Can not hear phone calls unless using speaker or headphones

Today, my speaker stopped working for phone calls. I can hear my phone ring, I can listen to music and can hear normal text/email sounds. But when I go to answer a call or make a call, it is just dead silence. I can use headphones to hear though. My iPhone 4 is 1.5 years old and has not given me any real problems before. My apple care has run out and I would love a simple fix that won't cost me $100. I have not used speakers and I spend about 30 minues on the phone looking for a solution. I have restart my phone 5+ times and have restored my phone to a previous backup. Thanks.

Hi,
Got same issue. Even a factory reset failed.
Is this a hardware issue or software issue? Please help.

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HT2188 I can hear caller but they can not hear me except when using speaker phone

I can hear caller but they can not hear me except when using speaker phone

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

No audio during phone calls unless using speaker phone or headset

My husband switched to the Galaxy Nexus a few days ago. All went well until he tried to make a phone call. The audio occasionallyworks both ways during a phone call, but more often it doesn't work at all (either way) or cuts out in the middle of the call. We have tried booting in safe mode to rule out interference from other apps, but the problem persisted. When the audio isn't working, all other sound on the phone works fine. It's only when placing a phone call without speaker phone or headset. There is no sound at all - no ringing, no dial tone, nothing in either direction. I installed a sound manager app last night and all was well until this morning. He did plug in earbuds this morning, and the audio problem returned after he unplugged them. I'm not sure whether the earbuds are contributing to the problem, but I thought I'd mention it. He uses them a lot. Any ideas?

Same problem here. My phone worked great for a week then this problem occurred. After searching XDA Developers, one of the members there came up with an app.
https://play.google.com/store/apps/details?id=com.woodslink.android.wiredheadphoneroutingfix
Not a perfect solution, but does work. I have Emailed with the developer and has helped with any issues that pop up. I suggest the paid version, small price to pay but worth it to make the phone work again.
It would be nice if Verizon/Google actually cared about this issue.

My iphone 5 ATT, i can hear the recording, but can not hear anything from neither ear speaker or loud speaker when i call? what is the problem? what can i do, it is out of warranty.

My iphone 5 ATT, i can hear the recording, but can not hear anything from neither ear speaker or loud speaker when i call? what is the problem? what can i do, it is out of warranty.

1357b wrote:
My iphone 5 ATT, i can hear the recording
What recording?
but can not hear anything from neither ear speaker or loud speaker when i call?
You just wrote you could hear the recording...
You can take it into an Apple store and have it checked out.

Can't hear phone calls/button sounds or use speaker phone lg extravert

I tried to make a phone call but can't hear any ringing, the call goes through but nothing happens. My volume for the earpiece is at maximum and so is the main volume on my phone, I can't hear the button sounds either. If I hit the play button, I can hear the ringtone it plays for volume check and it will also play the power up and power down tones. I tried to use speaker phone, but when I touch the button it won't work. I took the battery out and that did not help at all. I also reset my phone, and that also did not help. I checked my alarm setting since I use that frequently and it works just fine too. I am extremely unhappy because I had this phone replaced in August because the camera stopped working and now it looks like I'll have to do it again but out of warranty.

@ceasonly
I'm glad you still have some way to hear the audio on your phone, but let's get that speaker working! The most common reason for the phone's sound to stop working would be the switch on the side has been nudged accidently. Try to enable then disable Silent Mode http://bit.ly/Xhs40k to get the volume working again. Also, try to simply restart your iPhone by holding the power switch and home button together for 10 seconds. Nothing gets erased but it helps cleat out any temporary glitch your phone may experience.
If you're still having trouble, the next best step would be to reset the phone's settings http://bit.ly/HWRbPl. This does erase information from your phone, so make sure to back up http://support.apple.com/kb/HT1766 your iPhone information first.
Keep me posted if you continue to have audio trouble.
JenniferH_VZW
Please follow us on Twitter @vzwsupport

E61 can't hear phone ring when using bluetooth hea...

When my bluetooth headset is connected, I can only hear sounds via my headset. I would like to hear my phone ring via the speaker of the phone (so I don't have to keep my headset on all the time). How can I make this happen?
Thanks.

