Can not find Sound BLaster Live 24-

i put in the card and it dont come up and say that it has found new hardware... i tried installing with the CD it said not found please make sure hardware is installed properly .... what do i do

Hi,
Can you please check:
1. Is this a retail or OEM card? OEM cards (usually came pre-installed with your computer) may not work with drivers from the download site.
2. The sound card is not being detected by your computer at all. Please go to Device Manager and find out the status of the sound card.

Similar Messages

  • DVD-Audio and "can not detect sound blaster card" with Audigy2 Va

    I recently purchased an "Audigy2 Value" card from an eBay user, because I recently purchased some DVD-Audio discs. I downloaded the Audigy2 drivers from the website, and the Creative MediaSource player. 5. Surround sound worked fine for me, though sometimes the driver would reset to the default 2/2. sound and I would have to re-select 5. sound, which was annoying.
    Then I was completely unable to get the MediaSource player to recognise my DVD-Audio discs, and the EAX functionality of the player would never work. The EAX logo never appeared in the player. When I tried installing the MediaSource player from an install disc, I got the message "can not detect sound blaster card". Then I discovered the world of EEPROM problems.
    I followed advice from some other threads, including using ScanPCI to get information on the card, which yielded the following result.
    When installed on my machine (Asus A7A266 motherboard) the ScanPCI reads:
    Vendor 02h Creative Labs
    Device 0008h Unknown
    Command 0005h (I/O Access, BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 00h, Header Type 00h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Multimedia, type Audio
    Subsystem ID 0002h Unknown
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 0000A800h
    System IRQ 5, INT# A
    New Capabilities List Information :
    Power Management Capabilities
    Supports power state D2
    Supports power state D
    Current Power State : D0 (Device fully-operational, no power saving)
    On another machine (specs unknown, it's a "house pc") I got this (with 3 entries!):
    Vendor 02h Creative Labs
    Device 0002h EMU0K Audio Chipset (SB Li've!)
    Command 0004h (BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 04h, Header Type 80h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Multimedia, type Audio
    Subsystem ID 002002h CT4850 SBLi've! Value
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 00009000h
    New Capabilities List Information :
    Power Management Capabilities
    Current Power State : D0 (Device fully-operational, no power saving)
    Vendor 02h Creative Labs
    Device 7002h PCI Gameport Joystick
    Command 0004h (BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 0h, Header Type 80h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Input, type Other
    Subsystem ID 002002h PCI Gameport Joystick
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 00008800h
    New Capabilities List Information :
    Power Management Capabilities
    Current Power State : D0 (Device fully-operational, no power saving)
    Vendor 02h Creative Labs
    Device 0008h Unknown
    Command 0004h (BusMaster)
    Status 0290h (Has Capabilities List, Supports Back-To-Back Trans., Medium Timing)
    Revision 00h, Header Type 00h, Bus Latency 20h
    Self test 00h (Self test not supported)
    PCI Class Multimedia, type Audio
    Subsystem ID 0002h PCI Gameport Joystick (Guess Only!)
    Subsystem Vendor 02h Creative Labs
    Address 0 is an I/O Port : 00008400h
    New Capabilities List Information :
    Power Management Capabilities
    Supports power state D2
    Supports power state D
    Current Power State : D0 (Device fully-operational, no power saving)
    (Just a note: above you can clearly see that it does not say I have an Audigy, it thinks it is a SBLi've. Is this normal? The card IS an Audigy 2, it says so on the card.)
    So, I put the card back on my own PC, thinking this has fixed my EEPROM, but I get the same as before. Subsystem ID 0002h. And of course the install software will not detect the card.
    I realise that I could go back to using the web drivers, but this still leaves me with MediaSource not recognising the card and not enabling DVD-Audio or EAX, which is why I bought the card in the first place!
    I have heard that the VIA chipset is possibly to blame for the EEPROM problems on the Audigy cards, and certainly it seems like it is not permanent, since it gave different information on the other PC. So now I am seriously considering getting a new motherboard.
    Do other motherboards cause this same problem? I don't want to buy another board and get the same trouble. All I want is to be able to install my MediaSource and have it recognise my card so I can listen to my DVD-Audio discs.
    Cheers,
    Russ.

    Figured out my problem. Installing the drivers from the web to begin with was a bad idea. They just did not work properly with the card.
    The "card not found" problem has gone as well, after installing it in another PC. I am also using the proper install disc now, as the other one I was using turned out to not be for the Audigy 2 value after all, but was an Audigy 2 install disc. That easily explains the "Card not found" error. The differing results from the ScanPCI program are still bizarre, though.
    Thanks to all of the people on the forum who posted information in other threads to help me deal with this issue. For now I am sticking with the original drivers from the disc and I am not upgrading.

