Can not download creative cloud app
So this has been going on for a few hours when I try to Download the Creative Cloud app.
I was wondering if anyone else got this problem? and how it was solved?
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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can not download Creative Cloud single-app membership for Adobe® Photoshop® (one-year) after purchasing online (received email confirming order) can you help?
Macbook Pro OS X Version 10.7.5
Processor 2.4GHz Intel Core i7
Memory 8GB 1333 MHz DDR3
After using the trial version of Photoshop CS6, I decided to purchase the one-year Photoshop cloud version.
I was told by a friend to do a "clean" download, so removed the "previous version".
Now when I click the "download" tab, nothing happens.
Can you help?Please download/install CC desktop : https://creative.adobe.com/products/creative-cloud and try downloading Photoshop. If still the same issue then as suggested by Mylenium run the cleaner tool and try downloading again.
You may even try the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Please ensure to follow the very important instructions before download.
Regards,
Romit Sinha -
On How many computers and iOS devices can I download creative cloud app?
On How many computers and iOS devices can I download creative cloud app?
so far it is on an iMac, an macbook pro, an iPhone , and iPad. now it won't download onto a macbook air.Hi,
see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html here >>> How many computers can I install on
I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
Hans-Günter -
I can not download creative cloud after I purchased
How can I download creative cloud after I purchased? i am not given the option in 'manage my account"
Hi M Goode,
Please refer to the help document below to download and install the Adobe creative Cloud:
Creative Cloud Help | Download, install, update, or uninstall apps
Regards,
Sheena -
Can not download creative cloud desktop on a mac desktop-i've paid for months!
how can i talk to someone? SO frustrating and a RIP OFF! DO NOT DOWLOAD
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Can't download Creative Cloud apps
I keep getting "OS X doesn't recognize internet addresses starting with "aam:".
I've finally resolved the problem by using the application cleaner. However, every time I try to reinstall I get a message that my subscription has expired. Maddening ….
Kimberly
Kimberly Watters
Executive Director
Waynesboro Downtown Development, Inc.
301 West Main Street | Waynesboro, VA 22980
W: 540-942-6705 | C: 540-290-6127
[email protected]
www.waynesborodowntown.org<http://www.waynesborodowntown.org>
cid:8670F38E-0D5C-463D-BC4C-FA1A13D6410D -
I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?
Hi Wendy,
in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
And he recommends this link https://creative.adobe.com/products/creative-cloud.
Hans-Günter -
Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
i downloaded creative cloud to my mac as I wanted Illustrator. But while I can find the creative cloud app, I can't access the actual illustrator program. Help!
Hi Amy,
Kindly try the below mentioned links.
Creative Cloud Help | Download, install, update, or uninstall apps
Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
Thanks,
Atul Saini -
Can I run Creative Cloud apps on my new iPad Air?
Can I run Creative Cloud apps on my new iPad Air?
No, the applications only run on Windows and Mac OS X.
Only the Touch apps PS Touch and Ideas will run on the iPad.
You can see the System Requirements for each of the applications from the Download Center page at https://creative.adobe.com/products. Just click on an application and from that application's page choose the System Requirements link. -
Where can I download "Creative Cloud Packager" from ?
Where can I download "Creative Cloud Packager" from ?
I can find "Info about Creative Cloud Packager"
Such as: http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html#%20%20Adobe%20 resources%20for%20IT
But I can't find a download link, to actually download the tool.. !!
So I've not yet been able to get hold of a copy..
From what Web address should I be downloading it from ?Hi UOWpete,
If you are a CCE customer then you may log on to www.licensing.adobe.com to get the CCP.
For CCT customer only admin have access to CCP after logging to creative.adobe.com.
Regards,
Romit Sinha -
Why I can't download creative cloud application?
I just purchased the promotion going on for 10 dollars, that includes photoshop and ligthroom. But I had to download creative cloud app first, and I'm not able to download it.
Renep34480872 do you receive any error messages when you attempt to install the Creative Cloud Desktop application? What operating system are you using?
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Why i can't install creative cloud Apps ?
why i can't install creative cloud Apps ?
We can't know. You have not provided any system infoirmation or other technical details, including and especialyl what errors you get.
Mylenium -
hello
I can not update creative cloud. Stuck at 2% with the following message: attempted connection to the server ...
I have a pc
pls help merestart your computer and retry.
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Can not update creative cloud, it keeps saying "Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support". Any ideas?
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
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