Can no longer scan from my HP Photosmart C 4650 to my computer since upgrading to Maverick

I can no longer scan from my HP Photosmart C 4650 to my computer since I upgraded to Maverick. I have to use image capture to do so. Are there any fix's out there?

My C4680 works w/o any issues in the last four OSs. You might want to reinstall the 2.16.1 driver update.

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After upgrading to OS 10.8.1 I can no longer scan from my Canon MP240 printer when it is connected to Airport Express.

I can no longer scan from printer (Canon Pixma MP240) when it is connected to Airport Express, although printing is no affected. However, when connected directly to MBP scanning works fine. I have tried all the standard remedies; reinstalling drivers, resetting printer system, selecting sharing options, but no luck. Previous to Mountain Lion this function worked fine. Any ideas how to regain this capability?
Thanks,
J.

I'm almost completely certain that the scanning feature worked before the update. Having said that though, I don't scan a great deal and it may be the case that when I have done, the printer was directly connected to the MBP. However, since I have a laptop it's far more logical that I would have had the printer connected to Airport Express for reasons of portability so I can't really see that I would have had the printer connected directly to the laptop. Besides this, I have no memory of having this problem previously. Therefore, I don't think my memory is to blame although of course, if it were I'd have no way of knowing!
J.

I have a Lexmark Prevail Pro 705 printer connected to my network wirelessly. I can no longer scan from it using Image Capture. I can print to it. I can scan from it using a Windows machine. Most updated firmware. Driver v 11.0 Any ideas?

I have a Lexmark Prevail Pro 705. Latest (as of july 30, 2012) firmware. Mac driver v 11.0
I can no longer communicate wirelessly with the scan feature of the printer. I can print no problem using a wireless connection. Using a window's machine I can scan wirelessly from the printer. It seems that my iMac (OSX 10.8, 3.06 Ghz Intel Core 2 Duo, 24inch early 2009) is not connecting to it. I can put a USB cord into the computer and scan.
Any ideas? This came up starting 2 weeks ago. I had hoped the operating system upgrade would solve it. It has not. I see nothing on the Lexmark boards about this. Since the printer works fine in both print an scan mode using a windows machine and can print fine from a Mac but not scan I don't have any ideas but I suspect it is the Mac.

Repair your disk permission: http://bit.ly/OeD7U3.
Run Cleanup tool http://bit.ly/vnukXY
Download updated driver from Lexmark website www.lexmark.com
Run firmware update http://bit.ly/AcNqbg
Reset printing system http://support.apple.com/kb/HT1341

How do I scan from my HP Photosmart C4740 to my Mac computer

The printer says " Scanning error. Try scan from computer or see documentation"

Hi,
Try installing the following software, be sure to select HP Recommended Software while installing:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-100748-1&cc=us&dlc=en&lc=en...
Then try scanning again and check for any difference.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Just downloaded yosemite and now cannot connect with wi-fi and can no longer scan from my HP all in one

after download a message said that " Flip for Mac " is not compatible and was moved to " Incompatible software folder ". Same for my Belkin Router monitor.
And then today I tried to scan a photograph to iPhoto and it would not scan even though I was able to update iPhoto with no problems. Has anyone out there experienced these problems and if so is there a fix. Thanks

I would try running the HP Print Diagnostic Utility. Go to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91788-1&lc=en&dlc=en&cc=us&...= and see what part fails.
The PDU checks the connectivity, spooler condition, online status, device manager, print queue, ports, driver, conflicts, and default printer.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

HT1338 I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

HP couldn't find its own apps with both hands and a flashlight.
As of Lion all scanning functions are incorporated natively in OS X. You can scan three ways:
Use Preview: File > Import from scanner
Use Image Capture
(Preview and Image Capture are both in your Applications folder.)
System Preferences > Print & Scan. Select your HP and use the Scan tab.
If you have HP's "Image Zone" software installed, you no longer need it and it no longer works anyway.

I can't scan from my HP photosmart premium, now that i updated my Lion software. Can anybody help?

i can't scan from my HP photosmart premium, now that i updated my Lion software. Can anybody help?

http://support.apple.com/kb/HT3669 for starters.

I can't scan from my HP Photosmart C4440; not direct from the scanner to pc nor vice versa

I can't scan from my HP Photosmart C4440; not direct from the scanner to pc nor vice versa, Please help me ASAP, Thanks everyone, I'm stuck with a homework!

Hello @Roberto3 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues scanning. I'd like to help!
Are you able to make a copy as opposed to a scan?
Do you have any errors come up when scanning?
I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? photosmart cant see the iMac.

I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? Photosmart cant see the iMac. Mac is wired to the router printer over wi fi.

Hi Shlomi
It worked!!! Thanks so much, I've been messing about with this for hours.
As you are so good I do have another problem. I have another 2 pc's on the network that show on the iMac but iMac cannot conect to. One is XP and the other is Vista both with Norton fire wall installed.
Any thoughts you have would be much appriciated
Rob

Can no longer print from iPad

I have an HO Photosmart B210a wireless printer. I can no longer print from my iPad like I used to do.

