Can not add or edit contact in his blackberry

my client has received a new blackberry, we set it up on the BES server, with Domino for mail service
before we do the enterprise activation, he was able to add or edit contacts in his blackberry.
after the enterprise activation, he can not edit or add a contact.
the options appear but when selected, nothing happens.
The user went back to his provider, and I think they reloaded the OS on it
on my side, I removed the server path and relative path where the address book file is so the address book is not synchronised with Lotus Notes.
anyone seen that kind of problem? anyone can help?
Thanks
Robert Goupil
IBMer
2nd level support

Hi,
I know this is an old thread with a recent response.
I had the same issue and I was able to solve it by downgrading my MSN Messenger.
I found a string where it describes MSN as being the issue with contacts.  So either downgrade it or if you don't use it then remove it all together.
Hope this helps

Similar Messages

  • Can not add or Edit in Address book

    please help.
    i can not add or Edit any thing on address book
    Erro i am getting as below.
    Uncaught Exception :
    Application
    net_rim_bb_addressbook_app (232) is not responding;
    process terminated
    Pls let me know what to do now.
    Thanks
    VInod

    Hello Vinod and welcome to the Community!
    Please remove Yahoo! Messenger or Windows Live Messenger for the meantime until a new update has been released because one of these apps' newly updated version is causing the issue to most OS5 phones...
    Ron
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • HT1296 I can not add a new contact to contact list from last calls

    I can not add a new contact to contact list from last calls

    That's nice.  Thanks for telling us.  Maybe you would actually like to ask a question????

  • Help! I can not find my BBM Contacts from my Blackberry Backup.

    Hello guys, thanks for checking, i need help.
    Basically i have 4 Backups that i made from 3 different blackberries that i have and since i am getting a new blackberry this week i thought i need to extract my backup .ipd files so i can type the blackberry pins that i want instead of restoring the whole stuff to my new phone. I used 
    - Blackberry Backup Extractor
    - Elcomsoft blackberry explorer
    I can not seem to find the BBM contacts i had, i remeber having around 200 people, all i can find is 5 open conversations and of course the other message, phone book etc backup. The Backup is perfect and not corrupt.
    Where am i suppose to find the BBM contacts? am i missing something here?
    Thanks guys, if you need any help beside this, let me know, i might help

    Unfortunatly their are some individuals with the know how and equipment to access network blocked imei handsets.
    Mind if they are caught a 5 year prison term awaits them.
    Mobiles have and always be an easy target for theives. People have lost their lifes for refusing to hand them over.
    I was in a market traders shop a while ago and two young lads came in with a handset to ask for it to be opened up to all networks. They could not even answer the question on what network it was originally on. The shop worker shrugged her shoulders and went ahead and opened it up as requested , all for £5 !! I left shaking my head ?
    Follow the advice and contact your network to block the sim and fone, and also inform the police in order to get a crime number in order to start claims on any insurance you may have.
    Nokia Lumia 520
     iphone 6 Plus.
    Be happy !!

  • Why can't I add or edits contacts after upgrading to ios 5?

    I just updated my iPhone 3GS to iOS 5 this past weekend.  Today when I went to add a phone number from my Recent Calls to an existing contact, it let me get as far as the actual contact, but wouldn't let me save the change.  I then went into Contacts directly and found that I could not add or edit contacts.  Does anybody have any advice?

    I turned off all the iCloud functions and got this problem. Only way to get rid of it was to go into iCloud settings and DELETE the iCloud account. Somehow turning of contacts in iCloud disables the add/edit contact function which must be a bug!

  • Not able to add or edit contacts (i OS 5)

    Since updating to iOS 5, I'm not able to add or edit contacts.  The plus and edit buttons are no longer visible?!  Anyone else having this issue? 

    Nevermind...I discovered I had to turn on contacts in iCloud.

  • Not able to add nor edit contact

    Hello,
    I am not able to add nor edit contact in my handset (BB Curve, 8520). I am able to only delete contacts. Anyone please help to troubleshoot this problem. Thank you
    regards. Harris
    Solved!
    Go to Solution.

    If you have Yahoo! Messenger, Hotmail Messenger or AIM Messenger, uninstall all of them, the problem will be solve...

  • After updates to ios 5.1.1...i can't add or edit my contacts and also can't take a photo at my contact lists. The '+' icon is suddenly disappear from my screen...anybody can assist me on this issue?

    after updates to ios 5.1.1...i can't add or edit my contacts and also can't take a photo at my contact lists. The '+' icon is suddenly disappear from my screen...anybody can assist me on this issue?

    At last, the BEST solution!
    In addition to my last post, here is the solution for fixing this problem without syncing your contacts with icloud.
    It takes about 2 minutes and permanently solves the problem so you can start adding and editing your contacts again on IOS 5.1.1!
    Basically you just need to follow these steps from the Settings page:
    Enable Airplane Mode
    Go to iCloud settings
    Turn on Contacts
    Agree to 'Merge Contact'
    Wait for pop up to confim iCloud contacts are on
    Turn off Contacts
    Confirm that you want to Keep your Contact on the iPhone
    Wait for pop up to confim iCloud contacts are off
    Disable Airplane Mode
    Airplane Mode temporarily blocks all phone signal/data to stop your contacts merging with icloud.
    Thanks to Washyman and Drewie77 for that info above! I got it from this post and it worked fine.

