Can no longer view portfolios

We have been creating / using portfolios for about 6 month with out any issues. Today, I attempted to create an updated portfolio using Acrobat Pro 11.0.06. My portfolio now displays an image with the message "for the best experience, open this PDF portfolio in Acrobat X or Adobe Reader X, or later.
I am using version XI of Acrobat and Reader. I have used the repair installation option for both, and I have also recompiled my documents from word to pdf using Acrobat (instead of using the word option)
Any suggestions?
Thanks,
Frank

Here are the Preferences tabs from the Acrobat ribbon section in Word 2013. I wasn't sure which you needed, so I captured all four.

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Can no longer view portfolios

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