Can not find purchased songs

my itunes can not locate songs that i have purchased from the itunes store.

Check out the iTunes FAQ...Hopefully that will help you.
Finding Lost Music FAQ
http://www.apple.com/support/itunes/store/lostmusic/

Similar Messages

  • I can't find purchased songs in Music Library or in Recently Added.  The purchases are on my account.

    I can't find purchased songs in Music Library or in Recently Added.  I have searched my library but they are not there.  Itunes says that all recently purchased items have been downloaded.  Where are the songs?

    I don't know how, but this problem resolved itself for me.  If you don't see the downloads go to Documents, My Music, iTunes and then scrounge around to see if you can find a file with new downloads in there.  Then you can drag them to the iTunes icon. 
    Then try shutting down iTunes, and your computer and restart to see if this issue fixes itself.  I know, only a Mackie would think that a computer could fix itself. 

  • ITunes can not find orignal songs

    iTunes is saying it can not find orignal songs. The ones it can not find are all the songs I put on there from my Cd collection. Having taking the time 3yrs ago to put them all on itunes I do not want to do that again. So itunes does not fully sync with my ipod. Also that means I can not create a play list with any of those songs.

    Unfortunately you will either have to locate the files for those songs on your Hard Drive or re-import them to iTunes. There are however several steps you can take to make sure that this doesn't happen again.
    1. In iTunes go to Edit > Preferences
    2. Choose the Advanced tab in the Preference window
    3. Under General their will be a option to check "Copy file to iTunes Music folder when adding to library" select that
    4. Exit the window by pressing OK
    Also you will want to consolidate your iTunes library to reduce future loss of other files currently in iTunes. By consolidating your files it will place a copy of all of them inside your iTunes folder on your Hard Drive. To consolidate your library use the following steps in iTunes.
    1. Advanced > "Consolidate Library..."
    2. A warning dialog will appear stating "Consolidating your library will copy all of your music into the iTunes music folder. This cannot be undone" Press "Consolidate"
    iTunes will copy all your files to the iTunes Music folder. This will NOT copy any of the files that it cannot find though.

  • Itunes can not find original song file

    Suddenly my itunes can not find the song's original file.
    I see that the file is on the driver but when I double click on Itunes I get this mesage:
    "the song could not be used because the original file could not be found.
    Any helpers out there?
    THKS

    I've been experiencing this problem for a while now. It happens with version 7.1 but it started with an earlier version of iTunes 7. I never experienced it before iTunes 7. In my experience the number of files iTunes "thinks" is missing increases with the length of time iTunes has been running between restarts (I usually just put my system to sleep overnight so it can "run" for days on end). When it first started happening I used to go and find the "missing" music file(s) and reconnect it(them). Then, one day, I found a flood of "missing" songs. I decided I had nothing to lose by stopping iTunes and restarting it. When I restarted iTunes none of my songs were missing! This indicated to me that it's the iTunes code that's active after a restart that has a bug that makes it lose track of the music files.
    To check, I looked in the Music/iTunes/iTunes Music Library.xml file for songs while they were being reported as "missing", and, lo and behold, the song file locations are still there. iTunes must reread the xml file when it starts up and this cures the problem, at least in my case. (Too bad it doesn't use the file while it's running.)
    I usually just play my entire library in random order. So, if a song or two disappears, I'm rarely aware of it. All I've been doing lately is stopping and starting iTunes when I feel like getting rid of the "!" scourge.

  • Recently reloaded windows xp and can't find purchased songs..

    I recently reloaded windows xp onto my computer, and I redownloaded iTunes and now I can't find any of the songs I had purchased before. Will someone please help me find the songs or figure out how to get them back??

    If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
    If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    You might also want to check out these pages for future reference:
    How to back up your media in iTunes
    Back up your iTunes library by copying to an external hard drive

  • HT203167 I can not find a song I purchased on iTunes.

    the song shows up under purchased but not in library

    Try this article:
    http://support.apple.com/kb/TS1408

  • Can not DL (purchase) song - not enough memory iTunes error

    I was trying to purchase a song and itunes told me it couldn't complete the download because there is not enough memory available. It also says it's an iTunes error.
    I have not completed the most recent upgrade.
    I read somewhere else that I may need to uninstall and reinstall itunes but I'm afraid to lose my library.
    help please