  • Can't install Sound Blaster live 5.1 on Windows XP machine

    Hi,
    I've been using?Sound Blaster Li've! Platinum 5. on my pc running Win ME for years. I've just formatted the PC and installed Windows XP Professional on it and now when I try to install Sound Blaster from the original installation CD, I get the error "Sound blaster li've 5. is incompatible with this version of windows". It still allows me to install but then I get all sorts of errors when playing back audio files etc.
    I've now?re-installed XP but obviously can't use Sound Blaster and I would really like to!
    I'm a musician and not?technically minded?at all so any ideas would be greatly appreciated.
    Thanks - Abrie

    >Re: Can't install Sound Blaster li've 5. on Windows XP machine: Hi Abrie,
    Is your sound card was preinstalled or was it come in a retail box?
    If it is a retail version then you get the driver and applications (Win XP Professional 64 bit) from the below link.
    http://support.creative.com/Products/ProductDetails.aspx?catID=&subCatID=206&prodID=572 &prodName=Li've! Platinum 5.&subCatName=Li've!&CatName=Sound+Blaster&VARSET= prodfaq:PRODFAQ_572,VARSET=CategoryID:
    Please copy the entire tag (entire 2 lines)?above and paste it in the web browser and hit entre.
    Please let me know whether it works fine or not.
    Cheers
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  • Setup could not find sound blaster card Audigy on your system, But I'ts there, can anyone he

    Still having problems, card works fine , no conflicts, onboard soundcard disabled, but can't install software, I have the same system that it has always worked fine on, only difference is I have bought Windows XP Media Edition, It's a Audigy Platinum EX. KX Manager Works Fine, Even the remote So any guesses guys

    halo234 wrote:
    I can't find ctpanel.exe anywhere. I search all my HD's. I must applogies as when I reffered to the other driver I meant the ones from the creatve download site. Such as SBA2_PCWDRV_LB__84_55-R or SBA2_BETADRV_US_2_05_0000. The only I have managed to install is SBA2_EAX4DRV_0303.Message Edited by halo234 on 09-09-2005 09:03 PM
    You find the ctpanel.exe from path SBA2_EAX4DRV_0303\Drivers\WDM\COMMON when you extract the installation packege to your HD, using WinRar.
    You get the latest drivers for your card from station-drivers.
    Extract the driver package to your HD and install drivers using CTZAPXX.EXE found on path Drivers\Support\i386.
    If you download and extract these new drivers, you find the ctpanel.exe from path
    - creative-audigy-5.2.06.6-win32-64-whql\Drivers\wdm\common\i386 or
    - creative-audigy-xfi-5.2.02.43-2kxp-whql\wdm\common\i386
    (depending on which drivers you have) when you extract the package to your HD.
    .jtp

  • Can not detect Sound Blaster Audigy 2 on this sys

    Im having trouble install drivers (apart from the old CD ones and some out of date ones) all the latest drivers or beta drivers say they cannot detect my card. I have an Sound Blaster Audigy 2 OEM which i bought nearly 2 years ago. I've tried swapping it to a different pci slot but makes no different Constant crashes when playing openal games. Even if i install the lates openal file. But i need to find out why i can't install the newest drivers and why they say i haven't got an audigy 2 when i have. In my device manger even says that its an "Creative SB Audigy 2 (WDM)" My system is as follows...
    Windows XP Proffesional SP2 32Bit
    P4 3.0ghz
    .25Gb DDR 400 Ram
    Geforce 6800 Ultra 256Mb
    Asustek P4P800-E Deluxe Motherboard
    Creative Sound Blaster Audigy 2 OEM
    PCTV Rave TV card
    Please some one help me, it will be greatly appreciated. If you need anymore info please let me know ( i may uninstall and remove the tv card just to get it off my list of perhaps the audio part of the tv card could be interfering ?)Message Edited by Alexia on -2-2005 :52 PM

    I am getting the exact same problem. Just downloaded the "Creative Sound Blaster Audigy unified series Beta driver with OpenAL support 2.08.0002" for my soundcard which is an Audigy 2 OEM (Model No. SB0240).
    I am using WIndows Media Center Edition 2005, but when I try to install the beta drivers, I get the following error message:
    "Setup is unable to detect a supported product on your system. Please ensure that your product is properly installed before running this setup program
    Setup will exit."
    My Device Manager shows Creative SB Audigy 2 (WDM) with driver version as follows:
    Driver Provider: Creative
    Driver Date: 23/06/2004
    Driver Version: 5.2..444
    I am currently hearing sound fine (so the soundcard is installed correctly), but the sound keeps cutting out from games that use OpenAL.
    Anyone else getting this problem? How did you fix it's

  • Can't remove Sound Blaster Live! software from Control Pa

    Hi,My Sound Blaster Li've 5. digial card isn't being recognised by my system and seems to be faulty. I tried removing the software but when I click on the Sound Blaster Li've! in the control panel nothing happens. I still have the Creative folder in my programs. I run Windows XP SP2. I have tried also under Safe Mode with the same result. Is there a Creative Software cleaner/uninstaller program (that doesn't look for the card first)?

