Can not connect to wireless Internet with iTouch but I can with iPod on same network.

How do I fix the issue that my iTouch won't recognize my network but my iPod will?

What model iPod will connect?
Are yu saying that no networks appear in the iPod?
Is this the problem?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Is the router onlu set of 5 GHz N band? An iPod touch can only see/connect to 2.4 GHz band networks.
We need more information..

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My imac and ipad2 will not connect to the internet with Windstream using an 2wire DSL modem.

Help my brand new imac and ipad2 will not connect to the internet with Windstream using an "2WIRE" DSL modem. Windstream tech service is useless. i can connect with the built in router through Ethernet or wireless, but still no connecting to internet, help! windstream said everything is working on their end, yea right. What i do know is that both the mac and ipad work at other places and can connect with wireless connected to the internet, so i know it's not the apple products.
these are brand new machines with lion.
This is my first mac, so I’m still new to how it works, which is not helping either so a detailed help would be great. Please help before my wife losses it
thanks

There is a 2701HG-B, and a 2701HG-D. If not labelled on the modem, ask Windstream which one they presently supply or how to tell the difference.
By the way tell your wife it isn't that bad. At least you have an ethernet DSL modem. There were times where DSL modems had RJ-11, USB, and Ethernet, and all three were used to provide access. At least now only the craziest DSL providers still use those modems.

TS3694 i just downloaded the lastes itunes version & am not getting an error -3212 saying i am not connected to the internet... but I am and am surfing th web.. how do i fix?

i just downloaded the lastes itunes version & am not getting an error -3212 saying i am not connected to the internet... but I am and am surfing th web.. how do i fix?

Hi crichards23,
Here's an article that has troubleshooting for being unable to connect to the iTunes Store that would help you troubleshoot your iTunes connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
I hope this helps! Cheers,
- Ari

Could not connect to the internet with my iPod Touch 4th Gen

I set up an wireless ad-hoc network with my windows vista computer with WPA-2 Personal security type, however, while trying to connect it from the iTouch, it keep saying incorrect password.
When I tried setting up another wireless ad-hoc network with WEP security type, and shared the internet through it, I can input my password successfully on the iTouch and get connect to the network, however, when I trying loading a page on Safari, it does not load, and say it is not connected to the internet. Please Help.

Does the iPod connect to other networks?
Do other devices now connect? ( I thin yo are say no. In that case you have a router problem. Try powering off and then back on the router. Next try changing the security on the router. Test it with no security. The reset ther router. Last, get a new router.)
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

After recent apple update MBP will not connect to wireless internet

After running recent Security and Airport upgrades my Mac Book Pro (Intel) will not connect to wireless home router supplied by Verizon (GTE) and several public wi-fi's. Cannot get IP but sees networks. My iMac PPC still works fine. Prior to upgrade everything worked fine at home and abroad to other public wi-fi's. MBP still connects at work with AppleBase wireless. Can the upgrade be removed? Is there a simple fix? Should I wait for apple to fix this and break something else.... If not broken don't fix it..

I'm having similar issues.
I have 2 MBP's. The newest one is about 1 month old and has never been able to connect to a WPA network. The older MBP is 20 months old and was originally installed with Tiger and gradually updated via Software Update and a retail copy of Leopard and subsequent Software Update updates to 10.5.2. Interestingly, this MBP was always able to access my WPA network until I decided to do an erase and install. I installed the retail copy of Leopard and was subsequently unable to access my WPA network. So, I went back to my Tiger install disks - but I'm guessing that whatever Leopard did *possibly* updated the firmware of the airport card as, even under Tiger, I could not access my WPA network (yes, I agree it seems unlikely that an OS update would/should update firmware but I am grasping at straws).
Trying to further understand the problem , I noted that the Network utility in System preferences would always show either a connection error or a connection timeout whenever I attempted to join my WPA network. I turned on syslog in my router and attempted to rejoin the network and saw the following errors:
<150>Apr 30 21:25:17 Vigor: WLAN_DBG - MLME Disassoc MAC 0:1e:ffffffc2:ffffffc0:ffffff9c:3b
<150>Apr 30 21:25:17 Vigor: WLAN_DBG - MLME Disassoc MAC 0:1e:ffffffc2:ffffffc0:ffffff9c:3b
<150>Apr 30 21:25:17 Vigor: WLAN_DBG - athgdeauthclient 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:17 Vigor: WLAN_DBG - Wpatimeouthandler
<150>Apr 30 21:25:14 Vigor: WLAN_DBG - WPA handshake timeout, disconnect 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:14 Vigor: WLAN_DBG - Wpatimeouthandler
<150>Apr 30 21:25:13 Vigor: WLAN_DBG - send 3rd packet in 4-way handshake
<150>Apr 30 21:25:13 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:13 Vigor: WLAN_DBG - Wpatimeouthandler
<150>Apr 30 21:25:12 Vigor: WLAN_DBG - send 3rd packet in 4-way handshake
<150>Apr 30 21:25:12 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:12 Vigor: WLAN_DBG - Wpatimeouthandler
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - send 3rd packet in 4-way handshake
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - Rx message 2 in 4-way handshake
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - parseEAPOLKey
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - EAPOL_KEY
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - WpaEAPoLhandler, from 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - EAPoL_handler, from 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - send 1st packet in 4-way handshake
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - WPA handshake start for 0:1e:c2:c0:9c:3b
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - WPA2 capable client
<150>Apr 30 21:25:11 Vigor: WLAN_DBG - MLME Associate MAC 0:1e:ffffffc2:ffffffc0:ffffff9c:3b
Strongly suggesting that the MBP is not completing the WPA handshake.
Any ideas as to where my investigations could progress? (The router manufacturer tells me that the WPA timeout handler is not configurable on the router).
TIA
Pat

