Can not activate windows 8 on my HP Envy laptop

Hi guys,
Im not sure if this is the right forum topic to paste this on so I do apologise. I have recently done a full restore to factory settings however, I can not seem to activate my Windows 8. I have been able to update my Windows to 8.1 through the microsoft store but it still does not let me activate and says the key I already have does not work. I've tried going through microsoft website for help but I have had no luck. Any help is much appreciated. Thank you.

Hello irregularfade,
Welcome at the HP forums,
Which version of windows 8 did you have when you bought the laptop?
Windows 8.0
Windows 8.0 Pro
Windows 8.0 Mediacenter
Windows 8.1
Windows 8.1 Pro
Windows 8.1 mediacenter
Windows 8.0 RT
Windows 8.1 RT
And can I have the excact model number of your laptop?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=nl&lc=nl&dlc=nl&docname=c00033108
Winos.
The doors of wisdom are never shut. Benjamin Franklin
We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela

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