Can not buy apps - "There is a problem with your credit card authorization"
Receive the message with error code 13000 when I try to buy a playbook app. Confirmed card info is correct and address exactly matches. Called card company, they see an authorization request which is approved by them from Digital River but no transaction. Anyone know what gives?
How valuable is a tablet when you can't buy apps for it?
Somewhere suggested to put your apartment number or unit number in the second address line. I'm trying that.
Okay, after 45 minutes of surfing the net and surfing this forum...I am officially frustrated. What more do I do? I've done everything suggested and still nothing.
Playbook is kinda useless if you can't buy apps. It is already a waste for me since the Kobo reader doesn't work and I have to try to buy a reader. Now I can't do that. This is so far a horrid experience. My Playbeook is not even a week old and I'm ready to return it.
Similar Messages
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Can I buy apps if I don't have a credit card?
Can I buy apps if I don't have a credit card?
Dont discuss wares here.
IF YOU FIND POSTS HELPFUL HIT THE BIG GREEN BOX TO THE LEFT WITH THE WHITE STAR IN IT THANKS -
When I try to call, the call always failed.
From a different phone, call your cellular carrier. They need to get involved.
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Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps! Than I wanted make new account and select NONE, but there no NONE, there only cards. Help, please!
Hey Shamannnig!
Here is an article that can explain a little more about this situation:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstore...pls help as im only a teenager and have no credit credit and my parents dont trust me with theres and they dont care about the fact that you can set up a password/.... PLEASE SOMEONE HELP I WILL BE SO GRATEFUL... And i would really like to get the iphone 4 but if there is no way of etting apps without your credit number then i would have to get a samsung galaxy s3 maybe ...
You can set up an Apple ID without a credit card.
Create iTunes Store account without credit card - Support - Apple - http://support.apple.com/kb/ht2534 -
When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?
Set up iMovie Theater and iCloud
In order to take full advantage of the capabilities of iMovie Theater, you must be signed in to iCloud. If you are signed in to iCloud, movies and trailers shared to iMovie Theater are automatically uploaded to iCloud. You can also turn off automatic uploading, and upload just the movies and trailers you want, or delete individual movies and trailers from iCloud. For more information about the Theater, see iMovie Theater overview.
If you sign out of your iCloud account on your Mac, all iCloud movies disappear from the Theater, but they are not deleted; the movies reappear when you sign in again. If you ever run out of space in iCloud, an alert icon appears in the top-right corner of your movie, indicating that you can’t upload new movies. For more information, click the icon. After you upgrade your iCloud storage or clear space, your movies automatically appear in iCloud again.
Hide
Set up automatic iCloud uploading
Choose Apple menu > System Preferences, and click iCloud.
Make sure you’re signed in, and then select the Documents & Data checkbox.
Click the Options button next to Documents & Data.
Make sure the iMovie checkbox is selected.
In iMovie, choose iMovie > Preferences.
Select the “Automatically upload content to iCloud” checkbox.
To turn off automatic uploading, deselect the checkbox. -
I can not buy apps on my iPad. Says my security answers are wrong. When clicked on I forgot it sent email to my reserve email account. Which went in and changed my questions. When back to make purchase on iPad still can not buy songs or apps!
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
I can not buy apps in the appstore. have to put secret questions and answers at the end and limit session appears. what to do?
Same here , i tried at least 50 times limit session every time
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"There is a problem with your account..." when opening online OneNote file within local OneNote app
Hi,
We have a tenancy DirSync connection a small number of staff so that they can have access to SharePoint, Visio and OneNote Online. When one such user logs onto the http://[groupsite].sharepoint.com site on his Windows 7 PC with Office 2013 installed,
he can access the site successfully. He might then open a OneNote file online. However, if he was to then click the "Open In OneNote" button from the toolbar, and clicked "Yes" to the Microsoft OneNote Security Notice:
"Microsoft Office has identified a potential security concern. This location may be unsafe".
... and then sign in with the same account to this box
... and then enters his correct credentials into the next "Sign In" window, it returns with the following message:
"There is a problem with your account. Please try again later".
Finally, the following message is returned within the MS OneNote app:
"We couldn't open that location. It might not exist or you might not have permission to open it. Please contact the owner of onenote:https://[groupsite].sharepoint.com/sites/....one#SharePoint Team Site for more information."
The user has reinstalled MS OneNote 2013 on the PC with no change. We have also removed all cached credentials from within Windows Credential Manager and rebooted with no success. The user can access all web-based resources such as SharePoint, OneNote and
Visio, and he can open web-based Visio files locally on the locally-installed Visio app with no issues. This problem is specifically experienced when opening an online version of OneNote locally on a PC that has either MS OneNote 2010 or OneNote 2013.
Any assistance that you may be able to provide would be greatly appreciated.
Regards,
BrianThanks Maurice, for your reply.
My Windows Account is already used to log into OneNote. It is the same Windows Account used to log into, and access online, the SharePointOnline, OneNote Online, etc., services. I tried, indeed, to sign out from my account within the client-version of OneNote
but it returns the message "We can't remove Windows accounts".
Again, this is the only account that has been used with this installation of OneNote, and it is that which has been uploaded by way of DirSync to Azure. It works for online versions of OneNote items, SharePoint and Visio, and for VisioOnline-based files
that are opened within the local client-version of Visio. When trying to open the OneNote Online notebook within the local client-version of OneNote we get this issue.
I have reinstalled Office with no success.
Any help that you can provide in this regard would be greatly appreciated.
Regards,
Brian -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3
iPad 2 Wi-Fi + 3G, iOS 6.1.3
<E-mail Edited by Host>
iPad 2 Wi-Fi + 3G, iOS 6.1.3Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you need to contact iTunes Support then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3Jonijo88 wrote:
I,m sory but whin i go to supprt thay opin this bage and no another way that is let me wrait here and this problem is not first time it is happen with me evry time so jast whin thy fixed this problem i will stope wraiting here
For God's sakes, look harder...
http://www.apple.com/support/itunes/contact/ -
I want to buy app from appstore, but don't have credit card or visa card of that sort. So I would like to know if there is anyways that I could buy app using other payment type? Thanks.
Get an iTunes gift card & redeem that in iTunes. You can setup an App store account without a credit card, but to purchase paid content you need a payment method.
http://support.apple.com/kb/ht2534 -
Why I got this email if I didn't schedule any storage plan ? This is the email I got;
On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me ? I don't want to be charge for something I don't want to buy.You may want to do couple things
1. cancel auto renewal for icloud - instructions here -under downgrade storage
http://support.apple.com/kb/HT4874
2. change your payment info in itunes, to either none or other payment method - instructions here
http://support.apple.com/kb/ht1918 -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
You have to contact iTune Support
http://www.apple.com/support/itunes/contact.html -
Can i buy apps in my iphone 4s by using debot card? Becoz i have no credit card
Can i buy apps in my iphone 4s by using debot card? Becoz i have no credit card
Hi!
I live in Europe and in the country I live in it is possible to use your debit card for iTunes Store purchases. For Ireland and UK it is the same.
For your information.
Thanks
Burcu
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