Can not download any software for my iPhone 4
Dear all I am already using iPhone 4 but now I can not download and install any software into my iphone. When I start install always ask that my apple id never using for iTunes. When I select "OK" then need to complete with my credit card. But when the data completed and then got reply "please contact with iTunes support to complete your request". My question now how I can contact with I tunes and solved this problem?
You can contact them here: http://www.apple.com/emea/support/itunes/contact.html.
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I have been trying to update my iPhone 4 with iOS 5 for about 30 minutes and I keep getting the same thing. It says,"There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to solve this problem?
iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
Hi,
I tried to downgrade my iphone4s os from ios6 (beta 4) to ios 5.0.1(factory settings).
but all the time i am getting the following error.
"there was a problem downloading the software for the iphone "rams's iPhone" "
pls help me to downgrade my device.
I am from india, ios6 maps are not at all working for india so i want to go for old version so that i can have google maps.
Regards
RamYou couldn't go back to 5.0.1 even if you wanted to, it would have to be 5.1.1 but if you had a signed copy of the iOS 6 beta on your iPhone I don't believe you can go back.
You can try Google to see if you can find a workaround. Despite the map issue, if you are a developer don't you need the Beta on your iPhone? -
I created an Apple ID on my iPhone, but I can not download any application because a message appears saying that iTunes store can not login. The strange thing is that my Apple ID works perfectly when I try to access my icloud browser on my iMac and even I join this forum. I login with my ID system icloud without problems! Why can not I download applications? What relationship has between iTunes store and iCloud?
You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
The store on your MacBook is only for Macs. -
Hi there,
If you have have this error
"There was a problem downloading the software for the iphone"iPhone username". you do not have permission to access the requested resource.
when trying to update you iphone then try to switch to airplane mode and retry (after updating windows and itunes as advised on other threads but did not resolve the error)...it worked great for me. (picked up this tip here https://discussions.apple.com/message/19619175#19619175)
cheersHi Guys,
I have the sam problem just upgrading to iOs6.0.1. iTunes returns the following error:
Ive tried updating via my device (New iPad) and same problem.
I started downloading the update last week but stopped it for reasons I cannot remember. Now it seems that Ive clogged my system.
My iTunes is up to date. I have however not run any Quicktime or iCloud updates cause i do not use the software. Will it make a difference.
Also my Windows updates might be a bit outdated, say about a month or so.
Please help, very frustrating!
Also sorry but while Im here I have another question. A while ago the brightness level of my iPad adjusted by itself (not Auto Adjust). Its like it dimmed via Auto Adjust and did not "un-dim" and now Im forced to run brightness at 100% and consequently is hard on battery life. Any ideas? -
Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799 -
I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please help!!
Only developer's have access to iOS 6 now. Thus, if you are a developer you have have access to the developer's forum for iOS 6.
Otherwise you have a bootleg copy and are on yur own./ -
"There was a problem downloading the software for the iPhone"
I'm in iTunes 8.2 with my iPhone 3G connected. I click "update" and I get a message saying that "iTunes will update your iPhone..." I click update and I get "There was a problem downloading the software for the iPhone "Steve's iPhone 3G". The network connection could not be made."
I'm not seeing anyone else posting this error. I assume it means Apple's servers are busy, but everyone else seems to be getting the update fine.
My internet connection is strong (22M down / 5M up) and I can access everything else out there, including the iTunes Store. Any ideas?Agreed, I had the same problem but after reading your post I decided to keep trying and it eventually worked. Thankfully for me at least it worked on about the 10th attempt!
Thanks! -
My iPad can not download any thing at all.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
IOS 5 on 3Gs iPhone,There was a problem downloading the software for the iPhone
I have attemepted to update my iPhone 3Gs 8-10 times now over the past three days and keep getting the following error message:
There was a problem downloading the software for the iPhone " My iPhone". The network connection timed out.
Make sure your network settings asre correct and your netowrk connections are active, or try again later.