  • PSE 8. Can Not add email contacts.

    Can't add e mail contacts.  Locks up after info is entered.  Have PSE 8 running with windows 7.  Help!

    See if solution 2 of this tech note helps:
    http://kb2.adobe.com/cps/402/kb402712.html
    It says it's for PSE 6, but I believe it also applies to PSE 8.

  • Can not add more contacts on address book

    Hello
    i have a blackberry curve 8520.
    at the momment i have 288 contacts but i can not add more. I go to menu, address book, new contact, the window give me the options, i add the information (name, phone, email, etc) and when i want to save the contact it do not save
    i tried to reboot removing the battery for a minute and restart but still with the same problem.
    Also i figured out that when y sync my bb with the desktop manager, the address book is not sync it says (Adress book not installed) that is why i can not swipe the contacts to reinstall the info because i have no back up of the address book
    Please i need some help with this issues
    thanks
    Solved!
    Go to Solution.

    While there is no hard limit on how many contacts you can have in your device, there is a soft limit in that you can only have as many as your device memory can handle. Check your available memory to see if you have any remaining space. If not, then consider cleaning out/uninstalling some things you do not need in order to increase available memory for more contacts.
    Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

  • I can not add contacts on my itouch

    I can not add contacts on my itouch.
    No signal appears "+" (add).
    what do I do?

    Go to Settings>iCloud and turn Contacts (and Calenders ) on.

  • After downloading iOS 5 I can't add or edit my contacts list.

    After downloading iOS 5 I can't add or edit my contacts list. How do I get this functionality back?

    Just do the following this seemed to work for me.
    1. Settings
    2. Select icloud
    3. Turn contacts on
    4. Come out of that and check for the add sign at the top right-hand corner of your contacs window
    5. Go back into Settings, Icloud and switch it back off and select keep contacts
    6. Voila your edit button should have stayed in the contact window

  • I can not add or delete from my wish list. What am I doing wrong?

    I can not add or delete from my I Tunes wish list. What am I doing wrong?

    The IOS is old - 4.2.1
    I have always been able to edit but not now.
    My mail, contacts and calendar are on Optimum ( it is telling me accounts are currently syncing.
    When I connect to my computer I tunes doesn't show my device even when my ipod is connected.

  • Can not add email account

    Hello All
    Just got a blackberry curve 9220 to but my extra number on it as it was for a very good price. 
    The thing is i don't want to register to my network data plan i want to use this device only with wifi
    the thing is i can not add my Gmail account!
    All toutrials shows that when i click add an email account i shoud have internet email account or enterprise account.
    Every time i click on the setup an email the next window is "Activate Enterprise Account" 
    Is there anyway around this or that's it i have to get a data plan to use my balckberry?!!

    Please try this FIRST, using your BlackBerry browser...
    1)
    • Go to mobile.blackberry.com OR to www.blackberry.com/integrate
    • Scroll down to Communication and then to Email.
    • Choose the appropriate email set up options.
    If that works and completes your email setup/editing, good.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can not add pictures to my website

    When I edit my website on (bluedomino.com) I can not add pictures I receive an error message - an error has interrupted communication between your browser and the website server. Bluedomino looked at the problem and could not resolve said it was firefox issue. I switched over to Int.Explore and I have no problem it also seems to run faster. I have no problem viewing my web sites all the pictures display I can't add new ones. I'm able to upload the pictures to bluedomino but can not insert them on the edit page or post them.

    Hello solidroq,
    This can be worked around by creating a version of the video that is compatible with your iPod.
    Select a video and choose File > Create New Version > Create iPad or Apple TV Version.
    iTunes: Videos may be unable to sync to iPhone, iPad, or iPod
    http://support.apple.com/kb/TS1497
    Cheers,
    Allen

Maybe you are looking for

  • How Can i get PLSQL Procedure out values in Shell Script?

    Hi, I need to use PLSQL Procedure out values in shell script by using that parameter i need to check and call the other procedure. Please can you guide me how can i? #!/bin/ksh # Function to call validation program SQL_PKG_CALL() echo "Inside SQL_PKG

  • Z-Index layering in Firefox?

    Hey All... Newbie on this board, looking for someone who can help me out with some layering issues I have on this page (there are other pages, but this one will be easy to understand. http://www.syrup.doralevich.com/page72.html here's my issue.   Thi

  • Maximize page to fit screen width

    Hi, I would like to maximize all the pages of the application to fit the entire screen size i.e. effect similar to F11. Please let me know how it can be done at application level. Thanks.

  • Catalyst - stratix gbic

    Hi, I ran into a small problem the other day that I'd like to get some feedback on. I was connecting a Catalyst 3560 switch and an Allen Bradley Stratix switch via Fiber with LC Connectors. I couldn't get the ports to light up and kept getting "High

  • Parallel operations downgraded to serial - impact on resource ?

    I am troubleshootiung a system and have noticed that 90% of parallel operations are being downgraded to serial. I would like to know what impact this would have on the machine resources (CPU, IO etc). Is the downgrade decision simply made in the opti