Can no longer see family purchase in iTunes using family sharing

On all my devices the option to select another family member to view and access their purchases is gone. All I can see now is purchases under my AppleID.
I checked in iCloud and other family members are still setup to share their purchases so not sure what happened. The only thing I did recently was add an AppleTV - not sure if this could be related or if someone has seen this issue before.

Hi,
this issue could be what your seeing. Please check to see if you have 2 Creative Cloud folders.
ANNOUNCEMENT:"Creative Cloud Files (unknown)” folder created with 1.9.1.474 update
Hide Details
by David Baxter (April 3, 2015)EditAnnouncement "Creative Cloud Files (unknown)” folder created with 1.9.1.474 updateExpireDelete
With the recent update of the Creative Cloud Desktop app (1.9.1.474) we unfortunately introduced a bug which causes the creation of a new Creative Cloud Files folder, and re-sync of all content. This will only occur the first time the sync application runs after the update. This has caused understandable pain and confusion, for which we truly apologise.
We have taken steps to ensure we increase our focus on quality in this area to prevent a recurrence.
Once sync has completed, you will have a “Creative Cloud Files (unknown)” folder. This is because the sync application moves your Creative Cloud Files folder to this location prior to the fresh sync. You should be free to delete this folder if you have no pending edits waiting to be sync’d to the cloud.
If you have any questions or concerns, please contact us at [email protected]
Again, let me say we are sorry for any inconvenience caused

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I can no longer see a movie on itunes while having my safari or mailbox open.

For about two months now I can no longer watch a movie on itunes and have my safari window open. Itunes window also dissappears when i have my mailbox open. I can hear the movie playing buy can't see the window. If I click on itunes my safari and mailbox windows dissapear. This may be something i mistakenly did or is someone else having an issue? Help.

Time to start up in safe-mode and see if that turns things around... let us know what happens.
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455

Can no longer see my purchased books in Adobe Digital Edition software

Because my purchased books are no longer listed on my Adobe Digital Edition software, they can no longer be downloaded into my E-Reader (due to Rights protection). I do not understand why they disappeared from the Purchased list. I would like Adobe to Re-install into my purchased list all my purchased books. Would like some help with that.

Very nice device the PRS-350, my wife and I both have them.
Not exactly sure how much you have updated, so some of these comments may not be to the point ....
Copying to the Sony should have worked as long as it is still registered with the ID used when you bought the books.
Maybe the Sony lost its registration when you did Sony updates, and you need to reregister it?
Nothing will work with a different ID; you can change the email address assocated with the old ID,
but can't read books with a device registered with a different ID or transer them to a new ID.
Probably when you updated your software ADE lost its repository.
Adobe does not remember your books in any 'cloud' associated with your ID,
the ID is just used to unlock the files you still have that are associated with the ID.
Try opening the books on the USB on ADE (ctrl-O, menu/File/Add to Library).
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Or, if you want the books always available on the computer even without the USB,
copy from USB to computer, then use ADE to open the copies on the computer.
If ADE won't read the books either it is probably not correctly registered (with the original ID).
One possibility is that ADE got confused about registration when you reinstalled (it often does).
See ***1 note at end.
Also, there is a bug in ADE2.0/2.0.1 that means they Sony devices won't work with library books on that ADE release.
If you want to use library books, use the older more reliable version of ADE.
See ***2.
Good luck.
****1
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
****2
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

I can no longer see my purchased app.

I just updated my 3rd gen iPad to iOS 7, now I can not see the purchased apps. I cannot see the apps I bought prior to the new iOS, and the ones I got after. What can I do?

The exclamation point occurs when iPhoto breaks/loses the file path to the original file. So try the following: make a temporary, duplicate copy of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot AND
the option to rebuild the small thumbnails.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
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Click on the Create button.
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OT

I can no longer see all of my videos through Home Sharing on my iPad

I have many Seasons of different TV Programs on my desktop computer. I used to stream that to my iPad or Apple TV through Home Sharing. Now I can only see three out of twenty or more TV Programs. I can see all my movies, but not the TV shows. Does anyone know how to rectify this. I thought rebooting my desktop may help, but did not make any difference. The version of iTunes is 10.5.3.3

Can no one help me with this issue? I can see all videos in iTunes, but not through Home Sharing.
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HT201272 I lost all my files after dowloading Icloud and updating Itunes on 24 September 13. having reloaded the computer and and files from an Emergency Backup folder I can no longer see My Library in Itunes or in Itunes store, and my ipod and ipad aren

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Many thanks. Crusey

iTunes expects files and folders to be in very specific locations. When you start iTunes it looks for a file called library.itl which is in the iTunes folder. It then uses all the references in that file which tell it where all your media files are located to build up the view you normally see. Probably you moved the library file so iTunes cannot find it and it will make a default one which is empty. When you plug in your iPod it isn't recognizing the library since it is not the same one to which you synced last.
Simply put, you need to undo all your file moves. Not as eaily done as stated but since I cannot quite see from here exactly what you spent an hour doing last night it will be up to you. Did you make a backup before doing all this?
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605

HT201322 itunes 11.0.3 - in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer. also In my Itunes account i have no hidden TV shows or Movies

I'm running itunes 11.0.3 -
in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
In my Itunes account i have no hidden TV shows or Movies
I used to be able to view all cloud and downloaded content. I no longer can.