"You are not connected to the internet" with a green light on Airport

Using airport extreme with my MacBook, The airport shows a steady green light, but I cannot connect to the internet and my Safari shows "You are not connected to the internet".
I tried getting a direct connection, but didn't work, I will be taking my MacBook to have it checked tomorrow.
I called my ISP, thought had to do with my DSL modem, but it works fine with a direct connection to the PC.
I have my network checked with a check mark beside it.
Any help?

For future references, I have come to solve my own problem and I'm now on line.
After I reset my DSL modem, I went into my System Preferences, Network, then Sharing.
Clicked on Internet tab, and chose " Share your connection using Airport".
In my Airport Options, I checked the inputs to make sure the settings match.
And viola, I'm online and 2 floors away from my Airport Extreme.
Hope this comes in handy for future users.
I'm still going to get my Ethernet card checked tomorrow.

Software update says not connected to the internet...but I am!!

Can anyone help me please? whenever I try to use Software Update (from either the apple menu or System Prefs-network) I get a prompt saying I am not connected to the internet, but I am as I can launch Safari.
The prompt also asks if I want to run a diagnostic on the network, if I accept and follow the instructions I get a window saying there is nothing wrong with my connection.
Why can this be? Can anyone throw some light on this for me?
Many thanks, Robert
Powermac G4 AGP Mac OS X (10.4.8) wireless network

Very cool....I did as you said and bingo...loads of
updates, this is where I appear really dim... (A) if
I install them using the new account and then I trash
the new account will I lose the installed downloads?
(B) how do I rectify my account to see the internet?
Many thanks for your help and I am sorry to be so
reliant. Robert
Hi Robert, Welcome to Apple's Users Help Users Forums.
You should be OK if you don't install into the User Account Home. Put them, as appropriate, into System Applications or Shared.
Joyous Computing, JP

HT201210 i can not connect to the internet with my ipod or ipad on my wireless router,laptop is conneted but my others devices are not

i can not connet to the internect wireless, it was working before,now the only device that works is my laptop. my ipod and ipad are not connected i have a netgear wireless,i need some help step by step from start please ,,,
thanks

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Can't connect to wireless internet with Virgin

Installed Virgin media three weeks' ago and have not been able to use the wireless internet since. We have had 2 modems and 2 routers and spent about 12 hours talking to various people at Virgin but still does not work. Had AOL before with no probs. We have been able to connect it a couple of times but as soon as we turn off the mac, it loses the connection. Works fine on the modem with the ethernet cable. A lot of the time we can't even see the router on the airport but when we can and we try to connect, it just comes up with 'timed out'. The routers we have are D-Link and Netgear. Has anyone else had a similar problem? I'm just wondering if it is a problem with the Mac but we can connect to neighbours' unsecured networks. Please help!

thanks for your help, but sadly this did not work. even when i click the wireless airport icon on the top taskbar, no networks show up on the pull down menu. the only option i have is 'other.' shouldn't my secured network at least show up in the pull down menu, to which i provide the password?
is there any way to get this extreme card to work? has anyone else had this same problem with their iMac G5? this is ridiculous, thanks.

