Can not connect to the apps store nor iTunes on my ipad

I Can no longer downloads from the apps store on my iPad. It says I can't connect to iTunes StoreStore

Cannot connect to iTune Store
http://support.apple.com/kb/ts1368
http://support.apple.com/kb/ts3297

Similar Messages

  • Can not connect to the app store in itunes from app icon

    error message  "cannot connect to itunes store" when attempting to access apps through the ipad icon for apps

    Go back to the home screen. Double tap the home button to bring up the bottom. Hold your finger down on the app store till the MINUS sign appears. Then hit the minus sign.
    Then Hold the home and power button at the same time till the ipad shuts off(ignore red slider, keep holding) and the apple logo appears(reboot). Then try to open up the app store again.

  • My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it connects again?

    My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it can connect and I can install apps or music once more? Also, when I go on the internet and try to search solutions, it freezes and I have to hold the power button for 20 seconds for it to go to lock screen. Any solutions?

    Safari does work, right?
    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    It appears you have the original, 1G, iPod, You can update as far as 3.1.3 here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
    Identifying iPod models

  • Can not connect to the app store

    Hi all,
    I hope one will be able to give me more help than the apple support team.
    I've installed the update on my two computers.
    On the IMac it is working fine in several account.
    On my MacBook Pro, the app is stuck on"Can not connect to the app store".
    I've tried the suggestions of the help menu, and from some discussions. I even reinstalled the ocmbo update.
    Nothing happens.
    If somebody has some clue?
    Thanks in advance.
    arno

    HI and welcome...
    Download and install the v10.6.6 combo update available here.
    http://support.apple.com/kb/DL1349
    Then repair permissions.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
    If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US

    Carolyn

  • HT4061 I can not connect to the app store

    I can not connect to the app store help!

    Try this website:
    http://support.apple.com/kb/TS1368

  • I can not connect to the app store using my iphone 5

    I can not connect to the app store using my iphone 5.  When I first got it I was able to-but not since???
    Please help

    Come on guys.  Help me out.  When I click on the app store icon, it'll just go to a blank screen.  The only time there is anything on the screen is under the updates tab.  Then it just says no updates found.  I can not browse apps or search for them.  It just goes to blank screen

  • I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

    I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

    You would get better response from the iTunes community forum.
    Have a nice day!

  • I can not connect to the App Store on my iPad

    I have not been able to connect with the App Store on my iPad.

    Hi there Melanie Goodman,
    I would recommend taking a look at the troubleshooting steps found in the article below. Note: The troubleshooting steps apply to the App Store as well as the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • Can not connect to the App store I keep getting a connection failure message. Mail and Safari are working fine. Also Iphoto wont update to newer version and itunes does open up properly.

    I have recently bought a new imac. Imported all my files etc. from my G5 using Timemachine.
    Iphoto requires updating but wont!
    itunes wont open up properly the text is wrong!!
    I keep getting a connection failure message when trying to visit the App store.
    Safari and Mail are working fine.
    My Apple Id is also fine as it works with my ipad.
    Any suggestions?

    Hello Ben, see if this might be it...
    Anonymous
    Post subject: NSURLErrorDomain error -1100 in OS X 10.8
    If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
    /Library/Preferences/com.apple.SoftwareUpdate.plist
    /Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
    http://x704.net/bbs/viewtopic.php?f=12&t=6130

  • TS1814 Iphone 5 is not connecting to the App store

    Iphone 5 is not connecting to the app store. I am using a verizon iphone 5 with 64 gig   IOS 6 and latest ITUNES, Itunes works fine. When I try and get apps I get an error that I can not connect to the app store server

    You can look thorugh this article for help
    Can't connect to the iTunes Store.
    There have been some issues being reported with connecting to the iTunes and App Stores in the past few days as well so it may be something on Apple's end that is causing the problem for you.

  • Not connecting to the app store

    I can not connect to the app store!
    Trying to update apps but it just hangs, with no way to continue.
    This is a wifi only ipad.

    Usually it's because you are not making internet connection via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    Open the Finder. From the Finder menu bar click Finder > Go > Go to Folder
    Type or copy/paste:   ~/Library/Cookies
    Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Try the App Store.

  • Safari won't trust ANY website certificate, even after I tell it to, and i can't connect to the APP store even though I'm clearly connected to the internet.  This all started immediately following a RAM upgrade.  Please advise.

    Safari won't trust ANY website certificate, even after I tell it to (click Always trust this site option), and i can't connect to the APP store even though I'm clearly connected to the internet.  This all started immediately following a RAM upgrade.  Please advise.

    Take each of the following steps that you haven't already tried. If the problem isn't solved, ask for further instructions.
    1. Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
    2. Disable any third-party firewall, "security" software, or network filter.
    3. In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
    4. The process by which OS X checks the validity of root SSL certificates doesn't work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.

  • Since upgrading to yosemite, I can't connect to the app store (or icloud).

    I have a Macbook air, early 2014.
    Since upgrading to Yosemite, can't connect to the App Store (Message: Your device or computer could not be verified. Contact support for assistance. ) or to iCloud ( You can’t sign in at this time. Try signing in again.).
    I have another Macbook air (late 2013)  running mavericks that is connecting without any problem. I can also login in two different iPads (iOS 8), one iPhone (iOS 8) and in icloud.com.
    Have spent more than one hour with support on the phone. Tried safe boot, login with a different apple id, reseting pram,  running disk utility... No success.
    I could upgrade to Yosemite 10.10.1 by restarting without the need to insert the apple id, so I am with the latest version running. Still no success.
    Any ideas ?
    Many thanks,
    Alysson

    If you haven't already done so, please connect to a different network, such as a public hotspot, and test. Otherwise, see below.
    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • HT1688 My husband's iphone can't connect to the App store after he updated to ios.7.  He updated it yesterday and he has had problems since.  He gets a message that the iphone can't connect to the app store and he has internet connection.  Please help.

    My husband's iphone can't connect to the app store after updated his phone to ios.7. and has internet connection.

    Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

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