There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
Edit : Just seen your reply, though I don't appear to have that setting on mine.

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My ITunes gift card I brought, the Reemdem code had bin wide out so I can no longer see that code what do I do?

"bin wide out"?
If you mean you cannot read the code on the back of the card take it back to the store you purchased it from. If the numbers are not visable because you scratched them out I don't know if the store will replace or refund that. If you can read some of the numbers you could just keep trying a combination of letters and numbers to replace the missing ones. This will take a while depending on how many inputs are missing. You will have to use 0 through 9 and I am guessing A through Z.

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
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Thank you responding. (you're the only response I received). I did, and was doing, as you suggested. Before the latest iTunes update, I was able to see my account balance (a whopping $9.98), but can no longer see the amount. I've tried logging out and back into iTunes to no avail. Same goes on my iPhone and iPod, and iPad. The system keeps asking for credit card info, but I'm hesitant to do that. (That's why we purchase iTunes gift cards, isn't it ?) !
Anyway, Thank you for your assistance. Next stop is the local Apple Store and see what the Genus bar can do. !!

My ipad does not appear in itunes. I am OS 10.6, itunes is up to date, I have restarted computer and ipad and switched usb sockets. Dont know if its related, but I can no longer see my sony handycam in imovies too.

My brand new iPad 2 does not appear in iTunes. I am OS 10.6, iTunes is up to date, I have restarted computer and iPad and switched usb sockets. Don't know if its related, but I can no longer see my Sony Handycam in iMovies too.

What content are you wanting to copy of the iPad ? You should be able to copy off anything that you've purchased from Apple (films, music, ibooks, apps etc) by connecting the iPad to your computer's iTunes and doing File > Transfer Purchases. If you want to copy off music copied from your own CDs or purchased from other sites then you will need to find a program for your computer that can copy them off – iTunes won't copy them off.
For photos taken with the iPad, copied to it via the camera connection kit or saved from emails/websites then you should be able to copy them off via the Windows camera wizard.
For photos that were originally synced from a computer you will need a third-party app such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.
Content in third-party apps (documents and files etc) then how you copy that content off will depend upon what the apps that they are in support e.g.either via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc.

I can't see my purchases in itunes anymore.

I can't see my purchases in itunes anymore, the names of the tv shows that I've purchased are there in gray, but when I click on them, nothing happens. They are no longer available for download. Can someone help me figure out why?
It happened after I deleted Safari as my browser and changed over to Firefox and also switched to the Mavericks operating system.

Ditto, since the Mavericks update, the Purchased screen on my late-2012 iMac is just a blank white screen. Works fine on my mind-2013 MacBook Air updated to Mavericks, but not the iMac.

ITunes + Vista = my computer can no longer see my DVDrw drive...

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But the next day when I opened iTunes I got a message that says:
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So I reinstalled iTunes.
I restarted my computer, and it could no longer see my optical drive AGAIN. My DVDrw drive gets an error that says "This device cannot start (Code 10)." When I check for solutions it says "Could not load driver software."
I go back to Dell support and tell them my optical drive isn't working. They do the exact same thing to fix it (deleting some limit with regedit) and it works. I open iTunes, and I get the iTunes Warning (Setup Assistant Error).
I asked the Dell tech what the deal was, and he said iTunes isn't compatible at all with Vista.
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I am having the exact same behavior as xhollysue!
It goes like this:
1. Install ITunes, lose optical disk drives hardware (they don't even show up in Windows Explorer).
2. Use RegEdit to disable Upper Filters at HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}, optical drive hardware re-appears.
3. iTunes requires a re-install to permit CD burning, and your back to square one.
I got the above fix NOT from a Dell technician, but, instead, from a Microsoft technician, which cost me $70.
I would strongly urge Apple to research this issue and come up with a more reasonable workaround since (1) the iPhone is being adopted by many traditional MS users and the use of iTunes is an integral part of the iPhone technology architecture; (2) iPhone 3G is just now shipping and will bring even more into the Apple camp; and (3) iTunes is clearly a better media player.
Come on Apple. Let's get some enthusiam and take advantage of this opportunity!

In the latest verision of ITunes (downloaded yesterday) I can no longer see how large (in GB's) my music library or playlists are. This is a very valuable function and it seems to have disappeared. Anyone know where it is?

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Go to the View menu and turn on the Status Bar. If you don't see the menus, go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
Regards.

I have 3 iTunes libraries on my one one computer and since I updated to the new version I can no longer see who's library I am in. It used to show at the top of iTunes the name of the library I was in. Is there a way I can tell which library I am in?

I have 3 iTunes libraries on my one one computer and since I updated to the new version I can no longer see who's library I am in. It used to show at the top of iTunes the name of the library I was in. Is there a way I can tell which library I am in without closing and reopening?

No. Frequently the apps take up more storage space on the iPod that the file download size.

Can no longer see family purchase in iTunes using family sharing

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