAppDomainId, ISPManagedObjectFactory pFactory, Boolean bCallstack, ISPDataCallback pCanaryCallback)    
     at Microsoft.SharePoint.SPGlobal.CreateSPRequestAndSetIdentity(SPSite site, String name, Boolean bNotGlobalAdminCode, String strUrl, Boolean bNotAddToContext, Byte[] UserToken, SPAppPrincipalToken appPrincipalToken, String userName, Boolean bIgnoreTokenTimeout,
    Boolean bAsAnonymous)    
     at Microsoft.SharePoint.SPWeb.InitializeSPRequest()    
     at Microsoft.SharePoint.SPWeb.EnsureSPRequest()    
     at Microsoft.SharePoint.SPWeb.get_Request()    
     at Microsoft.SharePoint.Publishing.Navigation.SiteNavigationSettings..ctor(SPSite site)    
     at Microsoft.SharePoint.Publishing.Navigation.SiteNavigationSettings.GetSiteNavigationSettings(SPSite site)    
     at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapNode.GetNavigationChildren(NodeTypes includedTypes, NodeTypes includedHiddenTypes, Boolean trimmingEnabled, OrderingMethod ordering, AutomaticSortingMethod method, Boolean ascending, Int32 lcid)
     at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapNode.GetNavigationChildren(NodeTypes includedTypes, NodeTypes includedHiddenTypes, OrderingMethod ordering, AutomaticSortingMethod method, Boolean ascending, Int32 lcid)    
     at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapNode.GetNavigationChildren(NodeTypes includedHiddenTypes)    
     at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapProvider.GetChildNodes(PortalSiteMapNode node, NodeTypes includedHiddenTypes)
    Plaase Help.

    Hi Veli,
    Please check the security token timeout value and it is set to 1440 as expected by default. You can check via running the command:
    stsadm -o getproperty -pn token-timeout
    Then check the OOB recycle times of the probkematic web application pool, and add daily recycle times for the problematic web application pool. You can do as the article:
    http://technet.microsoft.com/en-us/library/cc754494(v=WS.10).aspx
    Best Regards,
    Wendy
    Wendy Li
    TechNet Community Support

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