Can not install DVDSP4 never get the upgrade button to highlight

I was having problems with DVDSP4 so I decided to reinstall it. I trashed the DVDSP4 App emptied the trash inserted the FCS 5 install disk and the "upgrade" button does not highlight so that I can install the DVDSP app or anything else. Whats up? Now my problem is really bad. No DVDSP4 at all.

Make sure to remove receipts for the prior installation from your computer found in Library->Receipts for the application(s) (this is mani library, not at user level)
Also take a look here for some more details and David recommends a program or two to assist with unnistalls)
http://discussions.apple.com/thread.jspa?messageID=1947600&#1947600
http://discussions.apple.com/thread.jspa?messageID=2174218&#2174218

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HT4759 I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I can't install Lion, I get the "No Recovery" message.

I can't install Lion, I get the "No Recovery" message. I do not have a boot camp partition. I have backed up and completed a clean install of Snow Leopard. Lion would still not install. Please help?

Did you completely erase your drive when you reinstalled SL? If not, I would make sure that you erase the drive completely. Then install SL and make sure you run Software Update. If you already did all of those, then do it again, but this time make a bootable drive for Lion using the Lion OS X Install App. I believe you can find instructions on how to do that by searching this community or doing a google search.
Once you have a bootable drive of Lion, then shut your machine down. Plug in the bootable drive and turn the machine on. Once you hear the tone hold down 'C' until you see the spinning clock/bars. The Lion Install menu should appear. If not, try going to the Apple icon and select Startup. Next a window should appear showing your bootable drive. Select that and follow the directions.
Make sure that when you reinstall SL that you don't restore any of your Apps or files yet, wait to do that once you have Lion installed.

HT5622 I have verified my Apple ID several times on my Iphone but a can not install APP updates? The same Apple ID works fine on my Ipad for updates etc.???

I have verified my Apple ID several times on my Iphone but can not install APP updates. Everything work fine on my Ipad using same AppleID ect.?

Sign out and back into your apple id from Settings>iTunes and App stores>(Your apple ID)>Sign Out and then sign in again with the new address. Close app store from running in the background (or restart the phone if your unsure how to do this). If when trying to update any apps they are still asking for the old apple ID, delete and re-install those apps.

Can not Install or Uninstall Photoshop CS upgrade

Clean install of Windows XP SP3 machine (machine reloaded becasue of virus).
Installed photoshop 6.0 successfully.
Installation of photoshop CS upgrade locks up towards end of installation.
Can not uninstall through add/remove programs error:
     SetupDLL\SetupDLL.cpp(442)
     PAPP:Adobe Photoshop CS and Image Ready CS
     PVENDOR:Adobe (http...)
     PGUID:EFB21DE7...
     $7.1.100.1248
     @windows XP Service Pack 3 (2600) IE 8.0.6001.18702
Tried install again and got same lockup
tried uninstall again and same error
tried clearing temp directory, rebooting
same results.

You may need to update (or more appropriately downgrade) your MSInstaller. If you installed with SP3 straight, some stuff from previous installs may not yet be on your system. This in particular relates to the various versions of Internet Explorer and how they update the Windows Installer. Check the Microsoft pages and download the proper version, if necessary. Jeff has a point, though. could just be that something is damaged. In that case trying to copy the files or creating a disc image and mounting that as a virtual CD might work better...
Mylenium

I have photoshop 5.5 installed on my old computer, so I purchased a new computer but it will not install, so I purchased the upgrade photoshop elements 13 and premium elements 13 but it will not upload to my computer.

How do I install the new version?

It doesn't sound like you purchased an upgrade for Photoshop. You say 5.5, which I assume is CS5.5. Photoshop Elements is a watered down version of Photoshop that is not an upgrade to it, so unless you own earlier versions of PSE and PE you don't have the required qualifying versions to use the upgrades.

I am using my first apple product, mac book pro. somehow i FIGURED OUT HOW TO INCREASE THE FONT FOR SEARCHES AND WEB PAGES, BUT THE FONT IS TOO BIG AND FOR THE LIFE OF ME I CAN NOT FIND WHERE TO GET THE SCREEN BACK TO NORMAL, HELP ANYONE?

I am new to Apple, somehow I figured out how to make font of Web pages bigger, but it is too big and I can't use sites properly. for the life of me I can not how to get my font size reduced. Help anyone? thank you, sbb

Probably command-minus will do the trick.

Can not install printer cartridges for the first time use

Trying to set up my F4500 all in one printer. Printer cartridge port will not center as shown in the diagram.

Maybe this will help.
It is a bit more detailed than a diagram.
Help:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=3944758&
"How To" Page --> Please select Cartridges:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01671728&tmp_task=useCategory&cc=us&dlc=en〈=en&...
Good Luck.
Kind Regards,
Dragon-Fur

Can't install extension - I get the following error message "this extension cannot be installed it requires windows 64bit indesign version 9 or greater"

I have Indesign CC 2014 64 and it is showing in the product list

I forgot to mention I use Microsoft Outlook 2003 (11.5608.5606) for my email.

I can not download the Golf digest magazine purchased from the i-tunes store, when i attempt i get the message "can not install item, restart app and down load" i have tried that without success. This started after i changed ipads

I can not access my Golf digest down loads from the newstand, when i try to down load purchased items i get the message "can not install item, please restart the app and down load" that piece of advice has not helped, any one else encountered this?

chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

I can not install photoshop

I can not install photoshop

Hi Tony,
Run the Cleaner tool to remove all the remnants of the previous installations and re-install Adobe Application Manager. You can download the Cleaner Tool from the below link:
http://www.adobe.com/support/contact/cscleanertool.html
Make sure that you select the right options while using Cleaner Tool to uninstall only CS6 and not the previous versions.
Regards,
Jairaj

Hi, I am trying upgrade to Snow leopard 10.6.8 from 6.3(trying to install Lion). After downloading the software i m getting a message "can not install on the HD, install 6.5 before proceeding further. I coud not understand. Any suggestions, I appreciate.

Hi, I am trying upgrade to Snow leopard 10.6.8 from 6.3(trying to install Lion). After downloading the software i m getting a message "can not install on the HD, install 6.5 before proceeding further. I coud not understand. Any suggestions, I appreciate.

install 6.5 before proceeding further. I coud not understand.
Just what it says - install os 10.6.5 before proceeding further. You can either do so through Software Update or use the Combo update from Apple's download site.
You should repair permissions and restart your computer prior to updating and upgrading.

Why I can not install the iTunes to my new 64bit laptop??? I have never had this kind of problem before on my 32 bit old laptop...

I would like to get a help... I can not install the iTunes to my new (64bit) laptop... Why??? The installation stops somewhere after a few minute, looks like trying to install but can not go through until the end. I had my old (32bit) laptop and i have never had any problem with the installations... My new laptop is Asus (64bit), and the operating system just upgraded from Win8 to Win8.1....

Hello rafaelfromweymouth
Start with the first article and clear out any files in the Temp folder. You may need to remove iTunes and its related software and finally make sure that you have the 64-bit version of iTunes downloaded to install.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes 11.3 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G.

I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

Please see the subject line thanks
I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

If you were told they would refund the price for the iCloud storage - Contact AppleCare and ask to speak with a senior advisor. Have the case number for the promised refund available.
If you are trying to update your device, but you don't have sufficient space to download and install the update, you need to delete content from your device. Buying storage in iCloud does not add space to the device which is what you need.
You can always update using a computer with iTunes installed - this method is faster, and will allow you to make a backup on the local computer (Local backups restore faster than iCloud backups).
HTH

Can not install DVDSP4 never get the upgrade button to highlight

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