Can not get the alignment to happen and load new OfficeJet 7500A

Just bought Office Jet 7500A 4 in one wife format printer got everything out and ready to go and relized I had plugged in the usb cable un plugged everything and started a gain but to no avail. please help what can I do loaded the software to the connect and it won't read?
Anything would be most appreciated have a art show to go to this friday!!!!!!!!!!

Hi,
Please unplug any USB and remove any Cartridges and the printhead from your printer.
Turn the printer Off and then On again, follow the on-screen directions.
Make sure not to insert any printhead or cartridge till being asked to do so,
If during the steps any part is not being recognized correctly, power cycle the printer
Please let me know if you may see any progress or if there is any print performed during the alignment.
As well, if any particular message appears, please let me know the error.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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