Can't connect to wireless internet with my airport extreme card.

hello, i need some help connecting to our wireless router. i do not have an airport base station, i am trying to connect to a third-party, secure wireless network. anyway, i've called apple, i've called linksys (the router company), and i am still using hardwire connected to the router. whenever i click the airport icon on the top taskbar, no networks show up. i have had my pc laptop in the same room as my iMac G5, and the laptop can autmatically connect to the network, but my iMac cannot. i am running out of options. i connect with a secure, wireless internet. its wep, whatever that means, and i've tried my user name and passcode numerous times, but to no avail. what do i do????

thanks for your help, but sadly this did not work. even when i click the wireless airport icon on the top taskbar, no networks show up on the pull down menu. the only option i have is 'other.' shouldn't my secured network at least show up in the pull down menu, to which i provide the password?
is there any way to get this extreme card to work? has anyone else had this same problem with their iMac G5? this is ridiculous, thanks.

I can no longer connect to the internet with iPod touch

My ipod touch just stopped connecting to internet at home and elsewhere. Because it won't connect, I am unable to retrieve the serial number from the settings, which is what Apple support requires before they will help me. The other problem I have is that it won't stay charged and the date/time changes. This happened before I could make the most recent update. Any ideas?

What model iPod?
I suspect the battery is on its last legs or another hardware problem based on the numerous problems but try:
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Macbook not connecting to wireless internet anymore

I've read the previous posts and it seems like I am having a simliar problem as others. I am running OSX10.4.9... I'm not sure if it's been updated to that recently or not.
Anyway, my computer has connected with no problem to the internet for the past 8 months. Then it seemed that suddenly for the last 2 weeks it decides it isn't going to. It connects to the router just fine, but doesn't get IP address or anything, but the sometimes it does. It involves a lot of patience and turning on and off airport.
Like I said, this might be the same problem everyone else seems to be complaining about, but i'm not sure. Does anyone know how to fix this problem?
Thank You

I have this problem as well. We happen to have 2 macbooks from mid-2005 (one bought in October and one in December). The December one is fine.
I am assuming this is a hardware failure and tried to replace the "card" only to discover that the mid-2005 model has the airport built-in.
Does anyone know which would be the better move - having the board repaired or getting a USB 802.11g plugin ? If I get the plugin, is there anything I need to do to override the broken board ?
Thank you for any advice

CAN NOT CONNECT TO WIRELESS INTERNET ON IPAD 2, CAN NOT CONNECT TO WIRELESS INTERNET ON IPAD 2

i had to switch out my ipad and now for some reason when i try to conncet to the internet it not letting me please help some one i have reset wifi like 5 times it not that because the computer works fine with the wifi

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

Can not connect to the internet with an airport extreme,

Here is the setup. Motorola modem to airport extreme. Laptop and desktops all have airport cards installed. Cable provider is comcast. Here is the problem. Using the airport extreme, I can not get my homepage. All I get is a help page. If I disconnect the airport and hook up my old d-link wireless router, everything is fine. Called apple support, what a joke. they won't help until I pay another $100.00 bucks for applecare. Comcast says it is an apple problem. the thing that tweaks me the most is that I just shelled out $210.00 for a router that I can't get any support on. What a joke . Aside from my dissatisfaction with apple, anybody think they can help?

hello, i have had this problem twice with comcast. Once when i set up a new service in a new address and once when they confused my old servicewith my new service. This is both an Apple problem and a Comcast problem no matter what they say. I found after talking to both Apple and Comcast, that the easiest solution was to #1 make sure you have the latest firmware version for your airport. #2 unplug both modem and Airport. Wait a while then plug modem in first,, let it cycle, plug in Airport, let it cyce, then reboot your computer. If that failes try a soft reset of your airport base station by pushing the little button in the back. If that all failes call comcast and make sure your account isnt in a "regestration" phase. They can reset your modem from their end also. hope it helps. Good luck. They fixed my system twice so they should have no problem getting you fixed either.

I can only text through ordinary message when not connected to the internet to someone, but when I am connected, it is automatically assumed as iMessage. How will I text ordinarily without turning off the net? Thank you!

I am from the Philippines btw. What I meant is, I cannot text someone ordinarily when the net is turned on, and it assumes to be texting through iMessage. How will I text someone without turning off the internet in an ordinary way, not in iMessage? Thank you.

I Tried that already, but if i turned it off, I cannot send an imessage to people I want to text through imessage. There are people in my contacts that when I text, it is automatically as text message, while there are some that when I text, it is through iMessage automatically, and I just want through text message also. And for the latter, I still need to turn off the wifi in my phone for them to be texted through iMessage, which is more hassle.

Can not connect to wireless Internet with iTouch but I can with iPod on same network.

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