Can not get my Envy 15 3040nr to recognise my USB connected external hard drive

Hi All,
Have recently upgraded my HP Envy 15 3040 nr to Windows 8. All good except it wont recognise my USB connected external hard drive. At first I thought my USB port(s) might be faulty as it did recognise the drive a few weeks back but now it wont. Tried connecting other USB devices and they worked no problem.
I have also recently upgraded the BIOS on my laptop and wonderd if this might be the root cause. All in all somewhat perplexed.
Any ideas, suggestions greatly appreciated. 

Hi
In order to resolve the issue that I think that you  should uninstall the Universal Serial Bus controller in Device manger by uninstalling all options under the USB controller.
Then restart the laptop and uninstall driver will be installed automatically.
Tell me all findings that external harddrive is detected or not.

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