Can no longer run queries with 7.10 GUI after BI upgrade to 7.3

We have some users who can no longer run BEx workbooks.  The selection screens no longer pop-up.  We upgraded to BI 7.3.  Not all users having this problem.  they are all using GUI 7.10, Excel 2003, OS XP

SAP NW BI BEx Compatibility of MS Operating Systems and Office Products
Regards,
Sushant

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