Can Not Access Apps?
I can not access the App store? I have tried everything even update and all I get is a grey Apps screen?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu. -
i can not access app store icon from my mac book pro
last time it is no problemThanks brother
The icon not disappear, but can not open, just shaking icon -
Can not access App Store on apple iphone 4s
We can not access App Store.When she hits Search nothing happens.
Try closing all apps by double tapping home button and swiping up on app previews. Then tap home button once. Then reset the phone by holding both home and sleep button until apple logo appears and then let both go and wait for phone to restart. The try and access the App Store.
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Straight talk can not access app store
I just switched to Straight Talk, after configuring the APN I can access the internet with my cellular data. However, I can not use, mapquest or any other apps on cell data. I can not even access the apple app store. Any ideas what could be causing this.
Straight Talk may be blocking access themselves to some items: http://www.pcmag.com/article2/0,2817,2414418,00.asp
You might try their support site to see if someone has found a workaround but according to their ToS you aren't supposed to buy anything from the iTunes or App Store. -
Windows 8.1 can not access apps after using Disk Clean-up
All was working well until I did a Disk Clean-up, now no apps from the Metro Start screen will load I just get a transparent icon holder on the Taskbar. I have tried uninstall the app which was Calendar I was allowed to uninstall but when I tried to re-install
I just get error 0x80070005, after check lots of forums and Microsoft technet articles and all seem to point Windows Store being damaged or corrupted, I have run all the fixes but note work, when I run AppsDiagnostic.diagcab I just get [Service Registration
is missing or corrupt] [Windows Store cache may be damaged] [Windows Store configuration may be damaged] I have now run out of what to try next. Can anyone help before I lose all my hair.Hi Rick,
First of all, please run "dism/online/cleanup-image/restorehealth"to check the health of the system files. Then take the following steps to have a check.
1. We can run “wsreset.exe” to reset the cache of Windows Store as S.Sengupta suggested to have a check .
2. If the issue persists ,try this way to re-register the Windows Store to recover the entry of Windows Store :
Right click on the “Start screen” , choose “Command prompt(Admin)”and in-put :
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
3. If the issue persists ,kill Store and Store Broker from task manager . Rename the Cache folder to CacheOld at. C:\Users/(Your User Account)\AppData\Local\Packages\WinStore_xxxxxxxxxxxxxxxxxx\LocaalState.
Rename folder called Cache into CacheOld, Create an empty folder with name Cache. That’s all. If you want to revert changes just delete Cache and Rename CacheOld into Cache.
" 0x80070005" means access denied .Considering the store app is downloaded from the windows update .Please refer to the following link to gain the permissios of the registry keys to have a check.
Error 0x80070005 in Windows Update when you try to install updates
http://support.microsoft.com/en-us/kb/968003
Please also refer to the following link to check the permissions .
Windows 8.1 Store Apps Won’t Open (Or Close Immediately) when logged on as a domain user. Make it stop! (Updated 3/14/2015)
http://blogs.technet.com/b/ouc1too/archive/2014/07/22/windows-8-1-store-apps-won-t-open-or-close-immediately-when-logged-on-as-a-domain-user-make-it-stop.aspx
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Can not access app store on iphone 5, comes up with blank screen?
click on app store on iphone 5 and it comes up with blank screen , after awhile the section heading at the bottom of the screen such as top charts, updates, search , etc, but the main screen body is still blank. Seems to be trying to connect but can't. Any ideas? Much appreciate it.
Thanks!
CCDo you have a case on the phone? If so, what case? If you do, then try removing the case and see if it works.
If not, then try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot. After that, try again. -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...
Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs -
I can not access the app from itunes
Hi, can someone help me solve this problem?
I have an iPhone 4 with iOS 7.0.3 with iTunes 11.1.2 and when I want my iPhone to sync from iTunes can not access the iTunes app tab I close iTunes without possibility of doing something.
this only happens to me with the iPhone, I have also an iPad 2 and it works ok.Hi tankard77,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly when you try to sync your iPhone, start with the troubleshooting information in this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best Regards,
Jeremy -
Apps can not access photos.
Apps never asked if they could access photos.
Security>Photos - there are no apps on the list.
I have restarted.
Backed up, restored.
No improvement.
Thanks.
ps my iphone allows access, so I know 'how' to do it usually.Found the answer:
Go to settings/general/restrictions/photos and allow the apps to have access to photos -
download ios 7, and the location function is off, I can not access because I forgot the key constraints, I can not restore the iphone because I can not find iphone app access
If you have a passcode to the screen lock that you've forgotten, restore the device from the computer to which the device is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If your device is running iOS 7 and you set up Find My iPhone (iPad/iPod), however, then it has the Activation Lock on it and you'll need to enter in your Apple ID and password to activate the device after restoring:
http://support.apple.com/kb/HT5818
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~
Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Can not access DVR or program DVR to record via web or apps
I can not access my DVR remotely via a PC or via the apps. I get a message that says cannot connect to your DVR right now, try again later. It has been like this for weeks. I called tech and they reset all the boxes, the ONT, I removed the COAX etc. rebooted and cleared router. The box can be seen online though just not the DVR. Also, on screen caller id does not work and the fix application does not fix it either.
It seems like I lose web access to the DVR every week.
I either have to unplug the DVR or have Verizon send a reboot signal. Even that doesn't work every time. It is a really annoying and inconvenient problem. -
I am running Yosemite 10.10.2 on my Macbook Pro. In the game center app I can not access my account. Clicking on the username does not help - it looks like it's stuck. Can anybody please help me? Thanks in advance.
Someone in another section answered this. Thanks.
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