Can not connect to Remedy connector

Hello all,
We are trying to connect Remedy 6.03 with OEM 10.2.0.4. And we filled in the webservice end points and Remedy user name, and valid ticket number, it give us error meassage " connection test failed, connection is not saved"
Any help is greatly appreciated.
Yanlong

Hi garyrandall,
I'm sorry to hear of the difficulty you've encountered with the transfer of images from your Canon camera.
Please reply with the Camera model you're using and the operating system on your computer.
Please include any error messages you receive.
We look forward to hearing from you!
Richard
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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