    Let's make this easy.
    First download and install Driver Cleaner Pro; http://www.softpedia.com/get/Tweak/Uninstallers/Driver-Cleaner-Professional.shtml
    Then clean out all creative and creative lite drivers then delete any folder in your system that has the name creative on it (usually find these with a quick File or Folders search in the start menu. Then download and install Crap Cleaner; http://ccleaner.com/, go a head and clean out files and do scan of the registry with ccleaner and remove unneeded reg stuff. Now reboot. One more thing, if you still see the "Device Control" icon in the control panel you must remove it's corresponding .cpl file in the "\windows%base%\system32\" folder.

  • Can not detect sound blaster c

    ok, i've read all the posts and nothing helped. I have an audigy gamer and also audigy 2 zs plat. pro both i get the message :
    "s on your system please make sure your cards installed correctly before running this program now exiting"
    My heads about to explode dealing with this *poop* what is the problem? when i first got the cards they installed perfectly fine.. then i downloaded and installed the beta drivers and didnt like them so removed them and tried installing the origional ones. but now I get that message..WTF...Please help asapMessage Edited by Ih8creative on 2-5-2005 0: AM

    Creative is horrible when it comes to support! They still haven't figured out how to solve the no card issue. Luckily, I now know how to solve it, thanks to a fellow card owner.
    This is what you need to do to update your drivers for your card:
    . Uninstall your current drivers
    2. Shut down the PC and pull the card out and try to put it in a different pci slot. If you do not have another slot available just remove it and place it back in to the same slot making sure there is no dust in the slot first. I recommend using compressed air, although it's not necessary.
    3. Your card should be recognized by the PC when starting up. Install the drivers that came with the CD.
    4. Download the drivers from this site, if you need info on what exactly to download just ask and I'll try to help. You will not be able to install the drivers by clicking on the .exe file you just downloaded because it will give you that same stupid error, so on to step 5.
    5. Using a program like winrar (trial version can be downloaded) extract the files from the .exe file.
    6. Looking into the files you just extracted you should see a folder that says "Drivers". Click on that folder and then find the file that says "CTZAPXX.exe". After clicking on that it will start to install the updates.
    This should work... it did for me. Any other audio update you want to do from now on will have to be done this way.

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  • Can't install drivers for Sound Blaster Live! No ctzapxx.exe file

    As above, I had to reboot my system and used a disk eraser as I wanted a clean slate. So obviously I have to reinstall the drivers for diff things such as sound card, USB 2.0 card etc. Everything goes fine until I get to installing the drivers for the Sound Blaster Li've!?I inserted the disc and installed the drivers, then I restarted Windows as requested. When it loads back up it'sdetects the sound card and trys to install the driver, but it can not find the driver anywhere, not on the PC or on the CD. After looking into things I thought I would go down the approach using the ctzapxx.exe file mentioned here - <a target="_blank"]http://93.95.7.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=4,E=000000000033636605,K=5285,Sxi=8,Answer2655 5=obj(26555)bj(26559[/url])?But for some reason this file isn't on the CD, which is what I think is stopping me from installing the drivers. My OS is Windows XP SP2. I have files that a similar in name to ctzapxx.exe , but they don't seem to do anything. I am usual ok with computer software but hardware and BIOS etc isn't my strong point as you may have gathered. I'm hoping someone knows how to sort this as it is a real pain not having any sound. Any help will be much appreciated!If you need anymore details to help identify the problem I'll provide them ASAP. Thanks in advance,Andy

    the unipack download from creative will not work. first, try asking around if somebody else has the same 5. creative card as yours. the only solution for your problem is to use the installation cd that came with your creative card. I lost mine so i went to a pc repair shop and inquired if they have a copy of such cd - they normally do.
    . you need to remove all the programs concerning creative from add remove programs. 2. shut down, and remove the sound card. 3. turn the pc on and let windows boot normally. install the the softwares and drivers using the cd that came with the box. 4. shut down and install the sound card 5. turn on the pc. windows will find a new hardware and will find the right drivers bec you have previously installed them. There is absolutely no need to reformat your hard dri've.

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    Similar to the thread for Win XP, I have inherited a BA7500g speaker system, and purchased a new Sound Blaster Live! 24-bit card for my Win2k system. Cannot get the speakers to work, although the speaker test works from the BA control unit. Noticed the digital audio input cable is color coded, and I don't have the original card that matches this scheme. Could this be the problem?

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  • How to produce 5.1 sound with logitech z5500 running on iMac 10.5.8 with sound blaster live 24 bit external.

    How to produce 5.1 sound with logitech z5500 running on iMac 10.5.8 with sound blaster live 24 bit external.

    First off your operating system version is obsolete and not being updated for security issues from Apple.
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    If it's able to accept optical toslink cable from the Mac's toslink stereo mini port (if it has optical output) and then send that to the z-5500 via the analog speakers, then you should be fine.
    I'm afraid you'll have to do some more digging to get it to work.
    The only surround sound your going to get is by playing DVD movies that have it, then it can't have Dolby 5.1 as the Live 24 bit can't decode it.
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