Can no longer open my Compuserve email with Firefox

As of 4 days ago I can no longer open my emails on my laptop. Compuserve helped change my internet explorer settings, disconnect my McAfee firewall, and allow all cookies. They advised the problem was that something in Mozilla was blocking the complete download of my email page. I installed Firefox 4, but that didn't seem to help. What next?
Robert

When using Preferences to change the email to Xfinity Lite you loose certain valuable features available in the full verfsiion. This may work for some but I enjoy attaching photos in some emails and having them show in he message boz along with a message. It's a shame that two multi-national companys can't get their act straight. Comcast blames Firefox, Firefox blames Concast. In the meantime users are forced to use Internet Explorer. I hate this kind of stupidity. Millions of consumers are inconvenienced. I suspect that Microsoft and Comcast are schemeing in this matter.

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