Can not erase my old macbook, because the 'erase' option is not highlighted when i go to disk utility! help

i am trying to completely erase an old macbook, but when i go to disk utility and click on the disk, the 'erase option' is not highlighted. not sure what to do with this. is there a way to re-start and press some f-butons which will erase the **** thing? help!

i no longer have the install disk- this laptop is really old! if i had the start up disk, i'd be fine
this is what i'm getting when i try-

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Same issue man. Apparently a lot of people are reporting this. The same issue is happening with Ipads.

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I have 32 bit iTunes on a 64 bit Windows. Can't install 64 bit because the 32 bit will not uninstall (or run).

I have 32 bit itunes on a 64 bit Windows. Can't install 64 bit itunes because the 32 bit willl not uninstall.

Excellent news.
That one can sometimes hit people if they've used the PC Mover utility to transfer a 32-bit iTunes program onto a 64-bit system. Similar issues can arise if a 32-bit Bonjour or 32-bit AMDS get transfered across to a 64-bit system by PC Mover, so it might pay to keep a weather eye out for that (if you've used PC Mover).

TS1702 Hi I bought Final Cut Pro X to my old macbook but the week later I bought a new bacbook pro and wonder how to download the final cut program to my new mac.I find the item in iTunes, but not in apple store.I find Final c in fins, but iTunes can't d

Hi I bought Final Cut Pro X to my old macbook but the week later I bought a new bacbook pro and wonder how to download the final cut program to my new mac.I find the item in iTunes, but not in apple store.I find Final c in fins, but iTunes can't download

Use the Mac App Store application and go to the purchased tab, which you'll find at the top of the Mac App Store window.

Library Lost - Please HeIp I tried updating my old ipod & now all 10,000 songs in my library have an ! next to them and I get the error message "song " " could not be used because the original file could not be found" on every song I try to play

Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years). I plugged it into my pc, it was recognized and the software updated. I created a new playlist and tied to sync the ipod. This ipod had never been used on this pc/itunes since the pc is only 2 years old. When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing. I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs). When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them. Only my recent purchases from itunes do not. When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found." How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!? I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again.
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tt2

Can someone please tell me the cause of the msg-The song could not be used because the original file could not be found- and how I might correct that problem?

Can anyone please tell me the cause of the msg-The song" " could no be used
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Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

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Message was edited by: Woildbill

I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
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1. Look in iTunes Advanced Preferences to see where iTunes is saving files. (Edit, Preferences, Advanced)
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2. Ensure you are able to see hidden files - Control Panel, Folder Option, View, Show Hidden Files
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Hi,
I'm in the same boat. I have an older 13" black MacBook and bought a new 13" MacBook Pro. Your outline isnt' what I experience, yet it's similar to the Apple Article at
http://support.apple.com/kb/HT1820
They have the following steps:
These steps assume you have a Mac OS X 10.2.3 or later CD:
1. Insert the Mac OS X CD.
2. Restart the computer.
3. Immediately after the startup sound, press and hold the "C" key to start up from CD.
4. When the Installer screen appears, do not click Continue. Instead, choose Installer > Open Disk Utilities.
5. Select the hard drive to erase.
6. Click the Erase tab.
7. Select the volume format from the Volume Format pop-up menu.
8. Click Options.
9. Select the checkbox for "Zero all data".
10. Click OK.
11. Click Erase
I'm not sure if I'm obtaining what I want; Zero erase then reinstall. I'm using my OS X Leopard Install Disk. I did steps 1 - 3. As I held the "C" key, I got a gray screen with the Apple logo and a spinning icon below. It did this for about 3 minutes (my "c" holding finger was getting sore )
I never got a step 4. It went straight to "Choose a Language" I did: English
I never got choices 5 to 11.
I got the screen showing the drive and asking if I want to install. I continued.
I then opened the "Options" tab. There I could erase existing OS install and then reinstall. There was never a choice for "Zero All Data."
I'm currently letting it do it's thing and it's in stalling, about 26 mins to go, already been about 20 mins.
Did I miss something, or is the "zero" option not the same for Leopard?
Much thanks,

Can not erase my old macbook, because the 'erase' option is not highlighted when i go to disk utility! help

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