    Guys .... here's a possible solution = clear the SSL Cache in Internet Explorer. Worked for me - albeit I'm on XP. The same 'fix' also worked when I (and zillions more) couldn't access the Store many months back
    I can't see how trying this could cause any harm - and it might fix you
    It's done in a flash ........
    1 Click Start > Control Panel.
    2 Double-click Internet Options.
    If you do not see the Internet Options icon, in the left side of the window, first click Switch to Classic View.
    3 On the Content tab, click Clear SSL State.
    4 Click OK, when you get the SSL Cache Cleared Successfully message.
    5 In the Internet Options window, click OK.
    Lemme me know if it clears at the Store, for you

  • Can not find any song of iTunes match on my iPad 2 with ios7

    Since üpgrad Viele liebe Grüße to iOs7 I do not see any of my song on iTunes which were not nought at Aplle.
    Who has an idea or can help?

    Timerift wrote:
    When I try to play a song though it just starts skipping to the next song and then the next one.  Unless there was a song local on the machine it just keeps skipping to the next and to the next.
    I think this may be a clue to the problem. When you purchased the MBA did you restore any of your personal data from a prior backup? In particular, did you restore any prior data in the Music folder?
    Or, did you simply launch iTunes and enable iTunes Match?

  • Can't find purchased song in iPhone 5s playlist

    I purchased and downloaded two songs to my iPhone 5s from the iTunes store. When I check my "Songs" playlist and the list of "Artists," the songs do not appear; however, when I look under "Purchased" (under the "Store" tab), the songs are there and they've been downloaded. Consequently, the songs won't play in my car when my iPhone is paired via Bluetooth.
    Can anyone shed light on this please?? Thank you!!

    Make sure you are signing in with the same Apple ID and password you used to originally purchase the song.

  • Upgraded IOS5 and Cloud,  can not find Purchases books

    After upgrading all systems I lost over 10 books (Apple) and one Audiobook?

    Restore them from your backup copy of your computer.

  • I can not sync the song I deleted in iOS again to my iPhone

    I deleted a song from my iPhone 4, in iOS 5.0.1. When I sync this song to my iPhone 4 next time, I can NOT find it any more! I tried to sync the song individually or sync the whole album, but I still can not find the song... I just want to listen to this song agian. How can I sync this song to my iPhone again? Is this a bug for iOS?

    Yes, the file extension is M4R.  Does it matter where I save these files on my Macbook?  I then opened them in Itunes and played them.  I did find the Tones folder in Itunes but the Tones or Ringtones tab does not show up when I select Iphone (within Itunes).  When I open the Tones folder in the Library, it is empty.  Thanks in advance for your help.

  • Can't find my songs on theIpod

    I transfered some songs to my ipod. when connect to the computer and when I open the ipod they show. When i idsconnect the ipof from the computer. i can not find the songs. They do not show in the music>songs file
    Hmmm where are they?
    WhenI transfered them over, I just opened a folder with musi in it and highlighted the songs and right clicked send to Ipod
    i am running windows xp home
      Windows XP  

    I found the problem and fixed it.

  • Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device.  Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

    Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device.  Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

    Donna,
    You have to delete the DRM copies from your library first. 
    See the section "Can I upgrade my previously purchased music to iTunes Plus?" in this guide: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)

  • HT1918 I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

    I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

    I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

  • HT1391 I have down loaded a number of songs but after a short while they go messing. I tunes can not find them. If I down load from a cd there is no problems. I tunes can always find them. For that reason I no longer down load from the I tunes store. why

    iTunes can not find the music that was down loaded form the iTunes store. Why? Where is it locateded? They are there and play for a short while then they disappear. Why? What is happening to the songs that I have down loaded????? Anything that I import form a cd is still there!
    Why can't iTunes find what I down loaded from the iTune store???????
    If Heaven
    3:31
    Andy Griggs
    This I Gotta See
    Country
    17
    In front of the "if" there is a gray circle with and "!" in the center. When I click on the song to play I get this message.The song could not be used because the original file could not be found.

    iTunes can not find the music that was down loaded form the iTunes store. Why? Where is it locateded? They are there and play for a short while then they disappear. Why? What is happening to the songs that I have down loaded????? Anything that I import form a cd is still there!
    Why can't iTunes find what I down loaded from the iTune store???????
    If Heaven
    3:31
    Andy Griggs
    This I Gotta See
    Country
    17
    In front of the "if" there is a gray circle with and "!" in the center. When I click on the song to play I get this message.The song could not be used because the original file could not be found.

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