This is after i wait 45-60min for iOS 5 to download each time.Hi,
I am having the same problem as eimaj311 - and I dont have Kaspersky. I would like to believe that the error is not even related to network speed. I understand there would be a high demand on the servers - but this would have been anticipated and addressed - if so why the error message. I think downloading 700Mb would have been easier if iTunes can save whatever was downloaded and resume from that point in the event an error occurs.
In the mean time I am doomed - looks like the timeout error messages are there to stay. -
Hi
I am trying to restore my iphone 4 iOS 5.1.1 uding itunes the latest version update. but always I am disconnected in the mid of the process sometimes an getting the message :
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
I have Internet speed of 12MB. and have changed different USB cables and laptop with Intel Core i5 .
Is there any one has any idea???i tried itunes in different computers and itunes recently installed .
the issue that the restore never completed always freeze in the middle and giving the above note.
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
Is there a way to refresh the restoring update in itunes ???
in case they proxy or Antivirus issue it suppose not not to start the restoring process at all Is not ???
but in my case always start as normal then freez ........
any other suggestion -
As of today, neither sample songs on the music store nor songs already downloaded will play correctly. They are stuttery and slow. I have iTunes 10.5 and have not downloaded any upgrades for anything recently. They were working last night. Thoughts or advice?
I found a solution that worked for me. Here is what I did and where I found it.
"Looks like I tracked down the problem, it worked for me so I hope this works for everyone else experiencing problems. Go to your Task Manager and locate the program APSDaemon.exe (Apple Push)..... if you see this executing terminate the program and then startup iTunes and it should come up fine. You will see afterwards that APSDaemon.exe (Apple Push) starts back up but this is fine as long as iTunes has already started.
I tried playing both music and syncing up my iPhone with no problems. Note if you shutdown iTunes again you will have to terminate the process APSDaemon.exe (Apple Push) again. Haven't had time to see what in the world Apple Push is but this appears to have corrected the problem so that you can at least use iTunes and sync any device that needs to be synced.
Hope that helps everyone!"
https://discussions.apple.com/message/16998456#16998456 -
I keep getting the error "there was a problem downloading the software for the iPhone. The host is down?
Thanks so much for your reply. In the meantime, everything else is working. I called Apple support and they were very unhelpful, wanted to charge me for support on a phone I'm trying to get rid of to upgrade to the iPhone 5, but, I can't get rid of it until I synch it to my computer.... Any suggestions to see what's blocking it?
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Why I can not Download Any Apps by Itunes11.3 on my MacBook Pro?
At first I wanna give you a thanks for All you guys.....
I'm facing a great trouble now-a-days. I can not Download Any Apps by Itunes11.3 on my MacBook Pro. But I can do ti by 10.1 or before version. When I see such this problem, I thought if I update my OsX, my problem gonna be all right. But nothing gonna fine. till I'm facing same problem. I download Itunes again and again but nothing gonna change. Now please say me, what can I do???The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you running any anti-viral software or a firewall? Little Snitch? -
HT1386 I have a brand new Iphone 5, I use Itunes 10.7 I can not get any music on my Iphone,
I have a new Iphone 5
Add a new music cd to the library and then sync music
Also tried manual
TRied on several computers for some hours and evenings
Can not get any music on my Iphone at all
Sometimes I get informed that after copy some are not copied as they have the wrong formet
Also tried with a new CD
No fault during sync, but no musicGood.
Three things come to mind:
1. I think you're implying when you travel away from your home to a more populated area, the cellular coverage improves and your iPhone works well. Is that right?
2. Do you have a case or some other obstruction over or near your iPhone's antenna? Have you tried moving or removing any possible obstructions near the antenna?
3. AT&T has a (free) app in the App Store called "Mark the Spot". You can use this app to report voice and/or data issues to AT&T, as well as keep up on progress they may be making in improving coverage in your area. Your trouble reports are geotagged (if you wish).
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