Can not find out Approve or Reject buttons in exchange 2013 approval

Hi all
I have created messages approval rule. when User1 sent message then Forward the message for approval to User2.
But when User2 login to OWA or MS outllook 2010 then User2 can not find out Approve
/ Reject buttons.
Please help me solve this problem
Thanks

Hi,
It is so strange. I noticed that the Approval Requested message was sent to two moderators: Administrator and TruongCM. Please confirm if the Approval button is missing in both moderator's Outlook.
Please close Outlook, then send a test email and receive it by using OWA or Outlook Online mode to check whether the issue persists. Also create a new Outlook profile to have a try.
Please update your Outlook 2010 with the latest patches and service packs.
Regards,
Winnie Liang
TechNet Community Support

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Can not find out Approve or Reject buttons in exchange 2013 approval

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