Is the Bluetooth selected in the audio settings when you are on the phone? If you can hear the caller in the vehicle, then it is pairing. I would check with the vehicle manufacturer, or the local dealer to see if there is a problem with the microphone in the car, since that seems to be the issue. You can also check to make sure the phone is not on mute when using the Bluetooth. Check the phone when on a call.

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Okay, so every time I receive a phone call, I can't hear them very loudly and my volume is at it's highest. When I make a call, it doesn't even ring. Last, but not least, when I try to open my messaging app, my phone freezes and then the app closes. I've tried rebooting, restoring, turning off and on, and closing apps. My phone is broken in the least, it merely has a single scratch, but I've almost had it for two years. Help please?

I just started having this same exact problem. I just replaced the screen on my phone too but it had still been working for a few days and then now this. Im thinking water might have gotten into it because the new screen did not come with the metal screen that goes inside the speaker hole if u know what im talking about. But also im thinking a wire might have come loose i side

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Sometimes when I make a call the other person cannot hear me, I can hear them perfectly.
I've tried using a headset, a bluetooth headset and speaker, none work unfortunately.
I've been told there is a crackling / distortion noise when this happens.
Weird thing is voice calls work perfect for ages then (seemingly) this randomly happens.
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Just been trying out Handoff and AirDrop between my Mac and iPhone. Both work fine. I have Bluetooth turned on on both devices but the caller still can't hear me when I take a call on my Mac.
If I switch over to my iPhone part way through a call (via the green banner on my iPhone) the caller at the other end can hear me fine, it is just through my Mac. Tested the microphones - all working ok.
I'm using an iPhone 6 Plus with iOS 8.0.2 if that helps any.
Maybe iOS 8.1 might fix the issue on Monday.

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found this from bluetooth.org site but cant get a more direct link to it other than the one from a google search..
It leads to a pdf dl (sorry I couldnt be more accurate with my url than this)
https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&ved=0CFAQFjAE&ur l=https%3A%2F%2Fwww.bluetooth.org%2Fdocman%2Fhandlers%2FDownloadDoc.ashx%3Fdoc_i d%3D8701&ei=vaHyUozcOeTgyQHs8YCICQ&usg=AFQjCNE84jPk5kiv1FJ13AOV46o06hRJQA&sig2=e Qftb8HYBI-zk-EkvBZjYw
but this clearly represents what I am looking for in a BT speaker device.
So why isnt it so obvious to us when we are purchasing products that say they are BT speakers I wonder.
Do a web search for BT speaker with headphone profile and let me know if any that actually says it has it comes up.
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My volume is fine during games, videos, etc. But I can't hear during telephone calls and callers can't hear me? Any suggestions

Unfortunately the restore didn't help. Took the phone to the AT&T store a little bit ago and they asked if I had done the same things. They said that I have to take it to an Apple store. Apparently the contract AT&T has with Apple only allows them to sell the phone and nothing else – no warranty, repair, etc.
Thanks again for your help

My iphone is making clicking sounds when I try to slide it or tap on an app. I can not make phone calls.

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i am sorry to say but there is no way to undo a software update to go back you have to go threw your phone provider and have then do a replacement on the phone and just not do the update. when they receive the phone they will send it off for testing and to have the bugs fixed

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I am facing this problem. when ever is my prepad balance reach to 35 my phone does not allow me to make phone call or send SMS.
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Do you mean when your balance is $35 remaining? either way sounds like a carrier issue give them a call sounds like they are blocking the calls for whatever reason

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Hi klooby01,
Thanks for using Apple Support Communities. This article has steps you can take for issues with your iPhone's microphone:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Cheers,
- Ari

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Hi i have noticed same problem today , I connected to Itunes yesterday night and since today morning I have experiencing " NO Service" problem. if I restart the phone it works for sometime, then goes back to "no service" mode. I changed my location took the phone for a drive, didnt help. most of the time it goes into "no service" mode as soon as I disconnect a call. I am in UK on Vodafone network. I did factory resetting and loaded my back up. It worked for few hours then back to same situation. any pointers?

Can not hear phone calls unless using speaker or headphones

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