Can not get on line-nor acccess email using road runner

I have stated my problem as clearly as I know how-can not access Mozilla Firefox to the internet or my e mail

While it is true that some things on the internet cannot be done without having the specifically required hardware/software, usually one finds that everything works, although sometimes more slowly. "Not supported" can mean anything from "true doesn't work" to "may work but we have not tested it and therefore say 'not supported'" to the tech is clueless and just tells you "not supported"!!
Most likely, you have not set various internet-related control panels correctly, or maybe all the necessary control panels and extensions didn't get installed (especially if one did a custom installation instead of easy install.) Double check all your settings, as sometimes a stray character or space can upset things.
Are you using a dial-up or a broadband (cable, dsl) connection, as the settings have to be tweaked differently for each?
While an Apple-friendly ISP should not be required, having one is certainly a joy. Go visit www.themacisp.com or www.macdialup.com for a couple which do a good job and have great tech support, or google for others.

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