Can no longer view videos on Apple web site

I'd like to watch the new iPad videos on Apple's web site but my iMac no longer loads them. I can view You Tube videos, movies, Quicktime etc. But on the Apple web site the video never loads. Any ideas why this might be? OSX 10.7.3 3.06 GHz Core Duo, 4G RAM.

The following only applies to those running Tiger or Leopard:
If you are experiencing trouble viewing QuickTime movies with QuickTime Player or the QuickTime browser-plug-in follow the steps in the link below to ensure that QuickTime is properly installed on your Mac
http://www.apple.com/quicktime/troubleshooting/
If you having problems watching WWDC Keynotes, tutorials or Trailers on the Apple website, check your Quicktime Player 7 settings in System Preferences:
Under Streaming, set for Automatic, enable Instant On and Play Immediately.
Under Advanced, click Mime Settings and ensure that Streaming (both kinds) are enabled.
Note that if you are running Snow Leopard you should be using Quicktime Player 7 and not Quicktime 10. Snow Leopard does not have a QuickTime System Preference pane. No MIME Settings options. No streaming settings. If a User has migrated from 10.5.8 then those settings have moved over (but no changes can be made). QuickTime Player 7 is in your Applications/Utilities folder (if you've got it installed). If not you can install it from the Snow Leopard DVD (Optional Installs).

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i need help, i cant see the videos on the apple website and some others. I can hear the sound of the video but the video seems all black nd i cant see it. I was watching some other videos that needed a program called DivX, i first thought it was because of that but then i unistalled it but it still doesnt work. Hope anyone can help me
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I had the same problem... very simple to solve...
With Safari open, click "SAFARI" on the top bar, scroll down and click "PREFERENCES"...
With Preferences open, mouse over to "EXTENSIONS" and click to move the slider to turn off extensions created by third-party developers...
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HT2506 After updating my system to Mountain Lion 10.8.2 I can no longer view videos on Facebook or other sites. The only one I can view videos on is youtube. I have downloaded Adobe Flash player and still no luck. I cannot even open Preview on my computer

After updating my system to Mountain Lion 10.8.2 I can no longer view videos on Facebook or other sites. The only one I can view videos on is youtube. I have downloaded Adobe Flash player and still no luck. I cannot even open Preview on my computer anymore. Any ideas would be helpful thanks

Merely clicking the Preview icon in the Dock doesn't cause it to open anything, unless you had one or more windows open the last time it quit.
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I have the exact same problem can anybody help us?? But I can not loose any of my videos as I have loads of videos on my college work on student loans without cosigner and it would take me forever to do them again.

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''(email obfuscated - please be cautious with posting your email address - c)''

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
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[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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There are no questions like that here, drhabes! We are here to help! Let's figure it out together!
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Please follow us on Twitter @vzwsupport

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