Can not Access disk drive attached to WRT350N via an FTP client

Background
 I have a WRT350N v1 running the most current firmware. I have a static IP address for the WRT350N and I can ping it over the internet.  I have a disk drive attached to the 350N with a FAT32 partition that has been set up for shared access for a selected group and user. I have worked with cicso/linksys support to verify the linksys350N is set up correctly (?).
Problem
I can not access the disk drive attached to the WRT350N via an FTP client. I have tried the following FTP Clients: Transmit and Filezilla.  I get a "Connection established, waiting for welcome message...' message on the FTP client. Then it says Connect timeout, Can not connect to server. I CAN connect to other FTP sites so its not the FTP client software.
What I have done so far
1. deleted the old  and added a new FTP group and user
2.  unplugged and reconnected my WRT350N and my cable modem
3. Contacted Cisco/linksys support on-line and they verified my setup and can ping my 350N but thats as far as they are willing to help
I haven' a clue as to what to do next. Any and all help is greatly appreciated. 

Access your router set-up and make sure you have :
1. Enabled FTP Server and Internet Access under the FTP Server subtab under Storage...
2. Reduced the MTU size to 1300 under SetUp...
3. Unchecked Filter Anonymous Internet Requests...
If you have done all this and nothing works, then, you need to upgrade your router's firmware and re-configure your router and then enter the settings...
Download Firmware 3.23 MB...
Follow these steps to upgrade the firmware on the device : -
Open an Internet Explorer browser page on a computer hard wired to the router...
In the address bar type - 192.168.1.1...Leave the username blank & in password use admin in lower case...
Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab- Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...
Wait for few seconds until it shows that "Upgrade is successful"  After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
Now reset your router :
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...
1. Enable FTP Server and Internet Access under the FTP Server subtab under Storage...
2. Reduce the MTU size to 1300 under SetUp...3. Uncheck Filter Anonymous Internet Requests...See if this works for you...

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