Can not access I tune store
can not access I tune store
read all instructions available
updated every software
closed firewall
clean command
I do not know what else
Hi there raghuvir singla!
I have an article here that can help you resolve that issue. It deals with troubleshooting issues connecting to the iTunes Store and can be found here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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I update I pad over weekend now I can't access I tunes store or update apps. My old e mail address comes up password does not work. I changed I'd and password but to no avail.what can I do to fix this problem. Thanks
Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID -
About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...
Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs -
My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~
Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My iphone4s can not update the apps while it could download the apps. It shows that the update can not access to itune store. I don't know how to deal with it...
Many people (including me) are having the same problem at present. There are other threads in the message board with the same complaint.
There is nothing you can do about it except wait for Apple to fix the problem. -
I can not access the Apple Store
I can not access the Apple Store. I enter my ID and my password and then I get taken to> EDIT PAYMENT INFORMATION asks where I enter the SECURITY CODE my CREDIT CARD. Digit security code, but I get the information that the code is wrong. I'm sure I'm typing the code correctly. On the last attempt I got the information I got in touch with the support of iTunes to complete the transaction.
I await your help.Apple ID cannot be merged or transferred. If you change your e-mail address, you should do it in
https://appleid.apple.com
You can change the e-mail address associated with your Apple ID but not the Apple ID itself. Otherwise, you cannot update those apps, books and music bought using the old Apple ID. -
Can't access i tunes store after downloading ios7 on i phone 5
can't access i tunes store after downloading ios 7.0.1
I think that you will find your answer amongst the other "problem reports" for Safari 5.1 and iTunes 10.4. If you can use your Time Machine to revert to the day before you installed iTunes 10.4 (and Safari 5.1 - if you updated Safari too) you should wait for answers to other's complaints. There is a little known maxim at Mac; don't update an app or the operating system until you find no further problems reported at MacFixit, finetunedmac and Apple's own Support forums.
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I have Windows 7 (64 bit) and iTunes 10.2.2.12. I can access the web through Mozilla and Internet Explorer. But, when I open iTunes I can not access either the iTunes Store or iTunes Help. I keep getting a message that says the web connection is not secure. I use a Intel wireless router that is secure. I have tested my Norton program, but it is not Norton that is blocking iTunes. What can I do?
In the course of your troubleshooting to date, have you checked through the following document?
iTunes: About the "A secure network connection could not be established" alert -
I can not access my iTunes store and why
Pls can some body help me out.
I can confirm this.
Was having issues with my iTunes and iTunes Match last night, which in the end seemed to boil down to my ISP throttling my iTunes ports that were being used for uploading. Somewhat resolved this by throttling the ports my self down to 100kbs.
Anyways, got on tonight to mess around with it and to see if I could find a better solution than throttling... Attempted to download some of my purchased songs and was unable, the download would stall before it even began. Tried to do the basic trouble shooting of restarting my modem router and computer, no dice. Stepped it up to trying to sign out of the iTunes store and then log back in. Well, now I cannot log, iTunes gets stuck on "Accessing iTunes Store".
This is a real bummer.
I did try a number of steps including (after backing up important files!) deleting all my iTunes pref files, as well as the By Host iTunes files (later restored after they did not fix issue), then I monkied with my router some along with network settings (mostly playing with ports and DNS settings). Still no luck. I even tried reinstalling iTunes with no success.
I guess its reassuring that others are experiencing the same issue I am... On the same network I am able to access the iTunes store and iTunes Match without problems on other devices (iPad and iPhone) besides my new machine. I have taken advanced steps to try and fix it on my end, and am now feeling that this is something goofed on Apple's end.
*Edit: Opps, just noticed I had wandered into the iPad community. Hah, have a bunch of tabs open trying to figure out what is wrong. So... Yah, appears to be happing across multiple devices and at random. Not sure why computer isn't working, but my iPhone is just fine.
Message was edited by: KojiroGEAR -
I can not access the itunes store
I can not open the i tunes store
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
It is flipping impossible for me to access my iTunes store. I have read and done everything and it still will not let me access it. I am very disappionted with iTunes. How do I fix this problem?
It is flipping impossible for me to access my iTunes store.
Could you walk us through what happens when you try to access the store please, Alicia? -
Can't Access I Tunes Store Account after Migrating Cloud
I signed up for Icloud and now can no longer access my acount in the Itunes store. I ended up creating a new ablle ID with Me.com which i have never used when i signe dup for Icloud and then I began getting errorrs when I tried to log into Itunes store with my original Apple ID, which was not a full email address. I went through the motions of trying to recover the Apple ID and it says it sent an email with the Apple ID name, but nothing arrives to the Gmail box that was the email address on the account. When I try to recover password it asks for the email address, which is also the main email address on the new account with the Me.com email address as teh Apple ID so it keeps resetting the password on the new APPLE ID account, which doesn't allow me to see my purchasing history in the Itunes store. Very frustrated as I will now have to change teh login on my Apple TV as well. I would really like to recover my original account, which was a simple ID abdroma and a simple password. Anyone have any ideas
See here: https://discussions.apple.com/thread/4233381?tstart=0
B-rock -
I can not access the itunes store on windows 7
Hello there,
This is the 3rd day that my daughters been trying to set up my iPod as my husband and I leave for Mexico on Tuesday.
To try and sort this out, she has tried EVERYTHING POSSIBLE... uninstall, re-install, checked for Quicktime uninstallation but our PC doesn't have it so that's not the issue, turning off compatibility mode, saving settings as administrator, reversing these settings, trying them again, starting from scratch... absolutely EVERYTHING Apple advises, we've tried.
NOTHING is working AT ALL
For nigh on 2 hours (and that's just what has been spent today, trying to sort this out), this is what we get:
Just "Accessing iTunes Store" loading round and round and round at the topHello there, Duane Harris.
The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I have already tried uninstalling, and reinystalling everything with Itunes in the ordered specified by Apple Support, and yet still no change. I made sure it was allowed through Firefox, and everything checks out.....I'm stumped. My only other thought is...I am wondering if it has to do with me installing Spotify. Anyone have a clue?
I tried turning off my accelerators, and still no change. I also tried to repair I tunes....no change.......I can update my ipods and do EVERYTHING else.....I just cant access the store. I tried something else today...dont remember exactly what it was, lol...but I got a message that said Itunes wasnt connected to the internet...so at least I know what the problem is....I just wish I could fix it..............
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After downloading iTunes 7.4.1 - Can not access iTunes Music Store
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Please help, if you know of anything I might be able to do, please let me know! =)did you ever get help? I have been working with the Itunes store for nearly two weeks and haven't gotten my movies yet...
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