Can not get ipod or itunes program to install

Help! I cant get ipod or itunes to install on my computer. When I enter the CD, installation begins. It gets thru the ipod installation and then gives me an message at the tail end of the itunes installation....this is what it says in the box:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem
We have created and error report that you can send to us. We will treat this report as confidential and anonymous
To see that data this error report contains, click here
debug send error report dont send
I have removed, reinstalled, restarted ipod and computer, disabled nortons, I even tried to install itunes from the website. Nothing worked. I still get that message every time.
I would really appreciate someones help one this. This is my first ipod and I was so excited. Only to be let down by my computer!!!
Dell   Windows XP  

I'm having the same problem. If you figure it out, please let me know. Thanks.

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