Hi there vikkigirl;
Ok what application were you using yo print from the ipad?
Another inportant thing what recent changes have make to your configuration?
Have you add any devices to your network?
What devices did you update around the time the printer stop communicating with the ipad?
Anwer this question and I will do my best to help you,
RobertoR
▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Can no longer scan with the HP Envy 4500

I can no longer scan documents with the HP Envy 4500. When I try to scan it times out and I receive the following error message:
"Scanner communiocation cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again." I use a wireles connection to the HP Envy 4500 and it is working fine as I can print documents with no issues. I ran the HP Print and Scan Doctor and it flagged the issue as a potential problem with the device driver. I uninstalled the HP software and downloaded the latest version from the HP site, installed it, and tha did not correct the problem. At this point, I am not sure what else to try and correct the problem. Any suggestion would be much appreciated.

Thanks for getting back to me
If the printer will not make copies, the unit may have a "Scanner Failure", unfortunately, and resetting the router, or computer troubleshooting would not make a difference.
You can try a power reset on the printer, to see if that will help:
Power reset the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also try using a different wall outlet to see if this makes a difference.
If the problem continues, contact HP's Technical Support directly to discuss your printer replacement options, as you would require a new printer if there is a Scanner Failure.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck to you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP8500A all-in-one can no longer scan thru wireless network but prints fine.

HP8500A all-in-one can no longer scan thru wireless network but prints fine. Have used this device several times over past 2 years on different wireless networks (at home) but usually at some point I lose wireless scan function but maintain wireless Printing. I used to be able to reload the software and resolve the issue but now in this "new network" cannot get wireless scanning to work. Setup software; original software (CD) and current download as well as "Print/Scan Dr" hangs-up at "network check" for hours. Compaq laptop, Dell Laptop, Cell phones and Roku work fine thru network. Scanner works fine with USB to Laptops.

Which model Epsons are they?
I'm assuming you're using Yosemite (OS X 10.10), and that the problem developed when you upgraded from a previous OS.
(Your profile says 10.6.7 BTW).
Maybe the scanning function is not compatible with Yosemite.
You could try a few things:
reset your wifi system:
power down everything: modem, router, computer, printer/scanners.
wait a minute.
power them all up again, in that order: modem, router, computer, printers. Let each power up completely before going on to the next.
try a factor reset on your printer/scanner (if there is such a function). You'll have to check your manual for how. If you do that you'll have to enter the wifi password in your printer/scanner, assuming you have security on your network.
uninstall any printer manufacturer "utilities" that are on your Mac, and try Image Capture again.
If it is a compatible software issue, you could try VueScan, but I've never needed to use it.

I can no longer print from windows pc via mac/time machine in lion. Does anyone know why, I can no longer print from windows pc via mac/time machine in lion. Does anyone know why

I can no longer print from windows pc via mac/time machine in lion. Does anyone know why or how to fix? I have print sharing ticked and printer is HP laser jest 2550.

I finally found a log file... unfortunately, it doesn't help me figure out what's wrong... but maybe it will mean something to one of you?
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding start banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding job file of type application/postscript.
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding end banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Queued on "SUTTER_WG" by "kristophermiller".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstoappleps (PID 335)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 336)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/rastertoepson (PID 338)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started backend /usr/libexec/cups/backend/smb (PID 339)
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster unsupported colorSpace: colorSpace = -1, colorOrder =1, bitsPerColor = 1
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster: got an error from cupsRasterInterpretPPD
E [10/Dec/2007:20:23:36 -0500] [Job 11] No pages found!
E [10/Dec/2007:20:23:36 -0500] PID 338 (/usr/libexec/cups/filter/rastertoepson) stopped with status 1!
I [10/Dec/2007:20:23:36 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [10/Dec/2007:20:23:36 -0500] [Job 11] Job stopped due to filter errors.

Can no longer print from ipad to hp b210

I can no longer print from my ipad to my hp b210 printer. I am attached to the network and can send print jobs to the printer successfully. I have tried rebooting all three devices , IPAD, Printer and router with no luck. When I send a print job to the printer it simply sends and disappears. nothing prints

Hi DanielBN,
I am glad that you are using an Hp ePrint printer, B210a.
I would suggest you to check the print center on your iPad and cancel jobs in the print center and then try.
You can follow the step bleow in order to cancel jobs on the iPad.
Click on the home key 2times.
It will bring up the apps you visited and it should also show print center.
Click on the print center and cancel the first job or all the jobs.
Then try printing from the iPad.
Do let us know the result.
Thanks
Josh.C
Click on the BLUE KUDOS button on the left to say "Thanks"
Although I am an HP employee, I am speaking for myself and not for HP.

I can no longer send from my apple mail since icloud.

I have made a mess of things. I can no longer send from my apple mail since icloud. My outgoing mail remains offline no matter how I reconfigure it.
How do you check your tls certificate? Is is me.com or mac.com?
I am so frustrated.

Hi philo f,
If you are having an issue with printing from your iPad mini, I would suggest that you troubleshoot using the steps in this article -
About AirPrint
Thanks for using Apple Support Communities.
Best,
Brett L

Can no longer scan from my HP Photosmart C 4650 to my computer since upgrading to Maverick

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